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When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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Thank you for your time, we really appreciate your feedback.
98 results found
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Bridge Slideshow captions show filename only
I'm using Bridge 14.1.0 on a Mac running Sonoma 14.4.1. I would like to display the Description metadata field in Slideshow captions. In Settings > Thumbnails I have specified "Show: Description" and I can see the Descriptions just fine in the Bridge window when I select "View > As Thumbnails". However when I play a Slideshow by going to "View > Slideshow Options..." and choosing "Caption: Full", I see only the filename, with blank space below it. In fact I am unable to display any other metadata at all.
1 vote -
Bug calling Image Processor from Bridge
When using the Image Processor from Bridge using
Tools>Photoshop>Image Processor
If any selected filename contains an apostrophe then Photoshop is brought to the foreground but the Image Processor dialogue box never appears.
There is no error message in Bridge or Photoshop.
System Windows 10 64; Bridge 14.1.0257, Photoshop 25.7.0.4 votes -
JPGs and PNGs (on probably other formats) opening in MacOS Preview instead in Photoshop as set in preferences
After updating Bridge to the newest version (14.1.0) images are now being opened in the default system app instead of Adobe Photoshop as set in Preferences > File type associations
1 vote -
Bridge 14.0.3.200 is slow/laggy on OSX
We have been running Bridge for a number of years at our photo studio. Over the past few months, Bridge has been running excessively slow. Tasks like sorting through thumbnails in Essentials view are laggy. Moving from one thumbnail to the next has a delay associated with it. We are running top-of-the-line Mac Studio workstations. We're not sure why the performance of Bridge has suffered recently, but we strongly urge Adobe to kindly look into this matter.
3 votesHi,
We have made performance optimizations in the latest release, please try installing Bridge Release # 14.0.4 and confirm if that fixes the issue for you.
Regards,
Bridge Team
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invalid surface image
Bridge on startup and randomly displays Error "Invalid Surface Image" as shown in screenshot??????
2 votesHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
flip, rotate, mirror are not correctly exported consistently - export feature is not trustworthy
RAW to which one of the following operations has been applied : rotation, horizontal mirroring, vertical mirroring, vertical flip, horizontal flip, will NOT reflect that operation smoothly, continuously, reliably if the Bridge "export" function is used. To be sure that the export happens, you must directly use the INTERNAL export to camera raw.
It would be helpful if all export/conversion/saving functions were consistent and consistently working.
Currently, I cannot trust Bridge's "export" function.Bridge 14.0.1.137
Issue is still present.
1 voteHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
Bridge crashes on startup, v14.0.0.102
Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".
I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".
There's nothing about that error message online.
https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html
12 votesHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
Bridge 2024, new incident window misplacement
Dear Adobe, if it ain't broke, don't fix it. It's clear the developers of Bridge don't actually use the program.
So, thank you so much for finally fixing the ability to have multiple windows open... WHY, oh God why, would you make it so the new window is placed slightly down and to the right? So, now you've added a new step to my process of having to move it up and to the left. Please stop making my life harder.
You should really try to get the beta version into professionals' hands before you release a new version. BC…
1 vote -
Sorting by dimensions broken
Sorting by dimensions is broken. I have a number of images that are greater than 4000x4000 px and they are placed at the end of the list of files when I have them sorted from largest to smallest dimensions. They are placed at the end directly behind ones that are 1080x1080 px.
In the screenshots attached, you can see the file beginning "896..." is 1080x1080. The following photo beginning with "739..." is 4309x4341. The rest of the images to the right are just as large however they are placed at the end where it should be the smallest images. I…
1 voteHello,
The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.
For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html
Regards,
Bridge Team -
Mousewheel scrolling too slow
Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.
5 votesHi,
The issue has been fixed in the latest bridge release #14.0.1 along with few other critical bug fixes. Complete list of fixed issues is available at https://helpx.adobe.com/bridge/kb/fixed-issues.html.
Please try the build and confirm if the fix holds good at your end.
Regards,
Bridge Team
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Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw!!!
Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw (Ctrl+R not working, and there's also no CameraRaw in the menus)!!!
It (CameraRaw, Ctrl+R, ...) is not working on Canon CR2 and CR3 files, also not working on simple JPG files too!
The very same is working in "normal" Bridge (v13.0.4.755).2 votesHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
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Picture since latestest update not visible, Camera Raw not active in Bridge
Picture since latestest update not visible, Camera Raw not active in Bridge
1 voteHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
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Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu
after Update on 11.08.2023, Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu or any other relevant menu. The functionality to directly open RAW files in Camera RAW is missing. I am using BRIDGE Beta version. Thumbnails for SONY .ARW RAW files are not displayed in Adobe Bridge, causing difficulties in identifying and previewing these files within the application.
1 voteHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
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Keyword import not working
When I clear and import my new keywords list, only a small portion of it imports. Missing about 98% of my keywords. Using Bridge 13.0.3.693 on Mac OS 12.6.3 Monterey.
1 vote -
Files selected after a "Find" do not remain selected after closing "Find."
I often use "Find" to bring up a set of files, and then select certain of those files with the intention to do an action on them. But when I close the Find feature, the files DO NOT remain selected, which removes the functionality of the Find feature. This has always worked in previous versions of Bridge. Please restore it to Bridge 2023.
1 vote -
Manual sorting in bridge 2023 (version: 13.0.0.562)
Manual sorting: in bridge, if I drag a group of files to another place, the original order is reversed. So for example if I drag files: 1.jpg, 2.jpg, 4.jpg 5.jpg to another position, the order of these 4 files will change to 5.jpg, 4.jpg, 2.jpg, 1.jpg. I didn't have any problems with Bridge 2022.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Camera Raw to Photoshop Save not working (single and multiple images)
I updated Photoshop yesterday to the 2023 version. The new version of Camera Raw is great; I love the new ways to mask the subject, sky, background, etc. But when I try to open as a smart object in Photoshop (Shift-click), nothing happens. The image does not open in Photoshop 2023. I don't get an error message, but nothing happens. I have to close Photoshop 2023 and open Photoshop 2021 to save the image. This happens when I try to save both individual images and multiple images. What, if anything, am I doing wrong? Is this a glitch in Photoshop,…
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Exiting Full Screen can't select or see cursor
When exiting full screen mode, can't see the cursor or select anything in bridge. Need to quit and restart to correct the problem
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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2 votes
Hi,
Many of the reported issues are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes your issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Get Files from Camera now fails ....
Nov 18, 2022 PS 24.0.1 Update installs new Bridge scripts. Now the Bridge Get files does not launch the photodownloader. And as before, the AUTOPLAY Download to Bridge 2023 still produces the Application not found error.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
