Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

125 results found

  1. Camera Raw not launching when selecting "Open in Camera Raw"

    Camera Raw not launching when selecting "Open in Camera Raw" for RAW & Jpeg files from Adobe Bridge. Currently running Bridge v 14.1.0 Camera Raw v 16.3

    Same issue in Photoshop when selecting "Camera Raw Filter ..." Running Photoshop v 25.9

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Bridge with Camera Raw 16.3.1 outputs .xmp files instead of embedding keywords

    Issue:

    My usual workflow is to use Bridge to add embedded keywords to JPG files.

    After updating Camera Raw to 16.3.1 this same workflow generates .xmp sidecar files instead of embedding the metadata.

    However, this is not consistent, with some JPG files accepting embedded metadata and some not.

    Suspecting Camera Raw, I installed version 16.0 which allowed the keywords to be embedded as required.

    (Bridge 14.1.0; macOS 14.5 (23F79), M2)

    Notes:

    The only difference between the files for which embedding worked and those for which it failed is that the failing files were output from PSDs which included a layer…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Errant overlay while masking in ACR from LrC

    When using masks in ACR from LrC, an errant 'Show overlay (auto)' checkbox appears on top of the tools panel. While scrolling the panels can sometimes hide this, it may prevent access siders. This effect also occurs with PS Smart Objects with an ACR Filter layer.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. constrain crop

    when i check the box to constrain crop it no longer does anything and i have to manually crop the image every time i transform the geometry

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Camera Raw preferences in Bridge does not recognize GPU

    When I try to edit Camera Raw (v. 16.3.0) preferences from Bridge (v, 14.1.0) it does not recognise GPU in Performance. Works well from Photoshop (v.25.9.0, GPU is recognized).

    Please fix.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. AI Denoise creates DNG with random white squares in the picture

    Bridge 14.0.4.222, Camera Raw 16.2.1, macOS 14.4.1
    I open a Sony a6700 RAW FIle and use AI Denoise. The generated DNG Image has big white rectangles on it, sometimes with RGB-Patterns in it, sometimes lightly transparent or with a purple hue. When i view the image with macOS Preview, everything is fine, no rectangles, but when i open it with Bridge or Photoshop, there are those rectangles...
    I expect a denoised image, not one with those rectangles.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. It doesnt rcognize my RTX 3080ti Nvdia card when I use "Open in Camera Raw".

    Bridge doesnt rcognize my RTX 3080ti Nvdia card when I use "Open in Camera Raw". how ever, when I use open ithen opens it from Bridge into Photoshop Camera raw, and then it see's my Nvidia card.

    May Idea is this.... Fix it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. copy all ACR-settings should include snapshots

    When I do Edit / Develop Setting / Copy Camera Raw Setting / Paste Camera Raw Setting and Check All the snapshots are not copied

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Adobe Bridge 2024 photo downloader not recognizing files on SD card

    Adobe Bridge 2024 photo downloader not recognizing any files on SD card. The files (they are RAW but same problem with any file) download no problem with Lightroom. The SD card mounts but the files are not recognized in Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Bridge can't make valid DNG's from ARW

    When I convert ARW's to DNG I see this minor warning with Exiftool:
    "Bad IDC_IFD SubDirectory start"

    The photos are taken with Sony A7M3. Firmware is 4.01.
    Adobe Bridge version 14.0.1.137

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Camera Raw GPU - Error

    When I open my images in Camera Raw directly from Bridge, my external GPU (NVIDIA) is not found and gives me an error (GPU acceleration not available).

    It only works when opening Camera Raw via Photoshop.

    Please fix !

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Files don't open in ACR

    Newest update as of 10/01/24 doesn't allow me to open files in ACR. Some files open, some don't. It doesn't allow me to label the images either. I have to go to Open-Browse and then select Photoshop 2024 (up-to-date version) to open all the files in ACR. Working on a 2019 iMac on Sonoma 14.2.1. It's seems like some CR3 files are now Camera Raw files and open in ACR OK. But CR3 files don't. File type association shows CR3 should open in PS4.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Camera Raw functions buttons not visible when opening large number of files

    When opening large numbers of RAW (CR2) files (for batch converting into JPG), most functions / buttons are not visible. I have to blindfolded find the Export button, and the window that opens looks the same, with only a few lines and letters visible.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Handling of multiple raw files prompts error.

    Bridge 2024 : Double click a raw file (.NEF) and it opens in ACR. Choose 1 or more NEFs, then choose Open in Camera Raw, you get 'A suitable app is not installed'. Choose Open in Photoshop, PS is opened than all are opened in ACR.

    The expected behavior is that all raw files can be opened in ACR via Bridge w/o PS being opened, as in the past.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bridge export function does not implement mirroring of picture from Camera RAW

    We are digitizing alot of glas plates in our museum and we use Adobe Bridge for metadata and raw editing. Our problem is when we export the pictures in Bridge (versions 2022, 2023 and 2024) the export does not include the mirroring of the picture we do in Camera Raw, but all of the other alterations made in Camera Raw are included.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. flip, rotate, mirror are not correctly exported consistently - export feature is not trustworthy

    RAW to which one of the following operations has been applied : rotation, horizontal mirroring, vertical mirroring, vertical flip, horizontal flip, will NOT reflect that operation smoothly, continuously, reliably if the Bridge "export" function is used. To be sure that the export happens, you must directly use the INTERNAL export to camera raw.
    It would be helpful if all export/conversion/saving functions were consistent and consistently working.
    Currently, I cannot trust Bridge's "export" function.

    Bridge 14.0.1.137

    Issue is still present.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Camera Raw editing is not enabled

    I try to open RAW files in Camera Raw from Bridge level, but I get below message all the time. Reinstalled all of the apps and the plugin, but still no go. Camera Raw is working from Ps level, but I need it back in Bridge to maintain my workflow. This pisses me off.

    Camera Raw editing is not enabled.
    Camera Raw editing requires that a qualifying product has been licensed.

    19 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Adobe Bridge and Photoshop freezes every time I try to open a raw file. Latest version of both 2023.

    Adobe Bridge and Photoshop 2023 and 2022 will freeze when opening a raw file. Some days it works, some other not. Did reinstall the creative suite, the latest versions and the newest, also updated my GPU drivers to the latest. Still not working. Have to exit the programs with task manager. Am on Windows 10 and have a Nvidia GTX 960M GPU. I need it to work. It has been going on since the second week of January 2023. Spent 4 hours with some technicien from Adobe who tried and did not succeed . Help!!! I need it to work.…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Duplicate RAW files on import..still!

    This isn't an idea.. except for please fix this bug!
    Others claim it has been fixed for a while (see Adobe forum), but I'm not seeing that. I just installed the latest Bridge 2023 beta.. and it's still there.
    This renders Bridge useless for downloading pictures from my Canon EOS 5D Mark IV.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CAMERA RAW  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 6 7
  • Don't see your idea?

Feedback and Knowledge Base