Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  2. The up loader does not display previews in the thumbnails for raw files for both the Sony RX100MVII and the Sony 7RIV.

    The thumb nails do show fine in Bridge itself. JPEG in the uploader do display previews for both cameras. Please fix this problem

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bridge 10.1.1.166, Today is 1/8/2021, open bridge, Windows 10 with all updates, Wanted tif preview, got no preview

    tifs don't preview in bridge 10.1.1.166
    Today is 1/8/2021,

    Reproduce: open bridge
    OS:Windows 10 with all updates
    Wanted tif preview,
    got no preview

    Any tif will do

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bridge has poor color management

    Bridge 11.0.0.83 shows a magenta hue on every thumbnail. When opening in Camera Raw, the hue remains. The contrast is bad too. Pictures that were adjusted in earlier versions remain ok. Something wrong with the DNG interpretation?

    Mac OS Big Sur 11.0.1 on Mac Mini 2018 3Ghz 6-core Intel i5

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bridge 2021 rotate 90 right does not work

    Unable to rotate thumbnails by 90

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  7. refreshes top

    Window refreshes to the top of the thumbnails, every so often.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  8. Excessive CPU Usage

    How about you fix this problem which has been introduced in 2019 version and is still there in 2020 and 2021? Hammering the CPU for days on end to generate previews for a few thousand RAW files. Preferences set to use GPU, but no GPU resources used.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  10. preview

    I put bridge on my second monitor.
    Press space bar, and the preview is showing on the monitor 1 ..........
    Impossible to find settings to change this.
    Only solution I have found is to change my main display in windows settings .... this is annoying

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  11. Thumbnails are scrambled

    Just updated to Big Sur; using Bridge 10.0.0.124. My thumbnails are scrambled, even when I select them. The image remains intact, and is visible when the thumbnail is selected, but the thumbnail appears and disappears on its own. I get colored lines that change, but no thumbnails. Tried clearing cache without success. See attached screenshot.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  12. Unable to view video previews from Libraries

    I can't preview video files from a library, which seems ridiculous and renders Bridge virtually useless for my use. I've purged and reset everything and it doesn't even look like wanting to show me a preview

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unable to view raw file thumbnails in Bridge 2020

    Cannot view thumbnail my raw files including dng files in Adobe bridge 10.1.1.166.

    l will need to resolve this issue before I subscribe.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bridge display JPG images with black overlay on content preview / thumbnails

    Since I've updated to the latest version of Adobe Bridge and Photoshop, all JPG images are being displayed with a very strong black overlay. Images in preview mode and thumbnails in Bridge are pretty useless as we can't see the image due to the black overlay. All JPG opened in other preview software and / or Adobe app like illustrator display the images correctly that is to say without black overlay. What is wrong with Bridge and Photoshop ?

    using latest version of Creative Cloud apps and windows 10 64 bit plus an ASUS ZenBook pro

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bridge display JPG images with black overlay on content preview / thumbnails

    Since I've updated to the latest version of Adobe Bridge and Photoshop, all JPG images are being displayed with a very strong black overlay. Images in preview mode and thumbnails in Bridge are pretty useless as we can't see the image due to the black overlay. All JPG opened in other preview software and / or Adobe app like illustrator display the images correctly that is to say without black overlay. What is wrong with Bridge and Photoshop ?

    using latest version of Creative Cloud apps and windows 10 64 bit plus an ASUS ZenBook pro

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  16. png import

    I always imported pngs into bridge to make contact sheets. Now I get a message that it does not accept pngs? WHAT????? WHY????

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  17. Colormanagement not working in Bridge

    When viewing a file as thumbnail in Bridge no colors outside the sRGB gamut are shown as they are, and that my screen can perfectly show.
    The example is a tiff in the AdobeRGB colorspace with red 220 as the fill color. The gradient runs from red 0 to red 255, but the values above the level 220 are not shown inside Bride. They are visible inside Photoshop, or any other program I use. Computer Apple MacPro, screen Eizo CG277.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  18. Color management broken in new Bridge (Bridge 2020, Nov 2019)?

    I have just updated my Bridge and Photoshop to their latest versions (November 2019, see detailed version info below).

    **** See also update below (Bridge may now use PNGs for thumbnail/preview files in the cache for certain layered PSD files!)

    It seems that there are some problems with color management in the new Bridge.
    The previous version which I have used until yesterday worked OK. Nothing changed in my system except new Adobe apps today. !!Except: Updated my graphics driver just before Adobe apps (see version info below).

    I use Bridge/Photoshop for photography. In Bridge the previews and thumbnails Bridge…

    16 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    7 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  19. Adobe Bridge 2020 is UNUSABLE MESS. 100% previews (spacebar) unusable

    To the manager of this project. Please make everyone a favour and resign. Let someone else take over this project. Scratch last 2 years of coding and build on last stable working version from 2018.
    I have made a mistake of installing Bridge 2020 after 2019 fiasco. I thought that maybe maybe after another year this version would be usable.
    I could not believe my eyes - It is actually even worse!
    100% preview is not working - changin photos (cursor) - back and forth - sometimes 100% preview is shows, sometimes some soft version in lower resolution. This applies…

    11 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Light table does not keep in memory the thumbinails' size

    When I set a zoom level in Light table module (i.e. number of thumbinails per row), then switch to Essentials module, then (after no or any operation in this module) switch back to Light table, the thumbinails' size is not that set before, but seems to reflect the one in Essentials mode.
    This is a lack of "memory" which seems to exist only for Light table, quite annoying.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base