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Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
86 results found
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Bridge 2024, new incident window misplacement
Dear Adobe, if it ain't broke, don't fix it. It's clear the developers of Bridge don't actually use the program.
So, thank you so much for finally fixing the ability to have multiple windows open... WHY, oh God why, would you make it so the new window is placed slightly down and to the right? So, now you've added a new step to my process of having to move it up and to the left. Please stop making my life harder.
You should really try to get the beta version into professionals' hands before you release a new version. BC…
1 vote -
Mousewheel scrolling too slow
Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.
5 votesHi,
The issue has been fixed in the latest bridge release #14.0.1 along with few other critical bug fixes. Complete list of fixed issues is available at https://helpx.adobe.com/bridge/kb/fixed-issues.html.
Please try the build and confirm if the fix holds good at your end.
Regards,
Bridge Team
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Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw!!!
Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw (Ctrl+R not working, and there's also no CameraRaw in the menus)!!!
It (CameraRaw, Ctrl+R, ...) is not working on Canon CR2 and CR3 files, also not working on simple JPG files too!
The very same is working in "normal" Bridge (v13.0.4.755).2 votesHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
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Picture since latestest update not visible, Camera Raw not active in Bridge
Picture since latestest update not visible, Camera Raw not active in Bridge
1 voteHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
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Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu
after Update on 11.08.2023, Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu or any other relevant menu. The functionality to directly open RAW files in Camera RAW is missing. I am using BRIDGE Beta version. Thumbnails for SONY .ARW RAW files are not displayed in Adobe Bridge, causing difficulties in identifying and previewing these files within the application.
1 voteHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
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Manual sorting in bridge 2023 (version: 13.0.0.562)
Manual sorting: in bridge, if I drag a group of files to another place, the original order is reversed. So for example if I drag files: 1.jpg, 2.jpg, 4.jpg 5.jpg to another position, the order of these 4 files will change to 5.jpg, 4.jpg, 2.jpg, 1.jpg. I didn't have any problems with Bridge 2022.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Camera Raw to Photoshop Save not working (single and multiple images)
I updated Photoshop yesterday to the 2023 version. The new version of Camera Raw is great; I love the new ways to mask the subject, sky, background, etc. But when I try to open as a smart object in Photoshop (Shift-click), nothing happens. The image does not open in Photoshop 2023. I don't get an error message, but nothing happens. I have to close Photoshop 2023 and open Photoshop 2021 to save the image. This happens when I try to save both individual images and multiple images. What, if anything, am I doing wrong? Is this a glitch in Photoshop,…
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Exiting Full Screen can't select or see cursor
When exiting full screen mode, can't see the cursor or select anything in bridge. Need to quit and restart to correct the problem
3 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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2 votes
Hi,
Many of the reported issues are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes your issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Get Files from Camera now fails ....
Nov 18, 2022 PS 24.0.1 Update installs new Bridge scripts. Now the Bridge Get files does not launch the photodownloader. And as before, the AUTOPLAY Download to Bridge 2023 still produces the Application not found error.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Image selection trap
Additionally to my earlier issue here another related one, this is really annoying.
Due to the continued selection of the starting file while switching files (arrow keys) in fullscreen mode, the first (on entering fullscreen mode) and last (after ending fullscreen mode) images stay selected. My intention now is to just switch further between next images, but I find myself in a trap betweeen the 2 aforementioned images.As I wrote:
I always have to deselect the first image, when I just want to do something with the last.
This renders the "switch through files" process unusable.
Please revert behaviour…2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Metadata not available for batch rename
I am unable to use Metadata entries for batch rename using Bridge v13.0.
Additionally it seems to be not possible to save templates containing a condition with metadata entries.Rolling back to Bridge v12.0.3 and everything works fine.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Can't manually drag images around in a custom sort order in a Bridge window
When choosing View >Sort > Manually, you can no longer drag images around into a custom sort order. This worked in all previous versions of Bridge. Please fix.
1 voteHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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drag and drop
Drag and drop from computer to hard drive or vice versa used to default copy files. Now it DELETES THEM from the original source. This is a dangerous bug. WHATS GOING ON? IT DIDN'T USED TO WORK LIKE THIS.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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2 votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Deleting pictures in photoshop bridge
Deleting pictures in Photoshop bridge. If I delete a file say part way down in the preview (left side two columns wide, JPG and Raw side by side) after deleting Bridge take me back to the top of the listed files. I have scroll down to the position in list I was at before deleting. Wasting time. It did not do this before doing the latest upgrade 13.0.0.562. I cannot find a way to stop this.
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Thumbnail selection error in Bridge 2023
New apparent bug in the current release of Bridge 2023: When I tap the spacebar to preview an image, then use arrow keys to look at more images, then hit spacebar again to leave the preview view... Bridge now selects both the first and last image. The normal behavior has always been to leave the selection only on the last image previewed. If this is meant as a new feature, please offer the option to turn it on or off. Thank you!
5 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Bridge 13.0.0.562 - Folders pane: Current folder moves out of view
Current folder moves out of view after certain operations.
Actions that trigger this bug:
- Drag a file from the content pane to a folder in the Folders pane.- Move a folder to another folder.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Folders/files listing in Folder panel order is 'unconventional'
v13.0.0.562 lists folders/files in an unconventional order in the Folders panel.
(e.g.) Folders/files starting with a number are listed before files starting with an underscore. There might be other examples.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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2 votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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