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- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
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83 results found
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Masking and brushes not working properly while editing DNG files
While selecting a color range mask and then subtracting with a brush, the brush is slow to respond and then snaps to a blocky removal shape, then subtracts even more after letting go of the brush. Working with DNG. Jpeg on desktop, no problem. Single NEF file, seems to work fine. Convert files to HDR and a DNG will not operate as normal.
2 votes -
Performance horrible after update to version 14.
Bridge version 14.0.1.137.
Mac OS 14.2Doing almost anything brings up the spinning beachball for 10-15 seconds. It is unusable at this point. Just clicking on the Help menu to get here gets a wait as well as checking the version number. I have restarted my Mac and tried to use it with no other applications running, but it made no difference.
2 votes -
Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw!!!
Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw (Ctrl+R not working, and there's also no CameraRaw in the menus)!!!
It (CameraRaw, Ctrl+R, ...) is not working on Canon CR2 and CR3 files, also not working on simple JPG files too!
The very same is working in "normal" Bridge (v13.0.4.755).2 votesHi,
This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.
We would recommend you update and confirm if the issue is resolved.
To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.
We appreciate your patience and support.
Regards,
Bridge team
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Can't interrupt lengthy metadata search
I started a lengthy content search (among 16,000 photos) for 'All Metadata contains "25" in "Photo Archive" and all subfolders'. When I realized the search was too broad, I tried repeatedly hitting the "Stop Search" button but I was unable to stop the search. I just get the rainbow cursor going around and around. I eventually had to force quit Bridge.
2 votes -
High CPU utilisation
Bridge 2023 continually causing high CPU utilisation, even when doing nothing.
Bridge 2022 works perfectly fine with CPU utilisation almost zero after a few minutes.2 votes -
2 votes
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2 votes
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info stuck on the screen
the over data is stuck on my screen
2 votes -
Bridge 2023
Can't keep searching for files in bridge whilst files are copying like previous versions - it's annoying as it puts your work on hold
2 votes -
Manual sorting in bridge 2023 (version: 13.0.0.562)
Manual sorting: in bridge, if I drag a group of files to another place, the original order is reversed. So for example if I drag files: 1.jpg, 2.jpg, 4.jpg 5.jpg to another position, the order of these 4 files will change to 5.jpg, 4.jpg, 2.jpg, 1.jpg. I didn't have any problems with Bridge 2022.
2 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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Batch editing is not working
Batch editing files is not working at all.
An action is made in PhotoShop (up to date version). Several CR3 files are selected and Tools/Photoshop/Image Processor is chosen. Section 2: Save in same location is selected Section 3: /Save as Jpeg /convert to sRGB are chosen Section 4: Run action is checked off and I have selected the action I want to run. I select RUN.
In seconds I get a message (which I have received for years) that says Sorry, I could not process the following files...
I CAN run this action if I put a file in Photoshop…
2 votes -
Startup lag - Bridge freezes right after startup
Right after Bridge has started, it freezes for a moderately long time. The UI isn't responding, sometimes the window whites out.
Whatever startup script or checking is going on in the background it is blocking everything. It is really annoying and counter-productive.
Tested on Windows 10. Everything updated to the latest version. Tested on 3 computers, one gaming laptop and 2 workstations having i7 processors and 16/32 GB RAM.
This startup freeze is present in Bridge for almost a year. I though it will be removed after a few versions, but it is getting annoying every day.2 votes -
Bridge does not play nice with cloud storage like (OneDrive).
I have on-demand files setup on OneDrive to reduce disk space usage. I will push out source files like videos and audio. OneDrive allows you to block specific services from triggering the on-demand download. I am unable to block bridge because it is a seporate service not attached to a main .app or executable. It would be good for this to be handled in a better way than needing to block the bridge entirely, but it would be good if I was allowed to do this as I can no longer use bridge in my workflow. and I previously never…
2 votes -
Poor display scaling on QHD Displays
I run several QHD (2560 x 1440 px) monitors, two 25 inch and one Cintiq 27 pen display. There's no way to display Bridge well with the options given in Preferences. The largest scale in 100% is way too small, automatic seems not to do anything and at 200 and largest font everyhing is gigantic.
Usability is seriously hampered, as tools like batch renaming are extremely small. Generally, the GUI displays a questionable hierarchy of font sizes. Address bar font larger than Main menu, Search field text very small, Thumbnail Tooltipps on Hover even ridiculously small (maybe 6 px). This…
2 votes -
Poor display scaling on QHD Displays
I run several QHD (2560 x 1440 px) monitors, two 25 inch and one Cintiq 27 pen display. There's no way to display Bridge well with the options given in Preferences. The largest scale in 100% is way too small, automatic seems not to do anything and at 200 and largest font everyhing is gigantic.
Usability is seriously hampered, as tools like batch renaming are extremely small. Generally, the GUI displays a questionable hierarchy of font sizes. Address bar font larger than Main menu, Search field text very small, Thumnail Tooltipps on Hover even ridiculously small (maybe 6 px). This…
2 votes -
camera raw S L O W (version 11 on) end 2020-2021
Camera raw is S L O W since new version of bridge and related technology (cc2021). When I say this is because everything wasn't, before, with the SAME operations and actions.
2 votes -
Apple M1 Bad Performance updating file names and Metadata on SMB share
Bridge 2021 11.0.0.83
Hi, first of all, in general I love Bridge, providing all I need for Photo Management!
I observed the following performance issues when updating my photos stored on a NAS (SMB access).
Batch or Mass updates of Filenames or Metadata (Keywords) is extremely slow (even for SMB access).
I am using Bridge on my Apple Silicon M1 MacBook Pro.
When Batch renaming 150 files it took >15min before I 'killed' Bridge manually. It was using 1 core at 100% and took ages to complete the update. It might be related to updating the Cache DB, because the…2 votes -
How about not forgetting to answer something useful to requesters?
We are several people to have obviously the same issue.
Please go and see this thread that is unanswered since @Hemant answered very stupidly to it.Please read CAREFULLY about the reported issue, and then please read carefully about other people's comments on this reported issue.
And PLEASE, believe what people tell you in these.
The issue does come from Bridge and not from Drivers or anything else from the client, it is obvious.Please, pleaaaase, PLEASE do it
2 votes -
Bridge fails to register star changes while busy making previews over network
Bridge fails to register star changes while busy making previews over network. Sometimes command + 1-5 works, most times not while bridge is busy doing other things in the background. I know it is not a network read/write issue, as it worked alright for a time, and nothing else has changed.
2 votes -
Adobe Bridge CC Photo downloader doesn't add numbers properly
Currently running Adobe Bridge CC 9.0.2.219 on a MBP15 Mid 2012. I recently tried using Photo downloader and although it will get the file dates sorted so the images import in the right order, it won't add any sequential file numbering. So instead of file name example1, becomes example320. It doesn't seem to want to remember the numbering sequence setting at all. Please solve this, as it defeats the point of importing through bridge at all. If the import function isn't solid, nobody will use the software.
2 votesApologies for the inconvenience.
We are aware of this issue and will be fixing in next release of Adobe Bridge.