Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

120 results found

  1. Open Tiffs in Camera Raw

    Just updated Bridge to 13.0.0.562 and can no longer open tiff files in Camera Raw, it is as if the program does not even exist. This really sucks!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Camer Raw Auto Exposure ONLY

    I'm trying to create a preset in ACR that will use the Auto tone adjustments on the Exposure slider ONLY.

    In the Create Preset settings, I unticked all the options except for the "Exposure" check box and the "Apply Auto Tone Adjustments" box.

    However, when I use this preset on images it changes ALL the sliders in the "Basic" section, and not just the Exposure ONLY. How come?? And is there a way to do the exposure only? If not, why not?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. subject masking

    The new masking feature worked PERFECTLY on the previous version of camera raw. I could mask out multiple people in a group shot. However after updating it is terrible. Doesn't even get close to masking out multiple people.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Masks do not move

    Masks are fully stationary once placed, which is not how it was a few weeks ago.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Image flickering

    Everytime I go through previews in full screen the image is flickering. It blinks and it's so annoying. Please, solve the issue, I'm about to unsubscribe from Adobe if there is no solution to this.

    Thank you

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. JPG File saved by Camera Raw from raw file looks different from raw file + xmp in Bridge 12.0.1.246

    Never experienced a detectable visual difference before . I usually restrict JPG size to 5MB. Saving to a JPG with quality 12 made no difference. Both JPGs looked different from the RAW (CR2) + xmp. I cannot upload the raw or the xmp file, so I can't illustrate the problem with an upload

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. masking in hdr merge causes crash

    When masking a merged hdr file, sometimes the program crashes and all work is lost! Sometimes when using spot removal tools in camera raw the program crashes and all work is lost! This is completely unacceptable.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Camera raw 14.0 loses Crop Tool Rotate if XMP is embeded in DNG

    Adobe Bridge 12.0.0.234 using Camera Raw 14.0.0.950

    Windows 10 Pro for Workstations 20H2 OS Build 19042.1348

    In Adobe Bridge set Camera Raw Preferences to embed XMP in DNG file.

    To reproduce fault.
    Double click on a DNG file you want to rotate.
    Select Crop Tool and Click on Rotate 90 degrees icon (CW of ACW). The photo rotates.
    Click on Done.
    Image Preview is not rotated - double clicking back into image shows the photo is not rotated.

    In Adobe Bridge click on rotate icon (CW or ACW) - preview rotates.
    Double click on image to start in Camera Raw…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Loosing correction XMP

    Per alcuni file, non ho capito è perchè perde le correzioni fatte.
    ora ce la fate a fare un programma che funziona?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. JPG File saved by Camera Raw from raw file looks different from raw file + xmp in Bridge 12.0.1.246

    Never experienced a detectable visual difference before . I usually restrict JPG size to 5MB. Saving to a JPG with quality 12 made no difference. Both JPGs looked different from the RAW (CR2) + xmp. I cannot upload the raw or the xmp file, so I can't illustrate the problem with an upload

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bridge & ACR flip

    horizontal or vertical flips made directly in ACR or via Bridge/ACR cannot be copied via Bride to the XMP data (paste ALL settings) of other NEF files from the same camera
    Most recent versions of Bridge and ACR macOS 10.15.7

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Sometimes not completed loaded CR3 files in Canara Raw

    I have lately sometimes problems with CR3 files in Camara Raw. Red blocks are visible on the edges of the photo as if the file is not completely loaded. This does not appear on the JPG files.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Crop tool in Camera Raw no longer working (5-23-21)

    I have always cropped my images in camera raw, but it no longer works. With a raw image open in camera raw, if I click on the crop tool icon in the upper right side of the screen, handles appear on the corners and mid point of the image. But when I try to click and drag one of the handles inward to crop the image, a box appears in the middle of the screen, and the image zooms to 100% size. There is no way to use this tool anymore. I have tried for several hours to find a…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. ACR - action labels disappearing on occasions

    On moving between acr actions the action labels have often disappeared in the basic menu

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Crop vertical flipping results does not display on preview (space bar) thumbnail is correct

    The crop tool has a rotate and flip option. I used the vertical flip option. The image properly flipped. After clicking on Done the thumbnail properly displays the results, however, when selecting the thumbnail and using the space bar the image is not flipped. (v 13.1) The image displays properly when opened in PS.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Camera Raw functions in Bridge and Photoshop invisible, Mac OS 11.6

    Camera Raw functions invisible in Bridge and Photoshop on MacBook Pro Touch running OS Big Sur 11.6

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. option key + scroll doesn't work as brush resizer but as image zoom

    On MacOS, Camera Raw v. 13.3, the option key + scroll don't work as brush resizer but as image zoom (in the Adjustment Brush menu). If I install the older version, v. 13.1, the same combination of keys work as they should.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. camera raw 13 - EVERYTHING slowing down

    win 10/64 last update

    camera raw 13 : a simple drag in a crop operation now is SLOW as hell, when in previous version it wasn't. And please, PLEASE don't say it's graphic hardware's fault, because it perfectly worked with previous versions. So, if it departments from Adobe to Nvidia have some problems in communicating... please, at least keep what was working before.

    THANKS for the colour-labels inside camera raw: I missed them.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Corrupted Menu Icons in ACR 13.2 When Opening from Bridge 2021

    I'm running Big Sur 11.3.1 on 27 inch iMac. As of this writing I've updated latest version of Photoshop, Bridge and ACR and whenever I open a raw file from bridge, the menu icons on the far right column show up as grid icons. One I roll over them, some of the proper icons appear, but some don't. Also the sliders are all messed up. My workaround is to open the files from Photoshop directly and everything appears normal, but the problem cripples the use of Bridge in my workflow. I tried restarting the computer.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Cropping in Camera Raw 12.3.0.493 extremely slow to the point of non-useability

    Cropping in the new style Camera Raw 12.3.0.493 is extremely slow. It is so bad that I am unable to use it as part of my workflow. I've re-installed Camera Raw 12.2.1.417 and reverted back to Bridge 10.0.4.157 (as Bridge 10.1.0.163 was not Camera Raw 12.2 'aware'), and performance was back to normal - responsive and fine for my workflow. In both versions of Camera Raw my NVIDIA 540M graphics processor is not recognised (it is in Photoshop) so that is not the issue.

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base