Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
80 results found
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Mouse Scroll Wheel Sluggish (Windows 11)
Using the mouse's scroll wheel in Bridge's Folders Pane used to work comfortably. However, with version 15, the scroll speed is tediously slow. I checked my Windows 11 settings, and the mouse parameters have not changed.
3 votes -
Bridge cannot open large hard disk
I cannot open any large external Hard Drive . Drives of 8TB are fine but I have a few 16tb drives on an external Terramaster. They do not open in Bridge. They haven't in the past so i moved to photo Mechanic . With the new updates i tried again but the problem is not solved. Nor on the left panel where the folder structure should be under the drive nor in the content panel nothing can be seen. Large files are just impossible to popen for Bridge
1 vote -
Zoom
Version 14.1.0.257
Issues with Zoom during Preview screen
MacBook Pro - Sonoma 14.5 - M3 MAX - 36GB
Expected zoom to show the close up of the area that I have selected.
Actual results in zoom window shows about a quarter of the selected area, with the rest of the pixels stretched to the edge of the zoom window. Tried to uninstall/reinstall Bridge but it does not fix the issue.
1 vote -
Bridge 14.0.3.200 is slow/laggy on OSX
We have been running Bridge for a number of years at our photo studio. Over the past few months, Bridge has been running excessively slow. Tasks like sorting through thumbnails in Essentials view are laggy. Moving from one thumbnail to the next has a delay associated with it. We are running top-of-the-line Mac Studio workstations. We're not sure why the performance of Bridge has suffered recently, but we strongly urge Adobe to kindly look into this matter.
2 votesHi,
We have made performance optimizations in the latest release, please try installing Bridge Release # 14.0.4 and confirm if that fixes the issue for you.
Regards,
Bridge Team
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Masking and brushes not working properly while editing DNG files
While selecting a color range mask and then subtracting with a brush, the brush is slow to respond and then snaps to a blocky removal shape, then subtracts even more after letting go of the brush. Working with DNG. Jpeg on desktop, no problem. Single NEF file, seems to work fine. Convert files to HDR and a DNG will not operate as normal.
1 vote -
Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw!!!
Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw (Ctrl+R not working, and there's also no CameraRaw in the menus)!!!
It (CameraRaw, Ctrl+R, ...) is not working on Canon CR2 and CR3 files, also not working on simple JPG files too!
The very same is working in "normal" Bridge (v13.0.4.755).2 votesHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
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Radial mask/ linear gradient/ brush issues
Radial and linear gradients are snapping to weird sizes when trying to adjust them. Can't get the size preferred. Brushes are not performing correctly either on add or erase, won't work in all areas as usual. Using camera raw. 12.13.23
1 vote -
Performance horrible after update to version 14.
Bridge version 14.0.1.137.
Mac OS 14.2Doing almost anything brings up the spinning beachball for 10-15 seconds. It is unusable at this point. Just clicking on the Help menu to get here gets a wait as well as checking the version number. I have restarted my Mac and tried to use it with no other applications running, but it made no difference.
1 vote -
Opening a couple of DNG's as layers in a PS file doesn't work
In Bridge you have under the tools menu the possibility to layer several dng files in one document. For instance to realign . In the newest version it doesn't work anymore.
1 vote -
"spinning wheel of death" when opening or modifying a folder of images
I get the famous "spinning wheel of death" when opening or modifying a folder of images, and it is OBSCENELY CPU INTENSIVE, so much so that Bridge becomes unusable for minutes at a time. When are you going to fix this?
1 vote -
Bridge will not recognise .mov files. No thumbnails for .mov. No preview for .mov. All other video shows fine. Premiere/AE/Explorer fine too
Bridge will not recognise .mov files. No thumbnails for .mov. No preview for .mov. All other video shows fine. Premiere/AE/Explorer fine too.
Fully up to date Adobe CC. All apps. 2023. Windows Home. i9 32gb RAM. NVIDIA RTX2700
1 vote -
Can't interrupt lengthy metadata search
I started a lengthy content search (among 16,000 photos) for 'All Metadata contains "25" in "Photo Archive" and all subfolders'. When I realized the search was too broad, I tried repeatedly hitting the "Stop Search" button but I was unable to stop the search. I just get the rainbow cursor going around and around. I eventually had to force quit Bridge.
2 votes -
Bridge 2023 Hogs CPU even when IDLE
When IDLE Bridge hogs 24% of CPU all of wich is in kernel processes. And I mean IDLE - with previews fully cached.
My system is a 32gb Ryzen 5800x overclocked, i can't imagine the performance on a regular pc.
Also it has become slow and unresponsive to the point that pruning the pictures has become a pain: it's way slower than the previous version.
14 votesHi,
The latest Beta build 14.0.0.57 has fix for this issue along with a few new features.
For a complete list of features available in the Beta build, please refer to the community post :
https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-14-0-0-57/td-p/13986216We would love for you to try it out and share feedback.
Regards,
Bridge Team -
High CPU utilisation
Bridge 2023 continually causing high CPU utilisation, even when doing nothing.
Bridge 2022 works perfectly fine with CPU utilisation almost zero after a few minutes.2 votes -
Bridge 13 is so damn slow...
Afetr update work with Bridge is so slow and unresponsive. I had no issue on 12, and got pretty fast pc - 12 cores, 32GB RAM, system and Bridge install on nvme, also raw files on nvme, cache 100GB nvme, and still showing miniatures or browsing through pictures is very very slow and painfull.
8 votes -
2 votes
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metadata on mouse hover stick on the screen in Bridge 13.0.0.562 (2023)
Randomly / sometimes the metadata bubble on mouse over sticks on the screen and does not disappear on mouse move. It even stickes there on folder change! Sometimes minimizing and resizing Bridge window solves the problem, but most times I should close Bridge and restart it! VERY ANNOYING BUG!!!
It is the same on a very different computer also, so it's not my PC's fault.3 votes -
Bridge spinning wheel of death is worse than ever
If I save a new PSD to a folder containing (for example) more than 100 other PSDs, Bridge freezes indefinitely, the spinning wheel of death laughing at me as the machine crawls to a molasses speed. When are you going to fix this? Bridge is a mess of performance blockages and freezes. Aren't you even the slightest bit embarrassed?
1 vote -
GPU not being used on Mac mini M2 Pro during export with Camera Raw Applied
I apply Camera Raw settings to a large number of images for Timelapse. When I select all the images and start the Export job, the GPU stays unused in Activity Monitor on Mac OS X Ventura Apple M2 Pro 32GB.
1 vote -
2 votes
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