Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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Thank you for your time, we really appreciate your feedback.
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New Adobe Bridge 2019 freezes
Working in the new Adobe Bridge 2019 today. After working a while, the screen freezes - I can move cursor, etc. however cannot open a file, make a selection, quite Bridge, etc. Only option is to Force Quite Bridge on Mac (current OS) and open again. Open the apps, make a selection and then freezes again. Done this multiple times with same affect. Can no longer continue my work. Was working OK when first installed, however no longer.
P.S. THIS IS A BUG REPORT - NOT AN IDEA AS POSTING BUTTOM IMPLIES. CLICK ON "REPORT BUGS" ON RIGH SIDE AND…30 votes -
thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows after a click on any thumb
Bridge CC 2019 - thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows an image after a click on any thumb.
23 votes -
Bridge CC 2019 open all files by default with AfterEffects
Since I have updated Bridge this morning, it's opening all my files (ai, eps, pdf, jpg, etc) by default with After Effects even the asigned rule "Open with" it's right. Nonsense.
21 votesPlease install the latest update of Adobe After Effects and Adobe Bridge to resolve this issue
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Color management broken in new Bridge (Bridge 2020, Nov 2019)?
I have just updated my Bridge and Photoshop to their latest versions (November 2019, see detailed version info below).
**** See also update below (Bridge may now use PNGs for thumbnail/preview files in the cache for certain layered PSD files!)
It seems that there are some problems with color management in the new Bridge.
The previous version which I have used until yesterday worked OK. Nothing changed in my system except new Adobe apps today. !!Except: Updated my graphics driver just before Adobe apps (see version info below).I use Bridge/Photoshop for photography. In Bridge the previews and thumbnails Bridge…
16 votesThis is fixed in today’s release. Please install 10.0.1 of Bridge.
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Color synchronisation don't work in 2019
After updating to Bridge 2019 color sync is no more working. It causes that the soft proof in other applications like InDesign is no more possible.
(WHY ARE THE CATEGORIES ABOVE ALL WRITTEN TALL?)
16 votes -
adobe bridge 2019 labels not working after using reject
after latest Camera Raw update whenever I use reject label for any files, I am unable to apply any other labels until I reset the preferences. I am using MacOSX Mojave and Bridge CC(2019) with the latest update. I just don't get it why this happen after Camera RAW/Photoshop update.
8 votes -
Bridge for Mac OSX High Sierra. On Version 9.1.0.338 : Loses Focus on delete
Loses Focus on each photo deleted, returning to the top of the thumbnails :(
7 votesPlease install the latest version and check if this is working for you. Thanks.
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image selection flow
When I am scrolling through the thumbnails, I will typically delete images I no longer want. The next image in order would then be highlighted and show full size. After the most recent update, after I delete the image, the selection reverts back to the end of the file, and I need to start the scrolling process from the beginning again. Can I get it to work as it did previously ?
7 votes -
Bridge 2019 get stuck after file move
Just updated to Bridge 2019 a day ago and ever since if I want to move a file to another folder through drag and drop, Bridge freezes, nothing works afterwards but the menu bar, quit Bridge is not selectable though so only force quit makes the difference.
Mac OS Mojave, 13'MBP Retina Mid 2014, i5 2.6.7 votes -
BUG! Error displaying RAW files after updating to Mac OS Catalina. Red stripes on display.
Error displaying RAW files after updating to Mac OS Catalina. Red stripes on display.
Please fix this problem, it is impossible to work!Thank!
5 votesPlease try with latest Bridge 10.0 and confirm if that solves the issue.
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Fullscreen Preview Desaturated
I'm using Adobe Bridge 2020 (0n macOS Mojave).
The displayed thumbnails are correct. But as soon as I open the fullscreen preview the colors are desaturated and dull.
With this bug, showing the wrong colors, the software is absolutely unusable!!!
4 votes -
every file launches after effects
Since the last update, every file i double click launches after effects for import !
This concerns adobe extensions (psd, ai, ...) and other extensions (pdf, ppt, doc, docx, ...).
Such a pain to see every new update only generates new bugs and no usefull features...4 votes -
Can't type numbers while batch renaming
(on Windows) Selecting few files -> Tools -> Batch rename
In New Filenames section can't write any numbers - they change the star rating and label of the selected files below the window.
In the old Bridge this was working fine, and I would like to avoid having to press Ctrl while normally changing the rating/label.
ALSO: While batch renaming in the Preview section at the bottom, no special characters are displaying (including the allowed ones, like for example &)
4 votes -
Constantly checks web
Every time I launch Bridge (and, it seems, other Adobe CC apps) I get a smallish white dialog box with no information other than a circular blue progress indicator. My guess is that it is checking that it is a registered app.
I was under the impression that it only checked once every couple of months, but this happens with every launch.
In addition my Internet was down the other day and I was unable to launch Adobe apps as a result. This means that I must always be connected to the web to use my Adobe CC apps. This…3 votesHi, this issue was fixed in the last release. Please let us know if this was resolved for you. Thanks.
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Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!
Hanging in "still" suddenly for many many time. No response! Need to force quit and restart!
3 votes -
Can't use Bridge and copy/move files at the same time
I am transferring files off of my computer to a hard drive, and Bridge will not let me use the program while the files are copying/moving. While the copy progress screen is up I can't click on any folders or even scroll. This is a huge bug for me!
3 votes -
White message box when starting Bridge
After updating to Bridge 2019 the white message box started appearing when launching Bridge (attached screenshot). It appears for several seconds and I have to wait eveytime for it to go. If I close the message Bridge closes entirely.
2 votesWe released a fix for this. Please let us know if this resolved for you. Thanks.
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Bridge CC 2019 The Batch-process does not work with Photoshop CC 2018
From Bridge CC 2019 the batch (running actions) does not work with Photoshop CC 2018. Nothing happening.
2 votesPlease use CC 2019 version of both Adobe Photoshop and Adobe Bridge
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Bridge freezes when moving files from a folder to another
When moving an amount of selected pictures from a folder to another, Bridge moves files then it freezes and I am not allowed to do anything else with the software rather then force it to close. When re-open the software, everything is in the right position. It happens any time I move a wide selection of pictures, never happened before.
Thank you so much for you kind attention.
Matteo2 votes -
moving files
each time I select a bunch of raw files and move them to another folder the bridge is frozen and I have to force quit and restart it in order to move another set of files into another folder.
2 votes
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