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81 results found

  1. Can't use the "cut and paste" function, only "copy and paste" in Bridge CC 2019

    I just installed Bridge CC 2019 yesterday on MacOS Sierra. On local and Network drive files, the option to perform an EDIT -> Cut the file is greyed out. Command + X doesn't work either. I can only Copy and Paste. I tried uninstalling and reinstalling, didn't work. I tried running Bridge 2018 separarely on my MacOS system, and the file cut function works as is it's supposed to. It also works on my Bridge CC 2019 on Windows 10 system as it should, so this is really limited to my install of Bridge 2019 on my iMac.

    Anyone else…

    10 votes

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    NOT A BUG  ·  Abhishek Seth responded

    Dear Users,
    This is as designed for Bridge CC 2019.

    Please post it as a feature request

  2. duplicate

    In bridge 13.0.0.562

    • Duplicates of files are randomly displayed in the main window and are counted as different files.

    • Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.

    5 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  3. Bridge 2023 cannot open Mac OS aliases (Mac OS 12.6, M1 Mac)

    Aliases do not open, there is no error. They opened in version 2022 without a problem.

    5 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  4. Sort and Filter not working

    The sort by and filter are completely non-functional. Deleted and reset all preferences but still broken.

    5 votes

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  5. Photo downloader doesn't download images

    Only a fraction of the images displayed in the photo downloader dialog are actually ingested. Photo downloader does not display any errors or give any indication that photos failed to download.

    This is a longstanding issue, but currently:
    Windows 11
    Bridge 12.0.3.270
    Various cameras and media cards

    4 votes

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  6. FILES DONT OPEN IN PS WHEN DOUBLE CLICKED OR DRAGGED, NOR WHEN DRAGGED FROM FINDER TO BRIDGE ICON ETC.

    FILES DON'T OPEN IN PS WHEN DOUBLE CLICKED OR DRAGGED, NOR WHEN DRAGGED FROM FINDER TO BRIDGE ICON ETC. Copying doesn't work within windows, reveal file doesn't work either. I updated both Br and Ps, its still broken.

    4 votes

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  7. Bridge 2023 (13.0.1) Mac OS aliases open but have generic icons (Mac OS 13.0.1, M1 Mac)

    Aliases now open but have generic icons. (Custom icons do appear correctly.)

    Thanks for the progress.

    3 votes

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  8. Can't open some folders

    When I'm using Bridge 2023 it won't open a folder shortcut - I have two folders that I've saved shortcuts to on my desktop, but Bridge won't open them unless I navigate all the way back to the actual folder location.

    3 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  9. External Drive File Delete Problem

    Deleting files on external drive = they move to local trash and clog computer!!
    https://community.adobe.com/t5/bridge-discussions/bridge-2020-external-drive-file-delete-is-moved-to-main-drive-trash-mojave/td-p/10801720

    Please fix this for us professionals!
    Thanks!!!

    3 votes

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  10. Bridge 11.0.083 fails to open multiple files at a time into Photoshop 2021

    While this normally happens with multiple files, sometimes Bridge simply fails to load photoshop altogether with a single file (via double-click, or open on right-button click menu).

    I need to go into photoshop to open the file manually.

    Something is definitely broken, this worked fine before.

    3 votes

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  11. Bridge & Downloader not working

    2 Issues following Catalina 10.15.7 update:

    1. Downloader does not appear when I attempt to offload images from Sony XQD/SD Card Reader
    2. Bridge will not open my photo files in External HDs & those HDs are NOT used for Time Machine purposes.

    3 votes

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  12. Can't open .ai 2020 file from Bridge 2020 in Mac OS 10.14.6

    I cannot double click to open, or right click to open an .ai 2020 file in Bridge 2020. I get either no response at all, or the error you see in the screenshot. I'm on Mac OS 10.14.6.

    I can drag an .ai file from Bridge onto the Illustartor application icon in the dock.
    I can reveal the file in Finder, and open it from there.

    3 votes

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  13. The operation could not be completed

    I installed the latest version of Bridge CC 2018 after I reformatted my computer to install Mojave fresh and I've been getting constant "The operation could not be completed" errors. As a test, I thought the maybe the new CC 2019 version would run better on Mojave, but I'm getting the same error constantly to where I have to leave it closed most of the time to get any work done because my computer keeps beeping and jumping the dock icon every time the error pops up.

    3 votes

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  14. Content panel skip next file after deleting one.

    When I delete a file in the content panel, it select next one (let's name it 'second'). But if I press 'down arrow' key it jumps to fourth, not the third. It's annoying, when I'm previewing a few houndreads of files (eg. RAWs) and deleting the obsolete ones. I have to press up arrow a few times each time I delete the file.

    2 votes

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  15. NAS SUPPORT

    Fix the loading procedure.
    load directory first. than the documents. than meta data.. and than and only than start thumbnails. and pause thumbnails when navigating

    2 votes

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  16. Image selection trap

    Additionally to my earlier issue here another related one, this is really annoying.
    Due to the continued selection of the starting file while switching files (arrow keys) in fullscreen mode, the first (on entering fullscreen mode) and last (after ending fullscreen mode) images stay selected. My intention now is to just switch further between next images, but I find myself in a trap betweeen the 2 aforementioned images.

    As I wrote:
    I always have to deselect the first image, when I just want to do something with the last.
    This renders the "switch through files" process unusable.
    Please revert behaviour…

    2 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  17. Memory card AUTOPLAY fails

    Windows 11 22H2, Bridge 2023 - Autoplay for memory cards set to Import into Bridge 2023. When memory card inserted, an Error window appears- "Application not found". This also happens if Autoplay is set to 'Ask' and the Bridge option is selected.

    Note that starting Bridge and selecting File/Get photos from Camera... works fine.

    I would suspect an error in the Windows Registry, but just a guess.

    2 votes

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  18. Bridge 13.0.0.562 - Cannot rename file by selecting the filename in content pane.

    In previous versions of Bridge, and Windows in general, I could select a filename or folder name and then rename the file (thumbnail view).
    In Bridge 13.0.0.562, there is no time delay on the tooltip that displays the file date created and date modified.
    When the tooltip appears, the filename is hidden and will not switch to edit mode to allow renaming.
    The context menu appears if I right click on the thumbnail, but that is not efficient and wastes time on something I need to do frequently and consistently.

    2 votes

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  19. Bridge 13.0.0.562 - Folders pane: Current folder moves out of view

    Current folder moves out of view after certain operations.
    Actions that trigger this bug:
    - Drag a file from the content pane to a folder in the Folders pane.

    - Move a folder to another folder.

    2 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  20. Bridge 2023 Bug - File order is not updated by sorting preference without refresh

    When files are sorted by Filename, Rating , Labels or any other preferences, the file order should be updated automatically when related property is changed such as Filename, Labels or Rating.
    But the File order is not updated without refresh when after property is changed.
    The user has to hit the F5 key or run Refresh from the menu to update file order correctly.

    2 votes

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