AdminSwati (Admin, Adobe Creative Cloud Bridge)

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  1. 6 votes
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    3 comments  ·  Feature Request » FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Could you please confirm on the following..
    - Are you seeing the xmp files not deleted from Bridge by enabling the show hidden files option.
    - What is the file format with which you are observing the issue.
    - No of files in a folder
    - Version of Bridge and camera-raw

    Also if possible could you share a sample file on which you are observing the issue.

    Thanks,
    Bridge Team

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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi Nicholas,

    Could you please confirm on the following..
    - Are you seeing the xmp files not deleted from Bridge by enabling the show hidden files option
    - or if there is a lag, in deletion of xmp file once you delete the raw file.
    - What is the file format with which you are observing the issue.
    - No of files in a folder
    - Version of Bridge and camera-raw

    Also if possible could you share a sample file on which you are observing the issue.

    Thanks,
    Bridge Team

  2. 6 votes
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    7 comments  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Please update to latest Bridge 10.0, issue should get resolved.

  3. 7 votes
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    13 comments  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Please try with latest catalina build 10.15.3, issue should get resolved.

  4. 5 votes
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    7 comments  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Please try with latest Bridge 10.0 and confirm if that solves the issue.

    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Please try with latest Bridge 10.0 and confirm if that solves the issue.

  5. 1 vote
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    NOT A BUG  ·  4 comments  ·  Report Bugs » FILTER PANEL  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi Catherine,

    It might be the case that items in the folder would not have loaded completely to show the complete list of filter criteria.
    Please let us know if you face the issue even after the folder is loaded completely.

    Thanks,
    Swati

  6. 3 votes
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    BUG- FIX RELEASED  ·  3 comments  ·  Report Bugs » THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi Felix,

    Could you please try with latest patch of Adobe Bridge 10.0.2, the issue is fixed.

    An error occurred while saving the comment
    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi Felix,

    Please suggest for which file formats you are encountering the issue..

  7. 9 votes
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi Maciek,

    As discussed, the issue is not reproducible at your end.

    Others, if you still facing the issue, please let us know..

  8. 3 votes
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    4 comments  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi David / Jorgan,

    Thanks for reporting the issue, We have logged a jira for the issue in our backlog.

  9. 4 votes
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    4 comments  ·  Report Bugs » CACHE  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi Maciek,

    As discussed over screen sharing session, you were encountering the issue with Bridge shared cache. The issue was resolved if switching back to Bridge standard cache mechanism.
    For Shared cache scenario, we have logged a bug in our backlog.

  10. 2 votes
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    BUG- NEED MORE INFO  ·  2 comments  ·  Report Bugs » STACK- AUTO STACK  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi Jeff,

    Do you observe this behavior when you are doing some particular operation. All your files on your local disk or on network or mix of it.

  11. 1 vote
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    BUG- NEED MORE INFO  ·  3 comments  ·  Report Bugs » WORKSPACES  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  · 

    Hi,

    Could you please confirm the Bridge and OS version you are using..

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