AdminSwati (Admin, Adobe Creative Cloud Bridge)

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  1. 1 vote

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi @Anne,

    Could you try checking the File Type Association under Edit -> Preferences -> File Type Associations if that is pointing to the Photoshop for required file formats.

    Thanks,
    Bridge Team

  2. 1 vote

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    1 comment  ·  Report Bugs » CRASH  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi,

    Could you try switching to the "High Quality / On Demand" preview generation and check if that helps you with improved performance on the operation.

    Thanks,
    Bridge Team

  3. 2 votes

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    1 comment  ·  Report Bugs » PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi @Glullo,

    Could you try switching to the "High Quality / On Demand" preview generation and check if that helps you with improved performance on the operation.

    Thanks,
    Bridge Team

  4. 2 votes

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    NEED MORE INFO  ·  2 comments  ·  Report Bugs » FILE INFO  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Thank you Sean for sharing the required information. We are looking into the issue and will take action appropriately. We will reach out to you should we require other information.

    Thanks,
    Rahul Saraogi

    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  5. 1 vote

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    1 comment  ·  Report Bugs » METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us and reporting the issue. We will take a look and take appropriate action, if needed.

    Thanks,
    Rahul Saraogi

  6. 1 vote

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    BUG- INVESTIGATION IN PROGRESS  ·  1 comment  ·  Report Bugs » PREFERENCES  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us and reporting the issue. We will take a look and take appropriate actions, if needed.

    Thanks,
    Rahul Saraogi

  7. 2 votes

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    BUG- INVESTIGATION IN PROGRESS  ·  1 comment  ·  Report Bugs » MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. We will take a look and take appropriate actions, if needed.

    Thanks,
    Rahul Saraogi

  8. 1 vote

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    BUG- WE HAVE THIS  ·  2 comments  ·  Report Bugs » FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. We have a bug for this.

    Thanks,
    Rahul Saraogi

  9. 1 vote

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    BUG- WE HAVE THIS  ·  1 comment  ·  Report Bugs » LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. We have a bug for this.

    Thanks,
    Rahul Saraogi

  10. 1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge version
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with other versions of Bridge
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  11. 1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge version
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with other versions of Bridge
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  12. 1 vote

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    BUG- WE HAVE THIS  ·  2 comments  ·  Report Bugs » PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. We already have an issue logged for this issue.

    Thanks and Regards
    Rahul Saraogi

  13. 1 vote

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    NEED MORE INFO  ·  2 comments  ·  Report Bugs » CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with other versions of Bridge i.e. 11.0 or 10.0 and other versions of Photoshop
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  14. 1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge, Photoshop and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  15. 1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  16. 1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  17. 3 votes

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    NEED MORE INFO  ·  2 comments  ·  Report Bugs » INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Have you tried logging out and logging in again?
    2. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0 and other products like Photoshop, InDesign, etc.
    4. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  18. 2 votes

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

  19. 1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs » THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

  20. 1 vote

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    NEED MORE INFO  ·  1 comment  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration and Bridge versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

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