Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Unable to apply edits to metadata sometimes

    Intermittent, unpredictable inability to add or apply edits to metadata fields such as IPTC Core using Adobe Bridge 12.0.2 and preceding 12.0.1.246 release. This is particularly unacceptable when editing metadata of multiple selected images. Worse yet, there is no error message generated! You must check file by file, metadata field by field, to see if the edit was applied. This seems to persist in certain image files but not others.

    When only one file has metadata added or edited metadata, clicking the lower right corner “Apply” icon results in either:
    1. the added or edited metadata disappear from the field…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Text size changes when editing Description

    When I edit text in the metadata panel (set to the biggest setting in preferences), the font is replaced by a slightly smaller one, making me hunt for the correct location to place the cursor. Bridge 12.0.0.234
    Windows 10, I have a 5120x1440 screen while my laptop 4K monitor is closed.
    Behaviour is similar if the User interface scaling is at 100% or Auto.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Hi, I would like to be able to view the length of a video time from within the metadata or anywhere it can be displayed.

    Hi, I would like to be able to view the length of a video time duration from within the metadata or anywhere it can be displayed.

    This can be done in Windows 'File Explorer', DigiKam' and other apps. It would be ideal to view it in Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Metadaten werden nicht aktualisiert

    Bridge 11.1.0.175
    Änderungsdatum der Datei wird nicht aktualisiert.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Unable to edit/save metdata template when custom metadata view.xml present

    Adobe Bridge CC 2021 11.0.0.83
    macOS 11.01 (also macOS 10.14 and 10.15)

    Reporting this as I cannot find any documentation that indicates this should not work.

    If I add a custom Metadata Extension view.xml that contains any of the following three Dublin Core properties I am unable to edit and save a metadata template.

    name="dc:title"
    name="dc:description"
    name="dc:creator"

    if data is already present in any of these when editing the template from the Tools menu an error dialog pops up reporting "The operation could not be completed" for the following actions:

    1. Editing the existing data and coming out of the property…
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Date of Change not correct

    The date of Change in the Metadata panel of Bridge 2021 (Mac OS 10.14.6) is not correct (yesterday, but it was 2 years ago...). The file info shows the correct date (see screenshot). I worked with this folder at this timestamp, but not with all files. So maybe this is the date, where the cache file was created (?).

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. missing cursor

    Since updating Bridge on my Imac, the text cursor has disappeared when editing the metadata panel? I can still enter data but have to guess where the text is going!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  1 comment  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Metadata panel displays incorrect PPI for PNGs

    Bridge version 10.1.0.163
    Mac OS 10.15.6

    Steps to reproduce: Open a PNG file, change the PPI, save and close.
    Expected Result: Metadata window shows the new PPI information.
    Actual Result: Metadata window shows the previous PPI.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Tools / Metadata / complete list I've created not showing so I can not edit or or add metadata to photos from templates

    Tools / Metadata / complete list I've created not showing so I can not edit or or add metadata to photos from templates

    The program acts like there is a finite number of metadata templates you can show, currently it gets to about S on my lists then jumps to A. If your go backwards is still skips Z to S

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Meta data fields don't expand

    Windows for meta data entries do not expand correctly in version 10.1 (July 2020 update). Have lots of data to copy and paste and can't see to type except when clicking the pencil icon. Cursor in the field should expand the area like in older versions. Have to keep clicking the pencil over and over to add or edit data.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. date created

    There is an error in METADATA panel, DATE CREATED line that appears for all my video files rendered in Premiere Pro and After Effects. No matter what codec or container they are rendered to - the date created is set to five days in advance. For example - I have created a file today (2020-07-28), but Bridge is trying to convince me I have rendered it on August 2nd, which will be next Saturday.
    I am a Windows user, and all my other software, including Windows File Properties tab show correct creation date, only the bridge fails to recognize it.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Metadata Placard doesn't display shutter speed

    When your ISO is 50, the shutter speed is partially hidden in the metadata placard (I can see 1/1..., but don't know if this is 1/1000 or 1/1600). When your ISO is 1600, the placard expands to include the longer ISO setting and the shutter speed is revealed. This is on a Window 10 computer, 4k monitor, tried all sorts of settings. Doesn't anyone at Adobe shoot with ISO 50 anymore :>)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Metadata

    When changing a thumbnail file name in bridge, if you then (before clicking out of that image), and try to change the metadata (before "saving" the file name change, eg by clicking another image,, it then loses the metadata change. It never did this before. Please change it back as it is so irritating to make changes to metadata which are not saved...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bridge Metadata- Copyright on all files

    Hi,
    I'm using Bridge Adobe cloude.
    I created a metadata templet and i'm trying to append it on all of the photos at once and i'm having issue with the Copyright Notice.
    i wrote the ©and my name, and when append it on all of the files it shows only my name without the mark of copyright ©.

    i'll be happy to get support

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. XMP in MOV not working randomly and without a identified cause

    Bridge is unable to set/change XMP metadata in a list of MOV files that have the same source: some are writable, some others no, and the errors are very non-speaking. There is no way to know what can be done, or IF something could be done, changed, done better. What EXACTLY, and tecnhically (suppose you are speaking with Phil Harvey of exif-tool) does Bridge need to write and change XMP MOV metadata?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Modified GPS data in Bridge does not save to .jpg file

    Bridge Version 10.0.1.126
    Windows 10 Pro

    How to reproduce:
    Modify GPS position in the Metadata in Bridge. Click another field. Confirm Apply. Check the photo in Faststone Image Viewer by hovering the mouse at the right and then clicking on the Go to Google Maps button to see if it took. The attached lighthouse is on the east side of the island but the coordinates that come up in Faststone Image Viewer are still the original wrong coordinates. Correct coordinates are 46,8.4322N 62,30.0139W.

    Expected result: the applied coordinates would update the JPG file.
    Actual results: Bridge remembers the new coordinates…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. No Metadata are shown in both, Bridge 2019 and 2020

    After updating MacOS to catalina there where no Metadata displayed anymore.

    Any suggestions?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Bridge 2020 displays incorrect metadata

    Bridge shows incorrect metadata for images exported from InDesign.

    In the attached screenshot, metadata for dimensions (in inches) and resolution shown in Bridge is wrong. When opened in Photoshop, they open at the correct size and resolution (350dpi).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base