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84 results found

  1. Bridge crashes on startup, v14.0.0.102

    Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".

    I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".

    There's nothing about that error message online.

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    12 votes

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    5 comments  ·  CRASH  ·  Admin →
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  2. Bridge v.14.0.0 crashes when open

    I have tried installing and reinstalling the latest Bridge v14.0.0 several times, but as soon as I run it and try selecting any item (or do anything at all), Bridge will crash, and often causes a full system crash. I tried updating my Nvidia driver, but it hasn't made any difference. I am unable to use this version of Bridge. I have used other versions for years without anything like this happening ever before. On top of that Premiere just crashed, again, so I don't know whats going on recently, but I am not very happy about it.

    4 votes

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  3. Bridge crash when opening files into Camera Raw

    The first time opening 6 RAW file into Camera row it works as expected. However when i open up another set of files Bridge crashes.

    Windows 11 version 10.0.22631 Build 22631
    Adobe Bridge latest version

    Data from Windows Event viewer.

    Faulting application name: Adobe Bridge.exe, version: 14.0.1.137, time stamp: 0x654a04a8
    Faulting module name: amdxc64.dll, version: 31.0.24002.92, time stamp: 0x659f0b1f
    Exception code: 0xc0000005
    Fault offset: 0x00000000004bbf23
    Faulting process ID: 0x0xFDC
    Faulting application start time: 0x0x1DA6276FE412F0E
    Faulting application path: C:\Program Files\Adobe\Adobe Bridge 2024\Adobe Bridge.exe
    Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0399752.infamd64b15dedb279802d6f\B399690\amdxc64.dll
    Report ID: 40f42703-1e28-4b4d-b89a-ee6907af440b
    Faulting package full name:
    Faulting package-relative application ID:

    Fault…

    1 vote

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  4. Bridge version 13.0.2.636 crashing consistently

    A few days ago, I updated my Bridge version to the new version 13.0.2.636.
    After that I have constant crashes in bridge. It easy to reproduce:

    • Start Bridge
    • (Go to a folder with some images)
    • Select one image (for test purposes I select an JPEG image)
    • Hit SPACE to get full screen view
    • Hit SPACE again to get out of full screen view
    • Wait a couple of seconds: ---> CRASH
    • (Or click another image, see below)

    This seems to be 100% repeatable and renders Bridge unusable.
    This is somewhat of a crisis as I rely on Bridge for everyday work.

    11 votes

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  5. Bridge 14.0.1.137 crashes my Windows 11 computer BSOD when trying to AI Enhance more than one image at a time

    Bridge 14.0.1.137 crashes my Windows 11 computer BSOD when trying to AI Enhance more than one image at a time. This has happened several times now.
    I've not tried doing this on previous versions, so don't know if it's a new problem or not...

    OS Name Microsoft Windows 11 Home
    Version 10.0.22631 Build 22631
    System Manufacturer Dell
    System Model XPS 15 9575
    Processor Intel(R) Core(TM) i7-8705G CPU @ 3.10GHz 3096 Mhz 4 core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 16.0 GB
    Total Virtual Memory 41.8 GB
    Page File Space 26.0 GB

    Drive C:
    File System NTFS
    Size 500 GB…

    1 vote

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  6. Bridge hangs and crashes upon launch when accessing a previously accessed folder

    This happens intermittently, when launching Bridge it attempts to open the previously folder viewed as normal, but freezes and crashes. If I rename the folder in question externally, everything works fine again.

    1 vote

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  7. Minimise Bridge Window Crashes Mac Studio M2

    Mimimise Bridge window freezes halfway through minimising and freezes, then the Mac goes to log-in window again.

    1 vote

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  8. Crash when merging HDR

    Bridge 13.0.3.693 crashes when merging multiple files to HDR. This always happens after successfully merging several DNGs (maybe 10-20). The first DNGs merge just fine, but then Bridge freezes and crashes when I merge another set of brackets. After restarting Bridge I can continue merging several bracketsm but the crash always happens again after a while. The crash depends neither on the number of images in the brackets, nor on the merging settings. I have been experiencing this problem for half a year at least.

