cannot add keywords to mp4 files v 220.127.116.11
Have been tagging photos and videos and suddenly started getting error message There was an error writing metadata to "filename"
All cc apps are latest versions
Checked that file permissions are open
Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries
1. Machine configuration and Bridge versions
2. Steps to reproduce the issue and screen recording / screenshots.
3. Type of assets you are using
4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
5. Bridge logs
MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
WIN - %appdata%\Roaming\Adobe\Bridge 2021
You can share details here - email@example.com