Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
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Bridge slow, not reacting, bad performance since update
Bridge 11.0.0.83 is slow, takes a long time to show thumbnails that are already in cache. Trying to open and view another folder makes bridge slow to the point that it's not responding.
Not only the 100% previews, also embedded preview size.
Before it was much better. A love Vridge but it needs to work better again.
Win 10 64 bit.16 votes -
Bridge cache generation is blocking work
Cache generation has always been a numer one issue for me in Bridge. It's performance, its inability to fully utilize system cores. Its contant rebiulding and losing of already build 100% previews.
Now on top on that you made cache generation modal?!So until now I was able to run 2 hour generation in background and keep working in aleady generated folders.
Now you force me to sit idle and wait for 2 hours?
Whose idea was that?!
Maciek13 votes -
SLOW AS HELL!
So super slow that it is unusable. Installed 9.1 and it actually works!
8 votes -
Bridge 2019 get stuck after file move
Just updated to Bridge 2019 a day ago and ever since if I want to move a file to another folder through drag and drop, Bridge freezes, nothing works afterwards but the menu bar, quit Bridge is not selectable though so only force quit makes the difference.
Mac OS Mojave, 13'MBP Retina Mid 2014, i5 2.6.7 votes -
Horrible thumbnail/preview performance, constant 100% CPU usage and freeze-ups
So for the last several months, Bridge CC has had terrible performance, with preview/thumbnail generation taking much longer than it ever did in the past, using 100% of CPU resources while doing so, constantly locking up and even locking up overall system function, even with Bridge.exe set to low priority.
This happens on both systems I use (an i7-4790/24GB/GTX 980 desktop, and a i7-4712/16GB/Quadro K1100M laptop). Both are using SSD for storage.
I have:
Cleared bridge cache.
Added dedicated bridge cache SSD to desktop system (no other use)
Updated all CC software to newest versions as available
Done clean installations…
6 votes -
Scrolling with Apple Magic mouse is horrific
Scrolling with Apple Magic Mouse is horrific. Everything jumps like with a budget mouse of the eighties. Pleas fix it …around
5 votes -
Adobe Bridge is very slow after updating.
Adobe Bridge 11.0.0.83 is very slow, and it is taking my computed down. It's using 23GB of memory just to show What's New.
3 votes -
Bridge not deleting files from my desktop DropBox folder. Error message appears. Impeding workflow.
Bridge v 10.0.2.131 in Mac OS Catalina is not deleting files from my desktop DropBox folder. Error message appears. This is impeding workflow and was never an issue on previous versions.
3 votes -
4K Monitor performance extremely slow
10.14.4 on 12 core Mac Pro with 48 GB RAM and M.2 HD. 4K monitor and 2K monitor connected to Radeon RX 580 8 GB. Bridge running on 2K monitor behaves as expected. Bridge window moved to 4K monitor and not rebooting Bridge is stunningly slow., taking moments to select after clicking a thumbnail, and scrolling is unbearable.
3 votes -
Constantly checks web
Every time I launch Bridge (and, it seems, other Adobe CC apps) I get a smallish white dialog box with no information other than a circular blue progress indicator. My guess is that it is checking that it is a registered app.
I was under the impression that it only checked once every couple of months, but this happens with every launch.
In addition my Internet was down the other day and I was unable to launch Adobe apps as a result. This means that I must always be connected to the web to use my Adobe CC apps. This…3 votesHi, this issue was fixed in the last release. Please let us know if this was resolved for you. Thanks.
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Can't use Bridge and copy/move files at the same time
I am transferring files off of my computer to a hard drive, and Bridge will not let me use the program while the files are copying/moving. While the copy progress screen is up I can't click on any folders or even scroll. This is a huge bug for me!
3 votes -
camera raw S L O W (version 11 on) end 2020-2021
Camera raw is S L O W since new version of bridge and related technology (cc2021). When I say this is because everything wasn't, before, with the SAME operations and actions.
2 votes -
The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use
The adobe bridge still uses a lot of CPU when it is idle, and it is very lagging to use
2 votes -
How about not forgetting to answer something useful to requesters?
We are several people to have obviously the same issue.
Please go and see this thread that is unanswered since @Hemant answered very stupidly to it.Please read CAREFULLY about the reported issue, and then please read carefully about other people's comments on this reported issue.
And PLEASE, believe what people tell you in these.
The issue does come from Bridge and not from Drivers or anything else from the client, it is obvious.Please, pleaaaase, PLEASE do it
2 votes -
Adobe Bridge CC Photo downloader doesn't add numbers properly
Currently running Adobe Bridge CC 9.0.2.219 on a MBP15 Mid 2012. I recently tried using Photo downloader and although it will get the file dates sorted so the images import in the right order, it won't add any sequential file numbering. So instead of file name example1, becomes example320. It doesn't seem to want to remember the numbering sequence setting at all. Please solve this, as it defeats the point of importing through bridge at all. If the import function isn't solid, nobody will use the software.
2 votesApologies for the inconvenience.
We are aware of this issue and will be fixing in next release of Adobe Bridge. -
Bridge Random Fragmentation
If Transferred it saves the broken copy.
The images are correct on the card.1 vote -
Poor display scaling on QHD Displays
I run several QHD (2560 x 1440 px) monitors, two 25 inch and one Cintiq 27 pen display. There's no way to display Bridge well with the options given in Preferences. The largest scale in 100% is way too small, automatic seems not to do anything and at 200 and largest font everyhing is gigantic.
Usability is seriously hampered, as tools like batch renaming are extremely small. Generally, the GUI displays a questionable hierarchy of font sizes. Address bar font larger than Main menu, Search field text very small, Thumbnail Tooltipps on Hover even ridiculously small (maybe 6 px). This…
1 vote -
Poor display scaling on QHD Displays
I run several QHD (2560 x 1440 px) monitors, two 25 inch and one Cintiq 27 pen display. There's no way to display Bridge well with the options given in Preferences. The largest scale in 100% is way too small, automatic seems not to do anything and at 200 and largest font everyhing is gigantic.
Usability is seriously hampered, as tools like batch renaming are extremely small. Generally, the GUI displays a questionable hierarchy of font sizes. Address bar font larger than Main menu, Search field text very small, Thumnail Tooltipps on Hover even ridiculously small (maybe 6 px). This…
1 vote -
slow bridge
Hi I had a problem for months with bridge taking hours to move itself. But yesterday I found something I could do about it. It worked straight away. Here goes. Read first.
Go to Apple on top left > shut down. Turn Mac on. Immediately press option > command > P and R keys all together at the same time, before screen appears, keep pressing until Mac restarts. Release keys.1 vote -
Apple M1 Bad Performance updating file names and Metadata on SMB share
Bridge 2021 11.0.0.83
Hi, first of all, in general I love Bridge, providing all I need for Photo Management!
I observed the following performance issues when updating my photos stored on a NAS (SMB access).
Batch or Mass updates of Filenames or Metadata (Keywords) is extremely slow (even for SMB access).
I am using Bridge on my Apple Silicon M1 MacBook Pro.
When Batch renaming 150 files it took >15min before I 'killed' Bridge manually. It was using 1 core at 100% and took ages to complete the update. It might be related to updating the Cache DB, because the…1 vote
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