1473 results found

1. Bridge no longer displaying pictures in preview section

   Bridge is no longer displaying images upon clicking on a directory on the local NAS, this has always worked in the past, but stopped working after the last update.

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   1 comment  ·  PREVIEW PANEL  ·  Delete…  ·  Admin →
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2. Bug calling Image Processor from Bridge

   When using the Image Processor from Bridge using
   Tools>Photoshop>Image Processor
   If any selected filename contains an apostrophe then Photoshop is brought to the foreground but the Image Processor dialogue box never appears.
   There is no error message in Bridge or Photoshop.
   System Windows 10 64; Bridge 14.1.0257, Photoshop 25.7.0.

   3 votes

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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   
   

3. custom metadata panel doesn't allow copy and paste

   Using the Adobe Custom Metadata extension, you can't copy or paste text from fields like a bag or single text. You can select the text in the relevant field, but copy/paste acts on the selected image instead. This causes the user to duplicate images instead of trying to copy a metadata value from one image to others.

   This massively reduces the useful of using the panel in conjunction with AEM or for any QA workflows.

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   2 comments  ·  METADATA PANEL  ·  Delete…  ·  Admin →
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4. Bridge crashes on startup, v14.0.0.102

   Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".

   I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".

   There's nothing about that error message online.

   https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

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   5 comments  ·  CRASH  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hello,

   The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.

   For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html

   Regards,  
   Bridge Team

5. Batch Rename changing file type

   I batch renamed a small selection of files, and it destroyed the file types... changing to an unreadable, not even real file type "24JULY2024##", which is a segment of what I was renaming each file to.

   I thought I had lost all these edits, but was able to fix it by manually, tediously, going through and renaming each file and adding ".jpg" onto each one.

   Note: it only did this on the 20/22 of the files.

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   1 comment  ·  BATCH RENAME  ·  Delete…  ·  Admin →
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6. Spacebar preview filename text doesn't respect display scaling

   The spacebar preview panel doesn't respect the display text scaling when showing the filename.

   In Windows Settings, set System > Display > Scale to 200%
   In Adobe Bridge, now all of the filenames and text are nicely scaled larger.
   1. Press spacebar on a photo to preview
   2. Press ctrl-2 to give a star rating
   3. Notice that the filename in the lower left corner is tiny

   Expected: the filename should respect the system settings and be scaled by 200%.

   Windows 11
   Bridge 14.1.1.274

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   1 comment  ·  PREVIEW PANEL  ·  Edit…  ·  Delete…  ·  Admin →
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7. the folder panel on bridge doesn't work

   it doesn't work, I can't see the folders of the desk with bridge

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   1 comment  ·  FOLDER PANEL  ·  Delete…  ·  Admin →
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8. Labels & rating

   Updated Bridge to v. 14.0.4.222
   Selected 180 images, appended metadata - at least that worked
   Added keywords, at least 10 images did not have keywords added, needed to rerun keywords
   Could not add star rating or label to images either when selected individually or single; in essentials, filmstrip or light table view; or when right clicking image, icon or label ddl.
   Closed and opened Bridge 4 times including after rechecking for updates and opening via CC Desktop.
   No other apps open in the background on the desktop.

   3 votes

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   1 comment  ·  LABELS AND KEYWORDS  ·  Delete…  ·  Admin →
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9. Crashes when renaming a collection if you leave the field without pressing enter

   When renaming a collection using the right-click rename function, if you click to another field before hitting the enter key, it crashes Bridge. Bridge Version 14.1.2.300, OS Mac Sonoma 14.6.1

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14. Export to PNG fails - BUG report

    It's been bugging me for a while, but I just changed my computer and now have a really powerful machine. I thought it would resolve the issue, but apparently not.
    So here goes.

    Amost all the time, when I want to batch export PNGs from files, it fails (see screenshot) it can happen with a whole selection of files, but also with just one. I noticed that whenever the files are on the biggest side, it will get worse. The error report says "unsupported format.
    The same file(s) will have no issue being exported as TIFFs, or JPEGs, just not the PNGs. I managed to export 80-ish very high res files (think 6000x8000) in TIFF without any serious slowing down, even on my old computer.

    Things that I found can help:
    Compact the cache, although I have more than sufficient space in there (see screenshot). In some instances I had to compact the cache repeatedly, no sure if that even helped or it was just coincidence. Sometimes exporting one by one can help, but not always, but that negates the whole automation aspect. After all, I can do that in Photoshop.

    Step I resorted to use:
    - use the Image processor pro, although it's still a pain to install on newer computers
    -Open my files in ACR - if the original file format permits it - and export from ACR. No ideal.

    I never had any issues with the ACR export.

    It's been going on many years. My new computer is Ryzen 9, 128 Gb RAM, 2x 4TB SSD, with a 16GB GE Force RTX 4060. So I don't think it's a RAM or Disk issue.

    I am aware that there are others bug reports but they are all quite old, and wanted to put that to the devs attention.

