Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

96 results found

  1. Camera Raw editing is not enabled

    I try to open RAW files in Camera Raw from Bridge level, but I get below message all the time. Reinstalled all of the apps and the plugin, but still no go. Camera Raw is working from Ps level, but I need it back in Bridge to maintain my workflow. This pisses me off.

    Camera Raw editing is not enabled.
    Camera Raw editing requires that a qualifying product has been licensed.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Apertura di PS da CR non funziona. Bridge 13, PS 24.0, CR 15.0 WIN 11 aggiornato

    Dopo l'ultimo aggiornamento non apro il file da CR (nel senso che non si avvia PS. Ho reinstallato sia BRIDGE che PHOTOSHOP, ma niente.
    Se Invece uso Bridge v.12.0.3 funziona correttamente.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. The masking feature has been removed from under 'Details'

    The masking feature under 'Details' allowed for better control of sharpening (and also noise reduction). I used it on all my raw image. I has now been removed. Please see the attached print screen. There is no Masking feature under Details. This feature disappeared after I updated to 12.0.0.270. Very disappointed as this really helped reduce work flow. I would like to see back.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Camera raw open fail to work

    When click open in camera raw instead of open the current raw file in photoshop, it opens another dialog to select file to open. It was working perfectly in previous version, it always open the current raw file to photoshop.
    Please advise what is the solution or is it a preference that need to be set. Thanks!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Camera Raw

    Camera raw is locked on the upper left corner of the screen and cannot be moved. If there are two screens, it will be locked on the upper left corner of the first screen. What is the purpose? Completely violates the design concept of Windows!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. camera raw lens profile correction creates pattern

    For low key photos that have more dark areas, a pattern is visible when lens profile corrections are enabled. This pattern is visible in Bridge before opening a raw file in ACR, even when the profile is switched off for a file. When exporting a jpg from ACR with the lens profile enabled, the pattern is applied to the image.
    I found out about this prolem just recently because I bought a modern lens. Since 2017 I have been using vintage lenses and as they have no profiles in ACR, I had no issues. This problem is not new according…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Files with AI-generated smart masks will not open in PS from Bridge

    After the latest update, any of my raw files where I've used smart masks (i.e. select subject) refuse to open in PS. I hit Open and simply nothing happens. If I delete the smart mask and add a non-AI mask, the same file will open just fine. If I open the same file directly from Photoshop, it will open up Camera Raw within PS and then open in PS just fine. It's only trying to open from Bridge that's the problem. Bizarre! Any fixes? Tried uninstalling and reinstalling the latest versions of both Bridge and PS - no luck.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  8. Camera Raw - Open multiple images (in Photoshop) not working

    When opening multiple images in Camera Raw (double click in Bridge), the function "Open" in Photoshop is not working when multiple pictures are selected in bridge. Its just closing Camera Raw and returning to Bridge.

    But when i right-click images in bridge an select "open, open in.. or open in camera raw", Camera Raw is capable to open al selected images in Photoshop.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. "Camera Raw editing is not enabled" error appears when trying to copy-paste settings in Adobe Bridge 2023

    When trying to copy-paste edit settings on Adobe Bridge 2023, I get the message "Camera Raw editing is not enabled; Camera Raw requires that a qualifying product has been licensed" even though I am subscribed to a Photography Plan, and have not encountered this issue before.

    Currently, I am able to open the RAW file (from Adobe Bridge) in Camera RAW, and copy the settings from there, then open the file where I want to paste the settings to and paste the settings there, but no way to copy a setting in Adobe Bridge, then select multiple RAW files in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Camera Raw won't open DNG files

    I like to open multiple DNG files directly from bridge. I select them in bridge, say open, and it goes into camera raw. Then I select all and press open. Since downloading the newest version, I cannot open the DNG files in this way. I have to open them by clicking on the thumbnail in bridge, and say "open with Adobe Photoshop 2023" then it will open. Just an extra step, but maybe a bug?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Unable to open new merged dng from Camera Raw in Photoshop - parse error

    Unsable to open new merged DNG direct out of Camera Raw in Photoshop. Error: "Could not open "file.dng" becuase the file-format module cannot parse the file"
    If I first close Camera raw and open the new DNG again, it opens in Photoshop perfectly.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. CACHE ALWAYS RESETS TO 5 GIG 13.0.8.1.583

    No matter what I do, ACR cache ALWAYS rests to 5.0 Gig. I've tried a dozen different ways to reduce the size. NEVER happens. Always running cache in the background. Hating it more every day.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Bridge 2023 keeps looking for Photoshop 2022, does not recognize Photoshop 2023 on Windows 10, works fine on my Windows 11 machine.

    Bridge does not open into PS 2023, keeps telling me it cannot find PS 2022. This is in Windows 10, works fine on my lower spec Windows 11 machine.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Camera Raw. Can't move mask or adjust size of mask (E.g. Liner gradient or radial gradient)

    In Camera Raw, I can no longer adjust the size of a liner gradient mask or a radial gradient mask. The size lines/box that shows the mask area are first there when making the mask however as soon as I click to place, the lines/box disappear and I can no longer adjust the mask at all.

    The attached image is of a liner gradient mask after being placed (red area). As you can see no adjustment box is present so I can not adjust the size of the mask at all as I could before.

    Please do let me know…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Will not recognize Sony a7R mark V camera compressed RAW images. (Neither will Ps or LrC). Have v13.01.583.

    Will not recognize Sony a7R mark V camera compressed RAW images. (Neither will Ps or LrC). Have v13.01.583.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Camera Raw to Photoshop Save not working (single and multiple images)

    I updated Photoshop yesterday to the 2023 version. The new version of Camera Raw is great; I love the new ways to mask the subject, sky, background, etc. But when I try to open as a smart object in Photoshop (Shift-click), nothing happens. The image does not open in Photoshop 2023. I don't get an error message, but nothing happens. I have to close Photoshop 2023 and open Photoshop 2021 to save the image. This happens when I try to save both individual images and multiple images. What, if anything, am I doing wrong? Is this a glitch in Photoshop,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. Open Tiffs in Camera Raw

    Just updated Bridge to 13.0.0.562 and can no longer open tiff files in Camera Raw, it is as if the program does not even exist. This really sucks!!!!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Camer Raw Auto Exposure ONLY

    I'm trying to create a preset in ACR that will use the Auto tone adjustments on the Exposure slider ONLY.

    In the Create Preset settings, I unticked all the options except for the "Exposure" check box and the "Apply Auto Tone Adjustments" box.

    However, when I use this preset on images it changes ALL the sliders in the "Basic" section, and not just the Exposure ONLY. How come?? And is there a way to do the exposure only? If not, why not?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. subject masking

    The new masking feature worked PERFECTLY on the previous version of camera raw. I could mask out multiple people in a group shot. However after updating it is terrible. Doesn't even get close to masking out multiple people.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5
  • Don't see your idea?

Feedback and Knowledge Base