126 results found

1. Thumbnail does not show color rating - just white box on only some images

   Images that have color ratings in LRc show as a white box in Bridge 15.

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2. No tiff thumbnails Bridge 14.1.2.300 / Mac M1 / Sequoia 15.0.1

   I've tried every solution posted in Adobe Forums, but none of them have worked. Bridge 14.1.2.300 will not generate/show thumbnails or previews of Tiff files

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3. The file sorting is always changed automatically to "sort by File name"

   The file sorting is always changed automatically to "sort by name" I have to reorder it every time I open it. Why doesn't it remember the old setting like Finder? Or why isn't there a permanent setting option?

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4. No thumbnail or preview for HEIC if filename has "special" characters (non-ASCII?!)

   Bridge version: 15.0.0.397
   OS: Windows 10 (version 10.0.19045.5011)
   System language: US English

   Steps:
   1. Navigate to a folder with HEIC images displaying thumbnails correctly.
   2. Rename a file to contain a "special" character, any of the following will break it:
   * ？(fullwidth Question Mark, U+FF1F)
   * ü (u-umlaut, U+00FC)
   * ５ (fullwidth digit five, U+FF15)
   * 中 (Chinese, U+4E2D)
   * な (Japanese, U+306A)
   * к (Cyrillic, U+043A)
   3. Right click on the thumbnail and choose Purge Cache for Selection.

   Expected: Thumbnail will be regenerated, previews will display image.

   Actual result: Generic placeholder image appears for thumbnail and preview (attached).

   Workaround: Rename file to remove special characters, purge cache to get clean images, undo to change filename back to original.

   Bridge version: 15.0.0.397
   OS: Windows 10 (version 10.0.19045.5011)
   System language: US English

   Steps:
   1. Navigate to a folder with HEIC images displaying thumbnails correctly.
   2. Rename a file to contain a "special" character, any of the following will break it:
   * ？(fullwidth Question Mark, U+FF1F)
   * ü (u-umlaut, U+00FC)
   * ５ (fullwidth digit five, U+FF15)
   * 中 (Chinese, U+4E2D)
   * な (Japanese, U+306A)
   * к (Cyrillic, U+043A)
   3. Right click on the thumbnail and choose Purge Cache for Selection.

   Expected: Thumbnail will be regenerated, previews will display image.

   Actual result: Generic placeholder image appears for thumbnail and preview (attached).

   Workaround:… more

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5. Generate Monitor-Size Previews: Wrong size generated

   Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

   The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

   On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

   C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...

   Then, when checking "Generate Monitor-Size Previews", I see preview files with a width of 2560 pixels for new files, which may be the expected width (but see note below *).

   However, with "Generate Monitor-Size Previews" still checked, I exit Bridge, then starts Bridge again, then I double check that "Generate Monitor-Size Previews" is still set in Preferences (which it is). I then let Bridge generate new previews.

   => Now I notice that even if "Generate Monitor-Size Previews" is checked, Bridge reverts back to generating previews with a width of 2048 pixels!

   => It turns out that in order to get Bridge to generate the "correct" preview size (2560 pixels in my case), I must, each time I start Bridge, go into Preferences and then turn "Generate Monitor-Size Previews" off and then on again to get the correct preview size for new images. The preference setting only takes effect while Bridge keeps running.

   This is maybe a minor bug (the previews gets a little blurry though), but one may wonder if this "ignoring" of preference settings may also happen for other settings?

   *) Note:
   I note that for 3:2 images the preview files are 2560 x 1707 pixels in size when "Generate Monitor-Size Previews" is working. This means that the preview files have a height that is larger than the height of my 16:9 monitor (2560 x 1440 pixels). I guess that when checking "Generate Monitor-Size Previews" the 3:2 preview files on my system really should have been something like 2160 x 1440 pixels?

