129 results found

1. Filmstrip

   When I browse and select my files I usually prefer FILMSTRIP mode and I've always had on the left the folders' panel to navigate into and in the main panel the file displayed enlarged and finally, in the bottom part, the panel showing thumbnails. In this set up the thumbnails in the bottom panel always schroll in orizontal direction by default.
   In these last days I had to switch from vertical to horizontal direction showing, but now I can't modify this feature. Until today I 've changed the showing direction by the panel view/thumbnails. How can I fix this?
   MacOS Sequioia 15.3
   Bridge 15.0.2.432
   MAc Book pro 13"

   When I browse and select my files I usually prefer FILMSTRIP mode and I've always had on the left the folders' panel to navigate into and in the main panel the file displayed enlarged and finally, in the bottom part, the panel showing thumbnails. In this set up the thumbnails in the bottom panel always schroll in orizontal direction by default.
   In these last days I had to switch from vertical to horizontal direction showing, but now I can't modify this feature. Until today I 've changed the showing direction by the panel view/thumbnails. How can I fix this?
   MacOS… more

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2. Bridge 2023: Core UI Controls Missing or Unintuitive for Ratings, Rejects, Labels

   I became EXTREMELY frustrated with the non-intuitive nature of the latest Bridge. I worked through issues with ChatGPT and asked it to distill all that frustration into usable bug fix data for you. See below.

   I am reporting what I believe is both a usability bug and a major design regression in Adobe Bridge 2023 (and possibly newer).

   The core functionality for star ratings, reject flags, and labels—which are central to Bridge’s role as a media triage and asset manager—has been made incredibly difficult or nearly impossible to access in recent versions. I'm an advanced user trying to visually triage and organize a large number of video segments. This used to be Bridge's strength. Now it feels like an invisible obstacle course.

   Here are the specific issues:

   There is no longer a visible toggle or setting in the View menu (or anywhere else) to enable thumbnail badges, ratings, or reject flag visibility. These are either buried, automatically suppressed, or simply missing.

   The "reject" function, which used to be applied via a visible icon or shortcut, now appears to have no visual representation unless manually filtered via the Filter panel. There is no red X, no feedback, no context menu option—just silence.

   Clicking what appears to be a "reject" icon next to the stars actually just clears the star rating. There is no clear indication of what this does until trial and error reveals it. This is confusing and misleading UI.

   Right-clicking a thumbnail does not offer any options to rate, reject, or label the file. These options used to be available in earlier versions. Now they are hidden or stripped out.

   Keyboard shortcuts (1–5 for stars, 6–9 for labels, Delete for reject) still function—but unless you already know them and have the proper workspace, thumbnail size, and panels enabled, there is no way to know how or where to apply these settings.

   Preferences, View settings, and even the Workspace system no longer give users consistent control over what metadata is visible or how to apply it.

   Many support replies—even from Adobe staff—reference Lightroom Classic when users are asking about Bridge. This contributes to the confusion and makes users feel abandoned.

   The result: a program designed to enable fast media triage now requires hours of troubleshooting just to get a visible star or reject badge. This is not user error—this is a UX breakdown.

   What I'm asking for:

   Restore visible, clickable badges or icons for rating, rejecting, and labeling in the thumbnail view.

   Add clear right-click menu options for applying ratings and labels.

   Restore or add a setting (in Preferences or View) to explicitly enable or disable thumbnail badges.

   Clarify the purpose of UI elements like the blank-star "reject-looking" icon so it is not misleading.

   Provide a consistent visual feedback mechanism so users know what metadata is assigned and can trust what they’re seeing.

   Update your documentation and support articles to reflect the current UI, not outdated or Lightroom-specific instructions.

   This is not a niche complaint. It affects the core purpose of Bridge and creates enormous friction in workflows that used to be seamless.

   Thank you for reading. I truly want to see Bridge succeed—but right now, it feels broken in the most fundamental way.

   I became EXTREMELY frustrated with the non-intuitive nature of the latest Bridge. I worked through issues with ChatGPT and asked it to distill all that frustration into usable bug fix data for you. See below.

   I am reporting what I believe is both a usability bug and a major design regression in Adobe Bridge 2023 (and possibly newer).

