Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

84 results found

  1. Bridge freezes when trying to move file

    when you go to move a file from one folder to another, bridge will freeze and not allow the move to happen

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Option-dragging files doesn't work anymore

    Dragging files with option/alt-key pressed to other windows than Bridge's (e.g. Mac's Desktop or Finder windows) used to create a copy. Since a few updates, the green + cursor badge appears, but files are simply moved to the new location and deleted from their original location.

    I'm using Mac OS Sonoma and Bridge 14.1.1.274.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Unexpected behaviour of reveal in finder command

    In previous versions of Bridge, right-clicking an item shows a list of commands including "Reveal in Finder" (or Windows Explorer).

    That command is still there but, instead of revealing the item, it opens it - if the item is a folder it opens the folder in the Finder, rather than revealing it, so you are then required to navigate back one layer of the folder heirarchy to actually see the folder.

    If the item is an executable file (e.g. an application), it opens the application, rather than revealing its location, as the command indicates.

    This is not only misleading, but…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Filenames with question marks get chopped off

    When I drag files with a question mark somewhere in the name into Bridge, it chops the filename from right before the question mark, even ignoring its original file extension. Strangely enough, the generated icon and quick preview still seem to work ! But when I check the file info or try to open the file, it behaves as a generic file (txt).

    I'm using Bridge 14.03.200 on a MacOS 12.6.2

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. opening files in wrong version of PS

    Bridge v. 14.0.2: when opening files in PS it opens instead in Photoshop Beta v. 25.6. In the preferences, file type association, every file extension is associated with the correct version of PS (v. 25.5). Still, Bridge opens file in PS Beta

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. When I click on a favourite, it doesn't show up under Folders until I click on a folder in the Content pane

    I use favourites to go to frequent folders. I go there from the dropdown menu at top left and keep the pane on "Folders." This pane doesn't refresh when I select a favourite – it only does so when I choose a folder from the Content pane. Then I see all the folders at left, as they should be. This is a slight inconvenience, but it has persisted through multiple upgrades and is irritating – I have to find a folder to click on in the Content pane before proceeding. Thank you!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Pathbar sort by drop down doesn't consistently drop down as of 14.0.0.102

    You can click to highlight it but it doesn't actually dropdown most of the time. Repeated clicking eventually can get it to work but it's super inconsistent.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Timestamps change when moving files between drives

    In Windows 11, when moving files between drives/partitions within Bridge, the Created Date system timestamp gets changed to the current time.

    This does not happen when moving files between drives within Windows Explorer, although it did in previous versions of Windows (not sure about Windows 10).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Deleting .JXL photo also deletes the original raw file and xmp

    When I try to delete a .jxl photo in bridge, it also deletes the original raw file and the .xmp

    Why is that?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bridge 2023 "Move to" often fails execute move

    When selecting a single or multiple items in Bridge, right-clicking, and selecting the "Move to" function to move the item(s) to another folder, the "Move to" command fails to function after selecting the destination. There is no action at all.

    This behavior is intermittent sometime implementing "Move to" sometimes not. No correlation with other actions has been noted when to "Move to" command fails to execute.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Content panel skip next file after deleting one.

    When I delete a file in the content panel, it select next one (let's name it 'second'). But if I press 'down arrow' key it jumps to fourth, not the third. It's annoying, when I'm previewing a few houndreads of files (eg. RAWs) and deleting the obsolete ones. I have to press up arrow a few times each time I delete the file.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. NAS SUPPORT

    Fix the loading procedure.
    load directory first. than the documents. than meta data.. and than and only than start thumbnails. and pause thumbnails when navigating

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Bridge Beta (14.0.0.57) Copy and Move (Option +Command +V) stopped working?

    Hello, I'm trying the Bridge Beta, 14.0.0.57 on MacOS Ventura 13.5, and like usual I am able to perform file operations using copy (Command+C), and then Move (ie Cut) using the Option+Command+V shortcut. This works in macOS Finder as well as Bridge 13.

    I noticed now with the Beta app that the new "Keyboard shortcuts" feature maps Option+Command+V to "Paste Camera Raw Settings..." however, this is not what I wish it to do. That shortcut in macOS should perform the "Move Item Here" function to the desired folder, and I would like it to retain this. We used to be…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. deleted files from sd card not recoverable

    Bridge should maintain a temporary trash or recycle bin for deleted files off of an external drive or SD card. I thought I had ONE photo selected to delete, and was shocked when suddenly the whole folder, with my 500 photos was gone. A popup said it was in the recycle bin, but that was simply not the case, and my IT guy confirmed that the recycle bin won't claim files from external drives. Since I hadn't closed Bridge or any other program, it is devastating that I can't undo this mistake or recover files even though I haven't closed…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Bridge 2023 cannot open Mac OS aliases (Mac OS 12.6, M1 Mac)

    Aliases do not open, there is no error. They opened in version 2022 without a problem.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  16. Confuses cards and uploads poorly, slowly photos

    Bridge doesn't let you preview the photo right away.
    Sometimes it shows me the photos from the previous card as if they were the same photos from the next tab. I just see the same photos over and over again

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. duplicate

    In bridge 13.0.0.562

    • Duplicates of files are randomly displayed in the main window and are counted as different files.

    • Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bridge 2023 (13.0.1) Mac OS aliases open but have generic icons (Mac OS 13.0.1, M1 Mac)

    Aliases now open but have generic icons. (Custom icons do appear correctly.)

    Thanks for the progress.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Can't open some folders

    When I'm using Bridge 2023 it won't open a folder shortcut - I have two folders that I've saved shortcuts to on my desktop, but Bridge won't open them unless I navigate all the way back to the actual folder location.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

← Previous 1 3 4 5
  • Don't see your idea?

Feedback and Knowledge Base