Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Cropping in Camera Raw 12.3.0.493 extremely slow to the point of non-useability

    Cropping in the new style Camera Raw 12.3.0.493 is extremely slow. It is so bad that I am unable to use it as part of my workflow. I've re-installed Camera Raw 12.2.1.417 and reverted back to Bridge 10.0.4.157 (as Bridge 10.1.0.163 was not Camera Raw 12.2 'aware'), and performance was back to normal - responsive and fine for my workflow. In both versions of Camera Raw my NVIDIA 540M graphics processor is not recognised (it is in Photoshop) so that is not the issue.

    8 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adobe Bridge not showing .CR2 thumbnails.

    It was just updated to 10.1.0.163. I DID downgrade Camera Raw plugin to the old version. Would this have something to do with it?

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  3. RAW images not displaying

    Since upgrading from bridge 10.0.4.157 to 10.1.0.163 RAW images no longer displaying. Windows 10.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  4. Camera Raw crop tool

    crop tool does not work.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  5. suddenly doesn't opens raw files

    Adobe Bridge 10.0.4.157
    Camera raw (declared) : 12.2.1

    click on a .CR2 file (like I did yesterday) and there is no camera-raw option: it goes immediately in photoshop giving an error.

    I can't find a "put everything as it was when working" button. Is there one? :-D

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  6. Double Clicking a Raw File opens it in Windows Snip and Sketch

    When I double click on a .dng file in Bridge, instead of opening it in Camera Raw window, it opens it in Snip and Sketch ( Which in Windows is Windows key +Shift+S) nothing like the Ctrl+R suggested in the drop-down menus.
    Ctrl+ R does work by the way.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  7. noise

    I updated Bridge within the last month and noticed since the update that when I open a file to edit it Camera Raw, the picture has a lot of extra noise/grain than the preview in Bridge. This "noise" goes away when I export the raw image (edited in Camera Raw) to a jpeg.

    The picture on the left is the Camera Raw view, picture on the right is the Bridge view.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  8. noise

    I updated Bridge within the last month and noticed since the update that when I open a file to edit it Camera Raw, the picture has a lot of extra noise/grain than the preview in Bridge. This "noise" goes away when I export the raw image (edited in Camera Raw) to a jpeg.

    The picture on the left is the Camera Raw view, picture on the right is the Bridge view.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  9. noise

    I updated Bridge within the last month and noticed since the update that when I open a file to edit it Camera Raw, the picture has a lot of extra noise/grain than the preview in Bridge. This "noise" goes away when I export the raw image (edited in Camera Raw) to a jpeg.

    The picture on the left is the Camera Raw view, picture on the right is the Bridge view.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  10. CameraRaw doesn't work

    I have the problem for quite some time that in Photoshop the newer versions of CameraRaw do not open images, which means that the process aborts with an error message. So far I managed to solve this problem by installing a 9.x version of CameraRaw. With the 2020 version of CreativeSuite this does not work anymore. I can probably edit the images in Photoshop with a 11.x version of CameraRaw, Bridge doesn't show previews anymore. Bridge does this with the latest version of CameraRaw, but then I can't edit photos in Photoshop anymore. I have tried pretty much all the…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  11. Disappeared Mouse After Curve

    After using Curve tool, the mouse disappears for minutes.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  12. no label setup IN camera raw 12.3

    BUG/FEATURE DISAPPEARED
    {
    ACR 12.3.0.493 (italian)
    Bridge 10.1.0.163 (italian)
    Photoshop 2020 (21.2.0 / 21.2.0 20200604.r.225 2020/06/04: 02a81f3015 x64) (italian)
    on
    Windows 10/64 ITALIAN (10.0.18363 build 18363)
    NVIDIA GeForge GTX 750 Ti driver: 26.21.14.4614 updated may 15 2020
    }

    1) Since new GUI of ACR I can't add/changes labels anymore IN camera raw. I used to do this regularly ... now there is no chance to succeed even if I tried with several key combinations. Now I'm forced to go back in forth in Bridge and ACR only to change labels... and :
    2) every time I go out of ACR…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  13. Not avaible

    Not open on a Adobe Bridge...

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sony ARW files are saturated and dark

    Bridge and Lightroom creates very saturated and dark previews of Sony RAW files (ARW). Once this preview is there, I can't turn it off. This has made Adobe products unusable.The jpegs are light and desaturated. I even went as far as to wipe my hard drive clean and upgrade the OS and software (Adobe support says to do this when they run out of ideas). Any ideas on what is going wrong?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  15. gui issues after using camera raw

    GUI issues in bridge after using camera raw. graphic appearance problems after closing camera raw. artifacts stay and increase.
    bridge version 10.0.3, camera raw version 12.2. OS X version 10.13.6 (iMac 2,7 GHz Intel Core i5, 16 GB 1333 MHz DDR3, AMD Radeon HD 6770M 512 MB)

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  16. *bug* SLOW on every single file of a selection in camra raw

    Working on a set of files singularly in camera raw is slower than opening one file

    Version of Adobe Bridge: 10.0.3.138
    
    Operating System : Windows 10 pro (64), updated to everything at apr 10th,2020 ; 32 GB ram
    Expected result : same speed as opening a single image
    Actual result: getting more and more slow as the files selected are many, even if the file I'm working with is only the current and not a subset in the selection.
    Steps to reproduce the issues:

    Select a group of RAW files in a folder, say 50 files, open in camera raw,…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  17. Bridge crashes when opening ARW with CameraRaw after upgrading GPU drivers

    After upgrading my nVIDIA GTX1060 drivers to edition Studio Driver 441.66, Bridge will crash when opening SONY-ARW files with Camera Raw.
    If I stop GPU accelaration in the settings of Br-ACR, the error will now show again, opening files will be successful.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  18. Camera Raw does not come up from Bridge.

    Bridge version 10.0.1.126 Does not bring up camera raw. My version before this I could use Camera raw even if not a raw photo.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  19. Open is broken

    Just downloaded the new version of bridge, and now pressing enter to open an image doesnt nothing, aswell as right clicking an image and clicking open still does nothing. Not sure how this is an upgrade from the last version.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bridge 2020 (MacOS) unable to deal with semicolon in folder names

    Bug report: Bridge 2020 on MacOS does not work properly with folders that contain semicolons. For example, when you try to open Camera Raw on a DNG (inside a folder name that includes a semicolon), it comes up with an error message saying the file may be read-only (when it is not). Additionally, if Bridge is re-started, it 'forgets' the previous folder location if it has a semicolon in it and goes back to the default folder.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base