Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

90 results found

  1. Bridge 2023 - Far too many bugs to file all separately...

    Come on, developers, the 2023 version is like an early test version...
    Seriously, there are too many bugs in this version to file it separately...

    No what? Should I reinstall every year the old version of an Adobe product, just because the developer team doesn't know how the prior version has worked???

    Here is the list of the bugs discovered just when giving a ty to the new version:

    • Preview focus loss: hit spacebar to preview a file, then click on the other monitor. Bang, you can't return to the thumbnail view, you are stuck on zooming in/out the image.…

    35 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Adobe Bridge refreshes thumbnails after getting photos every time

    If I download selected photos from my device (Xiaomi mobile phone or 2 different Sony cameras), once completed, I have to go through the 'get photos' procedure again where AB recaches the thumbnails. This really wastes a lot of time, especially if you have more than 500 photos on your device. To me, it's a bug. Surely if it's cached all the thumbnails once, you should be able to select photos for download, and once downloaded to AB, select some more without AB having to recache and go through the whole procedure again. As I rename each group of photos…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. CTRL + V Paste functionality

    Maybe enable CTRL+V paste into text fields (like creating a new folder) like literally every other piece of software in existence. I can't believe I'm paying for this piece of garbage software.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. CFExpress type B card not recognized by photo downloader anymore.

    Adobe Bridge photo downloader no longer works with my CFExpress Type B cards since the update to 2023. It also doesn't show the card as a source in the drop down list. When Windows 11 tries to autoplay I get an error message "Application not found".

    It worked fine in the previous verions of Bridge.

    The SD card works, and so does plugging in the camera via USB.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. The search/find dialog does not resolve to the first editable field.

    The find dialog used to resolve to the first editable text field. It doesn't now. You have to click on the field (or press tab a few times) to edit the search string. This is very annoying and a productivity speed-bump. I use bridge to quickly find items by using CMD+F, typing the string, then pressing enter. It was very helpful.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bug Bridge 2023: Info Panel Persists

    I nstalled Bridge 2023 (Win 10, GPU active, River 7i core), and I like several new features. However, multiple information panels open that persists across different applications; they cannot be dismissed. I have attached several examples. They only disappear when Bridge is closed. Sometimes 1, and as many as 5.
    Any ideas?
    Mike

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Can't input file size in collections

    When creating or editing a smart collection/search, If I try to limit to a filesize (ex. 1000kb), it defaults back to 0kb on save

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Content "tab" Column item is mispelled.

    I found a typo in one of the Content tab column labels. The word "Dimensions" is misspelled as "Dimentions". How was it spelled correctly in the previous version and now all of a sudden someone can't spell? I expect better.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Bridge does not remember last folder in use

    When opening bridge, it remembers the content previous to last.

    For example if your last viewed content is \pictures in your last session, and in the session before was \movies. If you open and close Bridge, it toggles between both contents.

    It seems to be opening the iteration [1] from an array, instead of [0]

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. bridge exporting

    when exporting with adobe bridge (from .PSD to .Jpeg), the photo turns waaaay darker and more contrasted even though the .PSD file is 100% accurate on the same screen.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Unable to Select Multiple Files with Shift Key

    CONTENT PANEL BUG BRIDGE 13.02.636 SELECT MULTIPLE FILES WITH SHIFT OR CTL. YOU MUST CLICK ON FIRST FILE THEN CLICK FOCUS OUTSIDE OF CONTENT PANEL AND THEN RETURN TO CONTENT PANEL TO SHIFT CLICK LAST FILE TO SELECT ALL.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. "Size Column To Fit" and "Size All Columns to Fit" do not work

    The "Size Column To Fit" and "Size All Columns to Fit" commands (available right clicking on the columns headers of a content panel set to list view) do not work.

    I'm using Adobe Bridge 13.0.1.583 on a MacBook Pro (16-inch, 2019) with macOS 12.6.1.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. "Move to Bin" should be "Move to Trash" on macOS

    On the Mac it's been called the "Trash" since 1984. "Move to Bin" is incorrect and should be renamed "Move to Trash".

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Photo Downloader buttons don't work

    First use of Photo Downloader on Silicon Mac (M2 chip), and any button I click in the downloader interface greys out and no action happens. Unable to import photos at all.
    Apple M2 OS Ventura 13.0.1
    Adobe Bridge 13.0.0.562

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. moving thumbnails manually in Bridge does not work. After move it reverts to prior placement by file name.

    Whether in folder or in collections, manually moving thumbnails does not stick.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  16. Bridge 2023 memory

    After running Bridge 2023 in background on a M1 Studio the memory run full. Then only help killing the Bridge process.
    At this time, I dont know how to reproduce. But it happend several times.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. bridge search not finding all files related to keyword

    Bridge version 13.0.1.583. Mac OS 12.6.1
    When searching using a keyword in Bridge, not all photo files are found. Under advanced search, I have everything ticked including searching in sub-folders.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. File > Get Photos from Camera

    Not able to see either the SD card from the camera or the scandisk drive to get photos from camera. Also Photo Downloader does not show the devices to get the photos from. Neither are working?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. scale percentage

    Adobe Bridge 13.0.0.562
    macOS 13.0.1
    MacBook Pro - M1 Max

    While scrolling down in the "Custom Export" screen (File > Export to > Custom Export), the percentage field under "Image Resize" remains displayed on top of other options instead of disappearing under the "Presets" frame.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bridge 2023 - Some files not showing in the content window after searching (using different search criteria)

    When I search for files within a folder (either by "Document Type:exists" or "File size: is greater than 0", subfolders included ticked, etc.) files show up in the Content window, but I can't find one of the files. This happened to me for the second time within a couple of hours. And with different files. I check inside the searched folder and the file is present in a subfolder among other files, but it is not displayed with other files when the whole folder is searched for all files. I can open the file and save it as a copy…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  MISCELLANEOUS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5
  • Don't see your idea?

Feedback and Knowledge Base