    Thank you!

    It's been bugging me for a while, but I just changed my computer and now have a really powerful machine. I thought it would resolve the issue, but apparently not.
    So here goes.

    Amost all the time, when I want to batch export PNGs from files, it fails (see screenshot) it can happen with a whole selection of files, but also with just one. I noticed that whenever the files are on the biggest side, it will get worse. The error report says "unsupported format.
    The same file(s) will have no issue being exported as TIFFs, or JPEGs, just not… more

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15. Bridge with Camera Raw 16.3.1 outputs .xmp files instead of embedding keywords

    Issue:

    My usual workflow is to use Bridge to add embedded keywords to JPG files.

    After updating Camera Raw to 16.3.1 this same workflow generates .xmp sidecar files instead of embedding the metadata.

    However, this is not consistent, with some JPG files accepting embedded metadata and some not.

    Suspecting Camera Raw, I installed version 16.0 which allowed the keywords to be embedded as required.

    (Bridge 14.1.0; macOS 14.5 (23F79), M2)

    Notes:

    The only difference between the files for which embedding worked and those for which it failed is that the failing files were output from PSDs which included a layer with small amount of AI generated content. This may or may not be a factor.

    I looked for a way to download the previous 16.x version but in the end had to make a support call, and after 30. minutes on hold and another half-hour over a very poor line, I was sent a link to the v16.0 download.

    Thanks to the support worker, but no thanks to Adobe for a wasted day and a late delivery to my client.

    Issue:

    My usual workflow is to use Bridge to add embedded keywords to JPG files.

    After updating Camera Raw to 16.3.1 this same workflow generates .xmp sidecar files instead of embedding the metadata.

    However, this is not consistent, with some JPG files accepting embedded metadata and some not.

    Suspecting Camera Raw, I installed version 16.0 which allowed the keywords to be embedded as required.

    (Bridge 14.1.0; macOS 14.5 (23F79), M2)

    Notes:

    The only difference between the files for which embedding worked and those for which it failed is that the failing files were output from PSDs which included a layer… more

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    1 comment  ·  CAMERA RAW  ·  Edit…  ·  Delete…  ·  Admin →
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16. Thumbnails not visible for all .EPS files

    Observed if the size of .EPS file is small (less than 1 MB) - it is not showing its thumbnail.

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17. Find function does not work in the folder

    When trying to find specific files in the folder the search results comes to 0 even I can see that the files are in the folder and they meet the search criteria's

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    0 comments  ·  FOLDER PANEL  ·  Edit…  ·  Delete…  ·  Admin →
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20. Generate Monitor-Size Previews: Wrong size generated

    Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

    The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

    On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

    C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...

    Then, when checking "Generate Monitor-Size Previews", I see preview files with a width of 2560 pixels for new files, which may be the expected width (but see note below *).

    However, with "Generate Monitor-Size Previews" still checked, I exit Bridge, then starts Bridge again, then I double check that "Generate Monitor-Size Previews" is still set in Preferences (which it is). I then let Bridge generate new previews.

    => Now I notice that even if "Generate Monitor-Size Previews" is checked, Bridge reverts back to generating previews with a width of 2048 pixels!

    => It turns out that in order to get Bridge to generate the "correct" preview size (2560 pixels in my case), I must, each time I start Bridge, go into Preferences and then turn "Generate Monitor-Size Previews" off and then on again to get the correct preview size for new images. The preference setting only takes effect while Bridge keeps running.

    This is maybe a minor bug (the previews gets a little blurry though), but one may wonder if this "ignoring" of preference settings may also happen for other settings?

    *) Note:
    I note that for 3:2 images the preview files are 2560 x 1707 pixels in size when "Generate Monitor-Size Previews" is working. This means that the preview files have a height that is larger than the height of my 16:9 monitor (2560 x 1440 pixels). I guess that when checking "Generate Monitor-Size Previews" the 3:2 preview files on my system really should have been something like 2160 x 1440 pixels?

    Before running the tests described above, I did the following:

    1) Deleted the Bridge cache (Bridge then automatically builds a new empty cache when started).
    2) Cleared Bridge preferences (Ctrl+Alt+Shift on startup)
    3) Uninstall Bridge
    4) Install the latest version of Bridge (14.0.4.222)

    ---

    System details:

    Adobe Bridge Version: 14.0.4.222

    Windows: Windows 11 Pro 64-bit
    Version: 23H2 (Version 10.0.22631.3447)
    OS build: 22631.3447

    NVIDIA GeForce RTX 2060
    NVIDIA Studio Driver, version: 552.22 Release date: 04/16/2024

    CPU: AMD Ryzen 9 5950X
    RAM: 64 GB

    Monitor: Eizo CG2730 - 2560x1440 - Wide Gamut - Xrite i1 Display

    Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

    The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

    On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

    C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...

    Then, when checking "Generate Monitor-Size Previews", I see preview files with… more

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    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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