   The core functionality for star ratings, reject flags, and labels—which are central to Bridge’s role as a media triage and asset manager—has been made incredibly difficult or nearly impossible to access in recent versions. I'm an advanced user trying to visually triage… more

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3. preview window corrupt

   Recently I have been having trouble with bridge when looking at files on my sd card. They appear corrupt but when I click on a thumbnail and hit the space bar, after it loads the preview, those colors go away and then when I back out out the enlarged preview, the thumbnail is normal.
   
   When I click on the thumbnail and go to camera raw, the image shows normal (sometimes) but then when backing out the thumbnail still has the lines and colors until I hit the space bar.
   When I double click on the preview that appears corrupt, to open directly in photoshop the camera raw window still shows the corruption and when I click open from there, the file shows just like the camera raw preview window...?
   How do I make this stop? Sure I could go through and hit the space bar for every file that looks like that, but that's a pain. Paying for a product that use to work just fine and now in the last couple months its been doing this, is frustrating.

   Recently I have been having trouble with bridge when looking at files on my sd card. They appear corrupt but when I click on a thumbnail and hit the space bar, after it loads the preview, those colors go away and then when I back out out the enlarged preview, the thumbnail is normal.
   
   When I click on the thumbnail and go to camera raw, the image shows normal (sometimes) but then when backing out the thumbnail still has the lines and colors until I hit the space bar.
   When I double click on the preview that appears corrupt, to… more

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4. Thumbnail does not show color rating - just white box on only some images

   Images that have color ratings in LRc show as a white box in Bridge 15.

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5. view at 100% images blurry

   Images edited in Photoshop, then saved as JPGs are unsharp when viewed at 100% in Bridge 15.0.1.412. 100% previews saved in cache.
   Purging cache temporarily eliminates the problem, then editing another image results in a repeat of the same issue. Purging cache again clears the problem.
   Images are typically saved at 6K.
   I haven't seen this issue with previous versions of Bridge.

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6. No tiff thumbnails Bridge 14.1.2.300 / Mac M1 / Sequoia 15.0.1

   I've tried every solution posted in Adobe Forums, but none of them have worked. Bridge 14.1.2.300 will not generate/show thumbnails or previews of Tiff files

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7. No thumbnail or preview for HEIC if filename has "special" characters (non-ASCII?!)

   Bridge version: 15.0.0.397
   OS: Windows 10 (version 10.0.19045.5011)
   System language: US English

   Steps:
   1. Navigate to a folder with HEIC images displaying thumbnails correctly.
   2. Rename a file to contain a "special" character, any of the following will break it:
   * ？(fullwidth Question Mark, U+FF1F)
   * ü (u-umlaut, U+00FC)
   * ５ (fullwidth digit five, U+FF15)
   * 中 (Chinese, U+4E2D)
   * な (Japanese, U+306A)
   * к (Cyrillic, U+043A)
   3. Right click on the thumbnail and choose Purge Cache for Selection.

   Expected: Thumbnail will be regenerated, previews will display image.

   Actual result: Generic placeholder image appears for thumbnail and preview (attached).

   Workaround: Rename file to remove special characters, purge cache to get clean images, undo to change filename back to original.

   Bridge version: 15.0.0.397
   OS: Windows 10 (version 10.0.19045.5011)
   System language: US English

   Steps:
   1. Navigate to a folder with HEIC images displaying thumbnails correctly.
   2. Rename a file to contain a "special" character, any of the following will break it:
   * ？(fullwidth Question Mark, U+FF1F)
   * ü (u-umlaut, U+00FC)
   * ５ (fullwidth digit five, U+FF15)
   * 中 (Chinese, U+4E2D)
   * な (Japanese, U+306A)
   * к (Cyrillic, U+043A)
   3. Right click on the thumbnail and choose Purge Cache for Selection.

   Expected: Thumbnail will be regenerated, previews will display image.

   Actual result: Generic placeholder image appears for thumbnail and preview (attached).

   Workaround:… more

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8. Generate Monitor-Size Previews: Wrong size generated

   Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

   The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

   On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

   C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...

   Then, when checking "Generate Monitor-Size Previews", I see preview files with a width of 2560 pixels for new files, which may be the expected width (but see note below *).

