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When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
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  1. scrolling in bridge is still broken.

    Latest update did not fix the scrolling bug again. Scrolling is still infuriatingly jumpy.

    PLEASE find someone, ANYONE, a temp, a student, a janitor, someone to look into this. the NEEDS to be fixed.

    Attached for reference, shows you the SMALLEST scrolling 'tick' you can move.

    This is 320px!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    thank you.

    5 votes
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    10 comments  ·  INSTALL  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bridge CC 2019 Not Responding

    Constantly seeing the "not responding" error and/or unacceptable waiting times and/or total crash in both Bridge CC 2018 and 2019. Unfortunately Bridge is completely unusable.

    2 votes
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    NEED MORE INFO  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. 3 votes
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    NEED MORE INFO  ·  3 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  4. Star rating

    Cannot hide the star rating anymore. Where do I find the command?

    4 votes
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    NEED MORE INFO  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug: 2019 update removes Bridge / Tools / Photoshop Menu

    MacOS
    Installed Photoshop and Bridge CC2019 (psc 20.0.4)
    Noticed that Tools/Photoshop menu missing. Deal breaker for me.
    Reset preferences, restarted. No luck.
    Reverted to Bridge v 19.1.8. No luck.
    Reverted to Photoshop v 19.1.8 - Tools / Photoshop menu is back, working as expected.

    Will wait for an update with this fix mentioned in version notes before updating.

    1 vote
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    NEED MORE INFO  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. 2 votes
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    1 comment  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Are you unable to open up the file in default program?
    Also is this for all file formats
    Can you please reset Bridge preferences and try again.

    Regards,
    Abhishek Seth.

  7. 1 vote
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    NEED MORE INFO  ·  1 comment  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  8. 1 vote
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    NEED MORE INFO  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. favorites panel

    Favorite Panel. resets every time I close/open bridge.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. Moving files to new folder

    I create a new folder and then select several images to drag and drop. When i drag and drop it ends up dropping all images in the folder not just the selected ones. Anyone know why!? There is a lam edit-cut-edit-paste work around but this isn't ideal #firstworldproblems

    1 vote
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    NEED MORE INFO  ·  2 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  11. Error when exporting shared cache

    Getting an error when trying to export the cache to a network folder, or a local folder on my drive that syncs with Dropbox. Can't share with others if they can't access it...

    2 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. PDF Output

    Output to PDF thumbnails needs a color profile setting you can adjust. Current Bridge CC 2019 is terrible. The images are always too dark and over saturated. Clients don't understand. This needs immediate attention.

    The top layer is from Photoshop ContactSheet II. The bottom layer is Bridge.

    1 vote
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    2 comments  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
  13. Cannot copy or move files

    When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.

  14. Unable to open multiple files through Bridge

    I can no longer work on multiple files in camera raw then open into Photoshop. If I try to open from Camera Raw nothing happens. If I try to open through Bridge it tells me the file can't be found - even though I'm looking right at it!

    If I open one file in Camera Raw and then open into Photoshop it works, multiples do not.

    1 vote
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    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please let me know if resetting preferences helps.

    Else please send me some sample files at abseth@adobe.com for investigation.

    This workflow is working fine at our end.

  15. output module issues

    Issues in Output Module
    - Text fields for header / footer text are (still) far too short.
    - If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
    - Crash on generating PDF

    Can't work with CC2019, too many issues. Going back to CC2018 for the time being.

    Mac OS 10.13.6 / Bridge 8.1.0.383

    2 votes
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    1 comment  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Please submit the crash report for us to investigate the issue.
    The header and footer has space for 30 characters after which is begins to hide the items on the left.
    Also please share the locale in which you are using Bridge

  16. yellow hints boxes remain frozen on screen

    yellow hints box remain frozen on screen

    1 vote
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    NEED MORE INFO  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Tiff does not show in Preview and Open With will open Elements 2018 but no image opens in Elements

    I have Bridge 2019 9.02. 219. Thumbnails in film strip are okay but when I click on a TIFF only TIFF logo shows. psd's and jpeg's show.
    When I try to Open With Elements 2018, Elements will launch but no picture will appear.
    Have opened same picture direct from Open in Elements Editor and they are fine. This problem exists with all file types.
    On iMac with 10.13.6

    1 vote
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    0 comments  ·  PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bridge CC 19 does not show external drive in folders

    Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.

    2 votes
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    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  19. Open file commmand not working in Brige CC 2019 , double clicking does not work either Windows 10

    Bridge CC 2019 Windows 10

    Open file command not working
    Double clicking on icon does not open file.
    All file associations in preferences are correct.
    Bridge is all but useless.

    1 vote
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    NEED MORE INFO  ·  1 comment  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  20. open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card

    1. Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
    2. Open RAW files to double tap mouse from expl. windows - error driver graphic card
    3. Problems "No disk"

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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