Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
83 results found
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Adobe Bridge and premiere pro doesn't detect metal on Mac OS
After the last update bridge and premiere pro doesn't detect my graphic card.
I got a 2019 Mac book pro with an i7, 16GB ram and and 560X graphic card.
I'm on Mac OS Monterrey 12.2.1.1 vote -
Audio playback issues
This is a bug rather than an idea. When playing audio files in the preview panel, there are 2 issues.
The first is that when a file starts playing, it is silent for the first second or so, then the sound cuts in and then the file stops playing a few seconds after. Once that happens once, the file can be previewed normally.
The second issue is that when my audio is being output through my audio interface (Behringer umc404hd) the audio preview is distorted and sounds almost grainy or gritty. I have tested if it was my speaker or…
1 vote -
Photo downloader recognising 2 of same input device
Photo Downloader recognises 2 of the same devices- 1 SD card in slot - also very slow download, download is never complete - fails at random points.
1 vote -
Photo downloader recognising 2 of same input device
Photo Downloader recognises 2 of the same devices- 1 SD card in slot - also very slow download, download is never complete - fails at random points.
1 vote -
Photo downloader recognising 2 of same input device
Photo Downloader recognises 2 of the same devices- 1 SD card in slot - also very slow download, download is never complete - fails partway through at random points.
1 vote -
Photo downloader recognising 2 of same input device
Photo Downloader recognises 2 of the same input devices- 1 SD card in slot - and it shows it twice, also has very slow download, download is never complete - fails partway through at random points.
1 vote -
Photo downloader recognising 2 of same input device
Photo Downloader recognises 2 of the same input devices- 1 SD card in slot - and it shows it twice, also has very slow download, and every time download is never complete - fails partway through at random points.
1 vote -
photodownloader -download error
PhotoDownloader continually stops saving images - has happened multiple times, while attempting via different USB ports, and using SD card slot, also while using SD card reader -
Mac is BRAND NEW so incredibly doubtful this is a physical problem1 vote -
network share
If you have a network location saved as a favorite, and that computer is OFF, the performance of Bridge is so poor it's unusable. Once the computer with the saved network location comes back on line, performance returns to normal.
1 vote -
Bridge Random Fragmentation
If Transferred it saves the broken copy.
The images are correct on the card.1 vote -
slow bridge
Hi I had a problem for months with bridge taking hours to move itself. But yesterday I found something I could do about it. It worked straight away. Here goes. Read first.
Go to Apple on top left > shut down. Turn Mac on. Immediately press option > command > P and R keys all together at the same time, before screen appears, keep pressing until Mac restarts. Release keys.1 vote -
Audio preview stopped working properly in Bridge 2021
Used previous versions of Bridge without ever experiencing this particular problem, but with the new installation of the 2021 version this has become a problem.
I use Bridge to audition audio file for projects, as I have a decent SFX library. I click an audio file, it plays, I move on. Nice and simple workflow.
However, in 2021, when I click a file, Bridge will play 2-5 seconds of it, then stop. If I move off the file and back again, it will usually play the whole file as long as it is less than 30 seconds long. Some times…
1 vote -
Additional Window won't open
Just updated to 10.1.1.166, the command + N doesn't bring up a new window. When I go to file and try, it does not work. Files on a shared server do not show the changes made from another computer in the new updated Bridge.
1 vote -
video halting when playing
When previewing a video clip, it's very choppy and slow at times.
A single video (and every video I've attempted so far) will plays like 3 seconds without issue, then starts choppy and slow, then plays good again, then choppy/slow again. The sound stays fine and it catches up to it without issue but this is annoying.
1 vote -
This PC Freeze/Hang
Each time I click on "This PC" in my favorites, program locks up. Worked fine before update.
1 vote -
Downloader sort order
Others have posted similar but to be clear- in the Downloader, why does it sort by most recent day- early to late, previous day- early to late, etc... with no option to change (that I can figure out)? This means if I take 2 photos today and 2 tomorrow and then import them and use sequence number they will be numbered 3, 4, 1, 2 even when their actual chronology is 1, 2, 3, 4. This makes no sense and sequence # might as well be eliminated as a naming option since it's only the sequence within a given day.…
1 vote -
Bridge keeps closing on me
Working in Windows, and opening Bridge as a standalone. Every time I try and open an image, the App closes on me.
I have uninstalled and reinstalled the App, and changed my password, and it still keeps happening.
Help!!!!!1 vote -
Serious LAG when previewing photos at 100%
Hello, I'm using version 9.1.0.338 of Adobe Bridge. Recently it started acting up when zooming and navigating on photos at 100% zoom. I'm using the latest version of Windows 10 Home, version 1903, installed on 8/15/2019, OS build 18362.295
I haven't changed anything on my computer (no new software or hardware) and I'm using the same RAW and JPG files on Adobe Bridge, but now, when I zoom at 100% pressing the space bar on the Filmstrip view, there's a lot of lag when zooming and when navigating around photos at 100%. It wasn't like this a couple of weeks…
1 vote -
slow PDF files opening (17s)
Hello, when I have Bridge on, PDFs take a long time to open (17 seconds). When turned off, PDF files open instantly. I use Acrobat Pro DC.
1 vote -
Bridge crashes on closing
I'm working in with Bridge 2019 on a Dell machine running Windows 7. When I close bridge, I get TWO error messages stating that "Bridge CC 2019 has stopped working". I have the same problem with InDesign, but not with Illustrator or Photoshop.
1 voteHi, Please let us know if you are still facing this issue with Bridge. Thanks.