   Before running the tests described above, I did the following:

   1) Deleted the Bridge cache (Bridge then automatically builds a new empty cache when started).
   2) Cleared Bridge preferences (Ctrl+Alt+Shift on startup)
   3) Uninstall Bridge
   4) Install the latest version of Bridge (14.0.4.222)

   ---

   System details:

   Adobe Bridge Version: 14.0.4.222

   Windows: Windows 11 Pro 64-bit
   Version: 23H2 (Version 10.0.22631.3447)
   OS build: 22631.3447

   NVIDIA GeForce RTX 2060
   NVIDIA Studio Driver, version: 552.22 Release date: 04/16/2024

   CPU: AMD Ryzen 9 5950X
   RAM: 64 GB

   Monitor: Eizo CG2730 - 2560x1440 - Wide Gamut - Xrite i1 Display

   Bridge will usually generate previews with the wrong size when "Generate Monitor-Size Previews" has been enabled (checked). I would guess that this bug has been present for a while.

   The setting can be found here: Preferences -> Advanced -> Generate Monitor-Size Previews

   On my system (see below), I have a monitor with a resolution of 2560 x 1440 pixels. When "Generate Monitor-Size Previews" is not checked, Bridge generates preview files with a pixel width of 2048 pixels in this cache folder (2048 seems to be the default size):

   C:\Users\xxxx\AppData\Roaming\Adobe\Bridge\Cache\v36\1024...

   Then, when checking "Generate Monitor-Size Previews", I see preview files with… more

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6. Videos (MP4) made with DJI Pocket 3 are not recognized and thumbnailed in Adobe Bridge

   Videos (MP4, 3K, 1:1 format, but also 4k 16:9 format) made with DJI Pocket 3 are not recognized and thumbnailed.

   Instead only the standard app icon appears.

   All other MP4 by other cameras are recognized and thumbnailed

   Please add support for Pocket 3

   Bridge 14.0.2.191, Windows 11

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7. After updating Bridge, thumbnails now look very low resolution

   I updated Bridge today to version 14.0.2.191 and now the thumbnails look blurry. I was using the previous version of Bridge today, prior to the update, and there were no problems.

   I attempted to change the Thumbnail preview settings to high quality, but it has made no difference. However, when I use the thumbnail zoom slider, and the thumbnails are enlarged to a much bigger size, then they become high quality.

   I am thinking this is a glitch/bug. I'd appreciate some feedback, because I'm not happy with the new and "improved" substandard thumbnails.

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8. Waiting for Initial thumbnail creation 2000 photos takes more than an hour....

   After initial upload to computer it takes Bridge more than an hour to create all initial thumbnails; while doing so bridge pretty much hangs while processor is used for only 5%

   This in unworkable; especially when you have a deadline to quick hand-in an early selection of that day's photo's for immediate publication.

   Using latest Windows 11 Pro system on fast hardware.
   Bridge working folder plus thumbnail cache configured on separate fast SSD NMVe drives (to no avail).

   Bridge software rendering on or off makes no difference.
   Different preview option does not make a difference either (like embedded vs. standard, etc.)

   Please fix this being able to use more processor power and/or use Nvidia GPU graphic card(s)

   After initial upload to computer it takes Bridge more than an hour to create all initial thumbnails; while doing so bridge pretty much hangs while processor is used for only 5%

   This in unworkable; especially when you have a deadline to quick hand-in an early selection of that day's photo's for immediate publication.

   Using latest Windows 11 Pro system on fast hardware.
   Bridge working folder plus thumbnail cache configured on separate fast SSD NMVe drives (to no avail).

   Bridge software rendering on or off makes no difference.
   Different preview option does not make a difference either (like embedded vs. standard,… more

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9. Previews of Jpegs exported from iPhoto are not loading.

   JPEGS exported from iPhoto are not loading in Bridge. Some load but most just hang either with the white jpeg icon or with a black border around it. See attachment for reference. If I click and select the photo, then move off of it, it will load the preview. Have never had this issue with other files or jpegs but just started exporting from iPhoto workflow and running into this issue.

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10. Directional keys and selection jumpy

    When using keyboard directional keys to navigate thumbnails, selecting thumbnails either using the mouse and keyboard combined or keyboard alone, the selection jumps around about 90% of the time. I use Bridge to help sort photos into folders and I cannot count on my selections.

    Additionally and maybe related, moving thumbnails to folders sometimes fails. I have to drag them over multiple times before they finally go into the folder.

    Using current & updated version of Bridge on iMac and MacBook Pro, both laptop and desktop do the same thing.

