Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Bridge 2019 Photo Downloader doesn't remember previous settings

    The new Photo Downloader always comes up in Standard Dialog, even though I previously closed it in Advanced. It always defaults to my Pictures folder, even though I chose a different folder for previous download. It always defaults to Basic Metadata, even though I chose something different on previous use.

    36 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- WE HAVE THIS  ·  55 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. New Adobe Bridge 2019 freezes

    Working in the new Adobe Bridge 2019 today. After working a while, the screen freezes - I can move cursor, etc. however cannot open a file, make a selection, quite Bridge, etc. Only option is to Force Quite Bridge on Mac (current OS) and open again. Open the apps, make a selection and then freezes again. Done this multiple times with same affect. Can no longer continue my work. Was working OK when first installed, however no longer.
    P.S. THIS IS A BUG REPORT - NOT AN IDEA AS POSTING BUTTOM IMPLIES. CLICK ON "REPORT BUGS" ON RIGH SIDE AND…

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  20 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  3. Cropping in Camera Raw 12.3.0.493 extremely slow to the point of non-useability

    Cropping in the new style Camera Raw 12.3.0.493 is extremely slow. It is so bad that I am unable to use it as part of my workflow. I've re-installed Camera Raw 12.2.1.417 and reverted back to Bridge 10.0.4.157 (as Bridge 10.1.0.163 was not Camera Raw 12.2 'aware'), and performance was back to normal - responsive and fine for my workflow. In both versions of Camera Raw my NVIDIA 540M graphics processor is not recognised (it is in Photoshop) so that is not the issue.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  4. thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows after a click on any thumb

    Bridge CC 2019 - thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows an image after a click on any thumb.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  30 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bridge slow, not reacting, bad performance since update

    Bridge 11.0.0.83 is slow, takes a long time to show thumbnails that are already in cache. Trying to open and view another folder makes bridge slow to the point that it's not responding.
    Not only the 100% previews, also embedded preview size.
    Before it was much better. A love Vridge but it needs to work better again.
    Win 10 64 bit.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bridge CC 2019 open all files by default with AfterEffects

    Since I have updated Bridge this morning, it's opening all my files (ai, eps, pdf, jpg, etc) by default with After Effects even the asigned rule "Open with" it's right. Nonsense.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Color management broken in new Bridge (Bridge 2020, Nov 2019)?

    I have just updated my Bridge and Photoshop to their latest versions (November 2019, see detailed version info below).

    **** See also update below (Bridge may now use PNGs for thumbnail/preview files in the cache for certain layered PSD files!)

    It seems that there are some problems with color management in the new Bridge.
    The previous version which I have used until yesterday worked OK. Nothing changed in my system except new Adobe apps today. !!Except: Updated my graphics driver just before Adobe apps (see version info below).

    I use Bridge/Photoshop for photography. In Bridge the previews and thumbnails Bridge…

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  8. Color synchronisation don't work in 2019

    After updating to Bridge 2019 color sync is no more working. It causes that the soft proof in other applications like InDesign is no more possible.

    (WHY ARE THE CATEGORIES ABOVE ALL WRITTEN TALL?)

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  18 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  9. Error Generating PDF in Output Module

    Mac OS 10.15.3, Bridge 10.0.3.138

    I haven't been able to generate a PDF from a stack of PSD files for the last couple of versions of Bridge. This worked well in Version 7. (I also tested the same procedure with a stack of JPG and a stack of TIFF files to ensure it wasn't a read error.)

    When using a custom template in the Output module, my settings are:
    • 2188x2875 px
    • 300 PPI
    • IQ 10
    • 1 Column x 1 Row (one image per page)
    • No Margins, filenames, headers, footers, or watermarks

    Every attempt to export…

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bridge 2020 not generating previews or thumbnails

    Using Bridge v 10.0.0.124. Running on macOS Mojave (because of the laundry list of unresolved problems with AC Raw and Photoshop running on Catalina).
    Updated this afternoon and now Bridge won't create Thumbnails or Previews at all.

