Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
98 results found
-
Bug calling Image Processor from Bridge
When using the Image Processor from Bridge using
Tools>Photoshop>Image Processor
If any selected filename contains an apostrophe then Photoshop is brought to the foreground but the Image Processor dialogue box never appears.
There is no error message in Bridge or Photoshop.
System Windows 10 64; Bridge 14.1.0257, Photoshop 25.7.0.4 votes -
Bridge Slideshow captions show filename only
I'm using Bridge 14.1.0 on a Mac running Sonoma 14.4.1. I would like to display the Description metadata field in Slideshow captions. In Settings > Thumbnails I have specified "Show: Description" and I can see the Descriptions just fine in the Bridge window when I select "View > As Thumbnails". However when I play a Slideshow by going to "View > Slideshow Options..." and choosing "Caption: Full", I see only the filename, with blank space below it. In fact I am unable to display any other metadata at all.
1 vote -
Bridge crashes on startup, v14.0.0.102
Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".
I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".
There's nothing about that error message online.
https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html
12 votesHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
JPGs and PNGs (on probably other formats) opening in MacOS Preview instead in Photoshop as set in preferences
After updating Bridge to the newest version (14.1.0) images are now being opened in the default system app instead of Adobe Photoshop as set in Preferences > File type associations
1 vote -
Bridge 14.0.3.200 is slow/laggy on OSX
We have been running Bridge for a number of years at our photo studio. Over the past few months, Bridge has been running excessively slow. Tasks like sorting through thumbnails in Essentials view are laggy. Moving from one thumbnail to the next has a delay associated with it. We are running top-of-the-line Mac Studio workstations. We're not sure why the performance of Bridge has suffered recently, but we strongly urge Adobe to kindly look into this matter.
3 votesHi,
We have made performance optimizations in the latest release, please try installing Bridge Release # 14.0.4 and confirm if that fixes the issue for you.
Regards,
Bridge Team
-
invalid surface image
Bridge on startup and randomly displays Error "Invalid Surface Image" as shown in screenshot??????
2 votesHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
spacebar preview
When you press spacebar to preview images close up, and scroll through them, then press spacebar again to exit - it has highlighted both the original photo and the photo you ended on. Effectively taking you back to where you started, not where you left off.
49 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Mousewheel scrolling too slow
Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.
5 votesHi,
The issue has been fixed in the latest bridge release #14.0.1 along with few other critical bug fixes. Complete list of fixed issues is available at https://helpx.adobe.com/bridge/kb/fixed-issues.html.
Please try the build and confirm if the fix holds good at your end.
Regards,
Bridge Team
-
Navigation issues in Bridge 2023
There are some things that don't work in version 2023 anymore and that I miss already after one day of use:
- No thumbnail zoom with ctrl + mouse wheel.
- No backward function with backspace or back key on the mouse (!!)
- no more delay for showing quick info metadata
- no new window with Ctrl + N - instead tabs with Ctrl+Shift+T - let's see if this is better...?33 votesHi,
Many of the issues reported in the thread are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Bridge 2023 Folder Navigation Jumps to the Top When Photo is Added
I use Bridge to edit batches of photos, dragging the selected photos into my "selects" folder within the project folder. With the 2023 update, every time I drag a photo into the selects folder, the folder panel jumps to the top of the folder list, and I have to grab the scroll bar and scroll back down to my selects folder to add the next photo. This is seriously slowing down my workflow.
28 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Sorting by dimensions broken
Sorting by dimensions is broken. I have a number of images that are greater than 4000x4000 px and they are placed at the end of the list of files when I have them sorted from largest to smallest dimensions. They are placed at the end directly behind ones that are 1080x1080 px.
In the screenshots attached, you can see the file beginning "896..." is 1080x1080. The following photo beginning with "739..." is 4309x4341. The rest of the images to the right are just as large however they are placed at the end where it should be the smallest images. I…
1 voteHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
flip, rotate, mirror are not correctly exported consistently - export feature is not trustworthy
RAW to which one of the following operations has been applied : rotation, horizontal mirroring, vertical mirroring, vertical flip, horizontal flip, will NOT reflect that operation smoothly, continuously, reliably if the Bridge "export" function is used. To be sure that the export happens, you must directly use the INTERNAL export to camera raw.
It would be helpful if all export/conversion/saving functions were consistent and consistently working.
Currently, I cannot trust Bridge's "export" function.Bridge 14.0.1.137
Issue is still present.
1 voteHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw!!!
Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw (Ctrl+R not working, and there's also no CameraRaw in the menus)!!!
It (CameraRaw, Ctrl+R, ...) is not working on Canon CR2 and CR3 files, also not working on simple JPG files too!
The very same is working in "normal" Bridge (v13.0.4.755).2 votesHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
-
Bridge 2024, new incident window misplacement
Dear Adobe, if it ain't broke, don't fix it. It's clear the developers of Bridge don't actually use the program.
So, thank you so much for finally fixing the ability to have multiple windows open... WHY, oh God why, would you make it so the new window is placed slightly down and to the right? So, now you've added a new step to my process of having to move it up and to the left. Please stop making my life harder.
You should really try to get the beta version into professionals' hands before you release a new version. BC…
1 vote -
Keyword import not working
When I clear and import my new keywords list, only a small portion of it imports. Missing about 98% of my keywords. Using Bridge 13.0.3.693 on Mac OS 12.6.3 Monterey.
1 vote -
Files selected after a "Find" do not remain selected after closing "Find."
I often use "Find" to bring up a set of files, and then select certain of those files with the intention to do an action on them. But when I close the Find feature, the files DO NOT remain selected, which removes the functionality of the Find feature. This has always worked in previous versions of Bridge. Please restore it to Bridge 2023.
1 vote -
Backward and Forward Mouse Button Navigation in Bridge 2023
Lost the ability to "go back" and "go forward" through folders using the mouse buttons. Pressing the scroll wheel to the left or right does nothing now.
15 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Thumbnails in Content panel skip back to top after deleting file
Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.
14 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Sort order has changed
Sort order has changed on Bridge 13.0 (Windows 11).
Previously, the character "_" was in front of numbers in alphabetical sorting. Since Bridge version 13.0, the underline appears after the numbers. How can I reset this correctly?11 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Slideshow Selects Two Images
After the latest release, when you exit a slideshow, the first and last images you viewed are selected. Only the last one should be selected.
9 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