    1 vote

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  9. Unknown error; quitting application

    Photo open > Tools > Edit Template > Save > Unknown error; quitting application

    v13.0.3.693 on Windows 10 Enterprise, Version 22H2

    1 vote

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  10. 4 votes

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    2 comments  ·  CRASH  ·  Admin →
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  11. Batch Rename - Programme Crash Bridge Version 13.0.2.636 - Microsoft

    I want to change the file names of several selected files with the "Batch Rename" tool.

    Unfortunately, after selecting the command "Menu: Tools - Batch Rename", the programme shows no reaction (the usual editing window does not open) and then immediately closes completely.

    Please kindly ask for this error to be corrected. Thank you.

    Andrea Hach

    2 votes

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  12. 2 votes

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  13. Bridge 2023 crashes during folder navigation

    Bridge 2023 crashes every time i try to open a sub-folder, making the entire program absolutely useless at this time. I've sent bug reports, posted on Adobe community forum, nothing ...
    Bridge 13.0.0.562
    Monterey 12.6.1

    7 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  14. The Operation Could Not Be Completed (13.0.2)

    Bridge 13.0.2 crashes on Mac Silicon (Mac Mini M2 Pro), or when run under Rosetta (Mac Mini M2 Pro). Bridge is unusable. Is this intentional?

    1 vote

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  15. "HRESULT error: The GPU device instance has been suspended" after upgrading to version 13

    Bridge pops up the "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action." error dialog when I select the second image.

    Bridge Version: 13.0.0.562

    Steps to Reproduce:
    - Open Bridge
    - In the Folders tab select a directory
    - select any image
    - select any other image
    -> Error dialog comes up.
    -> Dismiss the dialog and Bridge closes (crashes?)

    Operating System:
    Windows 11 version 22H2
    Most recent patches installed
    KB5018496 installed
    KB5018341 installed
    Acer A515-54 laptop
    Windows Update says all my drivers are up to date.
    I have cleared the Bridge cache.…

    4 votes

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    2 comments  ·  CRASH  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  16. File displayed twice

    I am getting some files displayed twice in the Filmstrip view, which is followed by a crash. clicking on either of the displayed duplicate causes the screen to go funny, then restore.In the screenshot, the PSD is displayed twice.

    1 vote

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  17. Continous crashes on 13.0.2 after previews and exiting photoshop jobs.

    Bridge is bugged as hell. It crashes very often after I change ratings or I come back from photoshop.

    The new panel interface is not only USELESS but introduced lags bejond human acceptability limits. Up to 3 seconds for thumbnail filter and update operation. Microsoft explorer is way faster

    I had already to buy a third party software (photomecanic) for culling photos because your software is too slow while previewing CR3 files.

    Since the last update the duplicate file previews bug is back. I get multiple icons for the same file in the folder.

    The bug report window, wich I…

    2 votes

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  18. BRIDGE 2022 CRASHES WHILE VIEWING FOLDER WITH TIFFS AND EPS FILE FORMATS

    BRIDGE 2022 CRASHES WHILE VIEWING FOLDER WITH TIFFS AND EPS FILE FORMATS

    4 votes

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  19. View in bridge

    13.0.1.583
    Open in bridge only works one time per session

    it seems that even after our 2 hour long meeting of all the bugs and things adobe needs to address they still do not care.

    2 votes

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  20. Silent crash when viewing TIF with text layer

    Bridge goes down without further notice when entering a directory with TIF file(s), that have a text layer in it. I think it is in the program part that generates thumbnails/previews. It is reproducable in two different installations here. I provide a test file with only 'hello world' in Calibri font. - The problem occurs since the last update 27 days ago. - I have Creative suite, so I don't know if there are other products involved in this. It would be fine to have a solution for this.

    3 votes

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    BUG- FIX RELEASED  ·  1 comment  ·  CRASH  ·  Admin →
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