   However, with "Generate Monitor-Size Previews" still checked, I exit Bridge, then starts Bridge again, then I double check that "Generate Monitor-Size Previews" is still set in Preferences (which it is). I then let Bridge generate new previews.

   => Now I notice that even if "Generate Monitor-Size Previews" is checked, Bridge reverts back to generating previews with a width of 2048 pixels!

   => It turns out that in order to get Bridge to generate the "correct" preview size (2560 pixels in my case), I must, each time I start Bridge, go into Preferences and then turn "Generate Monitor-Size Previews" off and then on again to get the correct preview size for new images. The preference setting only takes effect while Bridge keeps running.

   This is maybe a minor bug (the previews gets a little blurry though), but one may wonder if this "ignoring" of preference settings may also happen for other settings?

   *) Note:
   I note that for 3:2 images the preview files are 2560 x 1707 pixels in size when "Generate Monitor-Size Previews" is working. This means that the preview files have a height that is larger than the height of my 16:9 monitor (2560 x 1440 pixels). I guess that when checking "Generate Monitor-Size Previews" the 3:2 preview files on my system really should have been something like 2160 x 1440 pixels?

   Before running the tests described above, I did the following:

   1) Deleted the Bridge cache (Bridge then automatically builds a new empty cache when started).
   2) Cleared Bridge preferences (Ctrl+Alt+Shift on startup)
   3) Uninstall Bridge
   4) Install the latest version of Bridge (14.0.4.222)

   ---

   System details:

   Adobe Bridge Version: 14.0.4.222

   Windows: Windows 11 Pro 64-bit
   Version: 23H2 (Version 10.0.22631.3447)
   OS build: 22631.3447

   NVIDIA GeForce RTX 2060
   NVIDIA Studio Driver, version: 552.22 Release date: 04/16/2024

   CPU: AMD Ryzen 9 5950X
   RAM: 64 GB

   Monitor: Eizo CG2730 - 2560x1440 - Wide Gamut - Xrite i1 Display

   Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

   The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

   On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

   C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...

   Then, when checking "Generate Monitor-Size Previews", I see preview files with… more

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9. Videos (MP4) made with DJI Pocket 3 are not recognized and thumbnailed in Adobe Bridge

   Videos (MP4, 3K, 1:1 format, but also 4k 16:9 format) made with DJI Pocket 3 are not recognized and thumbnailed.

   Instead only the standard app icon appears.

   All other MP4 by other cameras are recognized and thumbnailed

   Please add support for Pocket 3

   Bridge 14.0.2.191, Windows 11

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10. After updating Bridge, thumbnails now look very low resolution

    I updated Bridge today to version 14.0.2.191 and now the thumbnails look blurry. I was using the previous version of Bridge today, prior to the update, and there were no problems.

    I attempted to change the Thumbnail preview settings to high quality, but it has made no difference. However, when I use the thumbnail zoom slider, and the thumbnails are enlarged to a much bigger size, then they become high quality.

    I am thinking this is a glitch/bug. I'd appreciate some feedback, because I'm not happy with the new and "improved" substandard thumbnails.

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11. Waiting for Initial thumbnail creation 2000 photos takes more than an hour....

    After initial upload to computer it takes Bridge more than an hour to create all initial thumbnails; while doing so bridge pretty much hangs while processor is used for only 5%

    This in unworkable; especially when you have a deadline to quick hand-in an early selection of that day's photo's for immediate publication.

    Using latest Windows 11 Pro system on fast hardware.
    Bridge working folder plus thumbnail cache configured on separate fast SSD NMVe drives (to no avail).

    Bridge software rendering on or off makes no difference.
    Different preview option does not make a difference either (like embedded vs. standard, etc.)

    Please fix this being able to use more processor power and/or use Nvidia GPU graphic card(s)

    After initial upload to computer it takes Bridge more than an hour to create all initial thumbnails; while doing so bridge pretty much hangs while processor is used for only 5%

    This in unworkable; especially when you have a deadline to quick hand-in an early selection of that day's photo's for immediate publication.

    Using latest Windows 11 Pro system on fast hardware.
    Bridge working folder plus thumbnail cache configured on separate fast SSD NMVe drives (to no avail).