    I've tried purging cache and restarting my computer and Bridge several times.

    I get the "(Generating Thumbnails..., Generating Previews...) note on the bottom panel as Bridge would do normally, but even after leaving Bridge open for an hour no new previews are generated. I have a blank grey square where my image preview should be for all images in a given folder. Raw…

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Adobe needs to provide a fast rollback of Bridge CC 2019 - I CAN"T WORK

    Give your PAYING customers an easy way to rollback this terrible update.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- NEED MORE INFO  ·  9 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  12. crop is almost unusable

    crop doesn't always allow you to move the crop position - even with constraint or non-constraint entered - and if it does, it's so slow. Almost unusable.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bridge cache generation is blocking work

    Cache generation has always been a numer one issue for me in Bridge. It's performance, its inability to fully utilize system cores. Its contant rebiulding and losing of already build 100% previews.
    Now on top on that you made cache generation modal?!

    So until now I was able to run 2 hour generation in background and keep working in aleady generated folders.
    Now you force me to sit idle and wait for 2 hours?
    Whose idea was that?!
    Maciek

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe Bridge 2020 is UNUSABLE MESS. 100% previews (spacebar) unusable

    To the manager of this project. Please make everyone a favour and resign. Let someone else take over this project. Scratch last 2 years of coding and build on last stable working version from 2018.
    I have made a mistake of installing Bridge 2020 after 2019 fiasco. I thought that maybe maybe after another year this version would be usable.
    I could not believe my eyes - It is actually even worse!
    100% preview is not working - changin photos (cursor) - back and forth - sometimes 100% preview is shows, sometimes some soft version in lower resolution. This applies…

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. camera raw 13 - EVERYTHING slowing down

    win 10/64 last update

    camera raw 13 : a simple drag in a crop operation now is SLOW as hell, when in previous version it wasn't. And please, PLEASE don't say it's graphic hardware's fault, because it perfectly worked with previous versions. So, if it departments from Adobe to Nvidia have some problems in communicating... please, at least keep what was working before.

    THANKS for the colour-labels inside camera raw: I missed them.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware.

    While in Windows Explorer, right click on an image or folder -> Open with Bridge

    Opens Bridge, shows the below message, doesn't respond and closes shortly after.
    "Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
    Check the manufacturer's website for the latest software."

    Happenes on PC with Windows 10 and Nvidia GeForce GTX 650
    and new Surface Pro 6 with Windows 10 and Integrated Intel UHD Graphics 620
    Drivers are checked and up to date.

    Opening a file/folder from the explorer the…

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  17. Camera Raw crop tool

    crop tool does not work.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can't use the "cut and paste" function, only "copy and paste" in Bridge CC 2019

    I just installed Bridge CC 2019 yesterday on MacOS Sierra. On local and Network drive files, the option to perform an EDIT -> Cut the file is greyed out. Command + X doesn't work either. I can only Copy and Paste. I tried uninstalling and reinstalling, didn't work. I tried running Bridge 2018 separarely on my MacOS system, and the file cut function works as is it's supposed to. It also works on my Bridge CC 2019 on Windows 10 system as it should, so this is really limited to my install of Bridge 2019 on my iMac.

    Anyone else…

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    15 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
    NOT A BUG  ·  Abhishek Seth responded

    Dear Users,
    This is as designed for Bridge CC 2019.

    Please post it as a feature request

  19. Bridge crushes every time

    Bridge crushes every time I work with Camera RAW exporting NEF to jpg. And with rename files. I lost my file once. Please fix Bridge on macOS Catalina! Thank you in advance!

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  20. SLOW AS HELL!

    So super slow that it is unusable. Installed 9.1 and it actually works!

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 36 37
  • Don't see your idea?

Feedback and Knowledge Base