Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
75 results found
-
Bridge 2023 "Move to" often fails execute move
When selecting a single or multiple items in Bridge, right-clicking, and selecting the "Move to" function to move the item(s) to another folder, the "Move to" command fails to function after selecting the destination. There is no action at all.
This behavior is intermittent sometime implementing "Move to" sometimes not. No correlation with other actions has been noted when to "Move to" command fails to execute.
1 vote -
Content panel skip next file after deleting one.
When I delete a file in the content panel, it select next one (let's name it 'second'). But if I press 'down arrow' key it jumps to fourth, not the third. It's annoying, when I'm previewing a few houndreads of files (eg. RAWs) and deleting the obsolete ones. I have to press up arrow a few times each time I delete the file.
1 vote -
Bridge Beta (14.0.0.57) Copy and Move (Option +Command +V) stopped working?
Hello, I'm trying the Bridge Beta, 14.0.0.57 on MacOS Ventura 13.5, and like usual I am able to perform file operations using copy (Command+C), and then Move (ie Cut) using the Option+Command+V shortcut. This works in macOS Finder as well as Bridge 13.
I noticed now with the Beta app that the new "Keyboard shortcuts" feature maps Option+Command+V to "Paste Camera Raw Settings..." however, this is not what I wish it to do. That shortcut in macOS should perform the "Move Item Here" function to the desired folder, and I would like it to retain this. We used to be…
1 vote -
deleted files from sd card not recoverable
Bridge should maintain a temporary trash or recycle bin for deleted files off of an external drive or SD card. I thought I had ONE photo selected to delete, and was shocked when suddenly the whole folder, with my 500 photos was gone. A popup said it was in the recycle bin, but that was simply not the case, and my IT guy confirmed that the recycle bin won't claim files from external drives. Since I hadn't closed Bridge or any other program, it is devastating that I can't undo this mistake or recover files even though I haven't closed…
1 vote -
Bridge 2023 cannot open Mac OS aliases (Mac OS 12.6, M1 Mac)
Aliases do not open, there is no error. They opened in version 2022 without a problem.
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Confuses cards and uploads poorly, slowly photos
Bridge doesn't let you preview the photo right away.
Sometimes it shows me the photos from the previous card as if they were the same photos from the next tab. I just see the same photos over and over again1 vote -
raw files are shown multiple times
Working with raw files, bridge suddenly makes multiple copys of the photos. WHY?
1 vote -
duplicate
In bridge 13.0.0.562
Duplicates of files are randomly displayed in the main window and are counted as different files.
Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
NAS SUPPORT
Fix the loading procedure.
load directory first. than the documents. than meta data.. and than and only than start thumbnails. and pause thumbnails when navigating1 vote -
Bridge 2023 (13.0.1) Mac OS aliases open but have generic icons (Mac OS 13.0.1, M1 Mac)
Aliases now open but have generic icons. (Custom icons do appear correctly.)
Thanks for the progress.
3 votes -
Can't open some folders
When I'm using Bridge 2023 it won't open a folder shortcut - I have two folders that I've saved shortcuts to on my desktop, but Bridge won't open them unless I navigate all the way back to the actual folder location.
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Non-folder favourites shortcuts don't work intermittently
I have lots of INDT shortcuts in my favourites panel. Sometimes these work as they used to - click them and they open in InDesign. More often though they don't - just, nothing happens. And it's not obvious what makes them work or not.
2 votes -
Memory card AUTOPLAY fails
Windows 11 22H2, Bridge 2023 - Autoplay for memory cards set to Import into Bridge 2023. When memory card inserted, an Error window appears- "Application not found". This also happens if Autoplay is set to 'Ask' and the Bridge option is selected.
Note that starting Bridge and selecting File/Get photos from Camera... works fine.
I would suspect an error in the Windows Registry, but just a guess.
2 votes -
Unable to import photos via Bridge after v13 update
Since the latest update Adobe Bridge is not able to import any photos. It does not recognize the Sandisk SDDR USB with my files.
2 votes -
Image selection trap
Additionally to my earlier issue here another related one, this is really annoying.
Due to the continued selection of the starting file while switching files (arrow keys) in fullscreen mode, the first (on entering fullscreen mode) and last (after ending fullscreen mode) images stay selected. My intention now is to just switch further between next images, but I find myself in a trap betweeen the 2 aforementioned images.As I wrote:
I always have to deselect the first image, when I just want to do something with the last.
This renders the "switch through files" process unusable.
Please revert behaviour…2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
image processor asking me to install new version of PS to continue, my PS is alway up to date.
image processor no working
1 vote -
Photo Downloader Not Working
When I try to use the menu option file > get photos from camera nothing happens. No window pops up, no error. I have to drag and drop photos from my camera to bridge. This issue has persisted through multiple uninstall/reinstalls and a fairly thorough registry cleanse of anything bridge related and two application updates.
1 vote -
Bridge 13.0.0.562 - Folders pane: Current folder moves out of view
Current folder moves out of view after certain operations.
Actions that trigger this bug:
- Drag a file from the content pane to a folder in the Folders pane.- Move a folder to another folder.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Can't drag downloaded file from Chrome to 'Content' panel 13.0.0562
Previous to the new version you could drag recently downloaded files from Chrome's bottom downloads bar straight to a folder in Bridge. Since the new update you can no longer do so (drag from Explorer is fine, seems to be confined to non-Explorer programs).
Windows 10 64-bit PC
1 vote -
Bridge must be set to Run as Admin for AUTOPLAY to work after Nov '22 update.
Win 11 22H2, Nov 2022 update installed. The 'Application not found' error no longer occurs. Autoplay set to Import to Bridge 2023 in the OS. However, have to run Bridge as Administrator to get full functionality. I set the property sheet for bridge.exe so it is run as administrator and functionality restored.
Thanks for the fix!
1 vote
- Don't see your idea?