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11. Sort order reverts to default every time Bridge is opened (version 13.0.4.755)

    Every time I close and re-open Bridge, the sort order will now change back to the default. This never happened in precious versions. Bridge would always remember my sort order preference. My usual setting is to have the sort order by Date Modified, Ascending Order switched off, but Bridge now always reverts back to Date Modified with Ascending Order on after every restart.

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12. Thumbnails in Content panel skip back to top after deleting file

    Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

    14 votes

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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

13. Bridge thumbnail quality is behaving in a way that cannot be normal.

    Version 13.0.3.693

    Windows 11 Pro 22H2

    Explanation on what is wrong:

    No matter what I do, Bridge seems to generate lower quality thumbnails when it processes them. When bridge has a chance to cache a thumbnail, it will always cache an extremely low quality grainy thumbnail that is nearly unreadable. When I prevent it from caching them, they can look ok for a little bit, but inevitably (when I click on them or when it decides to generate thumnbails for a folder), it will cache and extremely bad looking thumbnail.

    I am attaching 2 example files, one of them is the thumbnail before it processes it, and the worse looking grainy one is after the file has been clicked on. This just cannot be how bridge is intended to process thumbnails, they look incredibly bad.

    Note: This is also happening in the preview window if it is set to certain settings and reduced to a lower viewport size.

    How I can reproduce it:

    I use the zoom hotkey on the folder window a few times and it will reload all of the thumbnails into a much more viewable thumbnail, after I click on one it reduces the quality significantly and I need to zoom again to reproduce.

    Version 13.0.3.693

    Windows 11 Pro 22H2

    Explanation on what is wrong:

    No matter what I do, Bridge seems to generate lower quality thumbnails when it processes them. When bridge has a chance to cache a thumbnail, it will always cache an extremely low quality grainy thumbnail that is nearly unreadable. When I prevent it from caching them, they can look ok for a little bit, but inevitably (when I click on them or when it decides to generate thumnbails for a folder), it will cache and extremely bad looking thumbnail.

    I am attaching 2 example files, one of them is… more

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14. Could not open .jpgs no preview__ marker segment length is too short

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15. Bridge does not generate thumbnails for all .JP2 files

    Bridge does not generate thumbnails for all .JP2 files. On these files, it also omits the dimension and color profile information. Files test compliant to the spec and generate thumbnails in other applications. Photoshop has the same issue when viewing thumbnails of the image, but on re-saving the JP2 file, thumbnails generate successfully.

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16. eingeblendete Metadaten bleiben immer hängen und sichtbar, sogar in anderen Programmen

    Bei der Miniaturansicht von Bridge werden nach einer gewissen Zeit immer die Bilddaten eingeblendet und sie „brennen“ sich ein. Diese Bilddaten bleiben auch in anderen Programmen sichtbar, z.B. Word u.a. Erst bei schließen von Bridge und neuem Öffnen, sind die Bilddaten-Felder wieder weg. Bereits schon vor einiger Zeit gemeldet.

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    2 votes

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17. Adobe Bridge 2023 Favorite Aliases

    In previous versions of Bridge I could add an alias to the Favorites Panel and the thumbnails would be displayed for the folder linked to that alias. Now, clicking any of my aliases in the Favorites panel does nothing!!!

    OS: macOS Monterey 12.6

    4 votes

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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

18. 在使用Br导出相机照片时，导出预览画面显示的缩略图异常

    这个问题出现在某一次Br更新之后，具体是哪个版本开始的目前已经不知道了

    自从这个版本之后，现在每次使用Br导出相机照片都会发现这个现象，但最后导出结果的照片是没有问题的，不知道是什么地方出了问题

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19. DUPLICATES IN CONTENT PANEL

    how is this possible in 2023? Even windows file explorer handles better icons.

    DUPLICATES EVERYWHERE

    Comeon I have to work with this and I am not a betatester

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    2 votes

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20. Mouse-Over file information windows stays on window after moving mouse away

    Mouse-Over file information windows stays on window after moving mouse away:

    When you move the mouse cursor over a image thumbnail in Bridge, a information windows pops up, in some cases they WILL stay even if the mouse has been moved away.

    Once they stay, they will also stay on top if you navigate around in bridge, even if you change the window to another application, the window stays on top, which is not only annoying, but seriously hindering work.

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    5 votes

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