    Bridge software rendering on or off makes no difference.
    Different preview option does not make a difference either (like embedded vs. standard,… more

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12. Previews of Jpegs exported from iPhoto are not loading.

    JPEGS exported from iPhoto are not loading in Bridge. Some load but most just hang either with the white jpeg icon or with a black border around it. See attachment for reference. If I click and select the photo, then move off of it, it will load the preview. Have never had this issue with other files or jpegs but just started exporting from iPhoto workflow and running into this issue.

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13. Directional keys and selection jumpy

    When using keyboard directional keys to navigate thumbnails, selecting thumbnails either using the mouse and keyboard combined or keyboard alone, the selection jumps around about 90% of the time. I use Bridge to help sort photos into folders and I cannot count on my selections.

    Additionally and maybe related, moving thumbnails to folders sometimes fails. I have to drag them over multiple times before they finally go into the folder.

    Using current & updated version of Bridge on iMac and MacBook Pro, both laptop and desktop do the same thing.

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14. Sort order reverts to default every time Bridge is opened (version 13.0.4.755)

    Every time I close and re-open Bridge, the sort order will now change back to the default. This never happened in precious versions. Bridge would always remember my sort order preference. My usual setting is to have the sort order by Date Modified, Ascending Order switched off, but Bridge now always reverts back to Date Modified with Ascending Order on after every restart.

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15. Thumbnails in Content panel skip back to top after deleting file

    Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

16. Bridge thumbnail quality is behaving in a way that cannot be normal.

    Version 13.0.3.693

    Windows 11 Pro 22H2

    Explanation on what is wrong:

    No matter what I do, Bridge seems to generate lower quality thumbnails when it processes them. When bridge has a chance to cache a thumbnail, it will always cache an extremely low quality grainy thumbnail that is nearly unreadable. When I prevent it from caching them, they can look ok for a little bit, but inevitably (when I click on them or when it decides to generate thumnbails for a folder), it will cache and extremely bad looking thumbnail.

    I am attaching 2 example files, one of them is the thumbnail before it processes it, and the worse looking grainy one is after the file has been clicked on. This just cannot be how bridge is intended to process thumbnails, they look incredibly bad.

    Note: This is also happening in the preview window if it is set to certain settings and reduced to a lower viewport size.

    How I can reproduce it:

    I use the zoom hotkey on the folder window a few times and it will reload all of the thumbnails into a much more viewable thumbnail, after I click on one it reduces the quality significantly and I need to zoom again to reproduce.

    Version 13.0.3.693

    Windows 11 Pro 22H2

    Explanation on what is wrong:

    No matter what I do, Bridge seems to generate lower quality thumbnails when it processes them. When bridge has a chance to cache a thumbnail, it will always cache an extremely low quality grainy thumbnail that is nearly unreadable. When I prevent it from caching them, they can look ok for a little bit, but inevitably (when I click on them or when it decides to generate thumnbails for a folder), it will cache and extremely bad looking thumbnail.

    I am attaching 2 example files, one of them is… more

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17. Could not open .jpgs no preview__ marker segment length is too short

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18. Bridge does not generate thumbnails for all .JP2 files

    Bridge does not generate thumbnails for all .JP2 files. On these files, it also omits the dimension and color profile information. Files test compliant to the spec and generate thumbnails in other applications. Photoshop has the same issue when viewing thumbnails of the image, but on re-saving the JP2 file, thumbnails generate successfully.

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19. eingeblendete Metadaten bleiben immer hängen und sichtbar, sogar in anderen Programmen

    Bei der Miniaturansicht von Bridge werden nach einer gewissen Zeit immer die Bilddaten eingeblendet und sie „brennen“ sich ein. Diese Bilddaten bleiben auch in anderen Programmen sichtbar, z.B. Word u.a. Erst bei schließen von Bridge und neuem Öffnen, sind die Bilddaten-Felder wieder weg. Bereits schon vor einiger Zeit gemeldet.

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    3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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20. Adobe Bridge 2023 Favorite Aliases

    In previous versions of Bridge I could add an alias to the Favorites Panel and the thumbnails would be displayed for the folder linked to that alias. Now, clicking any of my aliases in the Favorites panel does nothing!!!

    OS: macOS Monterey 12.6

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    6 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team