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When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

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  1. Resizing of thumbnail bar does not work very well

    The thumbnail bar eats up unneccessary space and does not resize well.
    When switching between different views the thumbnails are scaled to the minimum size and not to what was set before. Only resizing the bar restores the previous setting.
    The bar also reserves space for the additional info lines - even if none of them are enabled.
    On a Full HD screen this clutters up the interface.

    7 votes

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    2 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  2. High CPU usage

    Having generated previews and doing nothing, the CPU load is 80-100% !!!
    When running the previous version, the CPU load is only 1%
    At the moment, viewing and tagging photos is almost impossible with such high CPU usage

    6 votes

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    NEED MORE INFO  ·  1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  3. scrolling in bridge is still broken.

    Latest update did not fix the scrolling bug again. Scrolling is still infuriatingly jumpy.

    PLEASE find someone, ANYONE, a temp, a student, a janitor, someone to look into this. the NEEDS to be fixed.

    Attached for reference, shows you the SMALLEST scrolling 'tick' you can move.

    This is 320px!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    thank you.

    6 votes

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    10 comments  ·  INSTALL  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bridge freezes up on Windows 10.

    Bridge freezes up on Windows 10. I have to close Bridge by using Task Manager. Bridge version 11.0.0.83

    5 votes

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    NEED MORE INFO  ·  1 comment  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  5. Camera Raw opened from both Bridge 2020 and 2021 opens but freezes completely

    My camera is compatible with the system. I tried everything, but the cursor will not even work. This is utterly ridiculous. I have to have Camera Raw to be able to work. I am at a loss.

    5 votes

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    NEED MORE INFO  ·  1 comment  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug: 2019 update removes Bridge / Tools / Photoshop Menu

    MacOS
    Installed Photoshop and Bridge CC2019 (psc 20.0.4)
    Noticed that Tools/Photoshop menu missing. Deal breaker for me.
    Reset preferences, restarted. No luck.
    Reverted to Bridge v 19.1.8. No luck.
    Reverted to Photoshop v 19.1.8 - Tools / Photoshop menu is back, working as expected.

    Will wait for an update with this fix mentioned in version notes before updating.

    5 votes

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    NEED MORE INFO  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Output doesn't export to PDF (grayed out)

    Although all files are selected and every setting is filled in, the knob 'Export to PDF' stays unselectable (grey)

    5 votes

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    2 comments  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
  8. Star rating

    Cannot hide the star rating anymore. Where do I find the command?

    5 votes

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    NEED MORE INFO  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Thumbnails flickering in Bridge 2020/Mac

    Bridge thumbnails show as flickering gray boxes instead of images. video screen grab attached. iMac Retina 5K 27" late 2015 Mojave 10.14.6

    4 votes

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    NEED MORE INFO  ·  10 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bridge CC 2019 Not Responding

    Constantly seeing the "not responding" error and/or unacceptable waiting times and/or total crash in both Bridge CC 2018 and 2019. Unfortunately Bridge is completely unusable.

    4 votes

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    NEED MORE INFO  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. 4 votes

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    NEED MORE INFO  ·  3 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  12. Adobe Bridge says I'm not logged into a Creative Cloud account

    Title. Can't see my libraries in Adobe Bridge for this reason. I'm logged in in Creative Cloud, and all other apps. Can work with my libraries in other apps (such as XD). Tried logging out/in again, restarting mac, reinstalling bridge, nothing works.

    Bridge version 11.0.0.83

    3 votes

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    NEED MORE INFO  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Importing from CF Express Card using Photo Importer

    The CF Express Card Reader (Sandisk) is not recognised and will not import photos from a card.

    Operating System Mac OS 10.15.7

    3 votes

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    NEED MORE INFO  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Creative Cloud libraries error, "To use CC libraries, you need to be logged into a CC account."

    Although I am logged into my CC account, I continue to receive this message in Bridge. Fairly annoying. I like working in Bridge, and would enjoy seeing my CC libraries. I thought the update would fix the issue, but alas, the situation remains unchanged.

    3 votes

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    NEED MORE INFO  ·  3 comments  ·  INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
  15. full screen preview after pressing spacebar is totally unusable due to a major glitch, looks like screen is broken as the image displayed

    just fix the fucking thing please, about to change to Lightroom permanently as this is tasking far too long to get sorted

    3 votes

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    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  16. "Open Files Photoshop Layers" is not working anymore in CC 2019

    "Open Files Photoshop Layers" is not working anymore in CC 2019
    it only opens one file.

    3 votes

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    1 comment  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  17. bad changes for Bridge 2019 - many errors -

    Bridge 2019 has worsened the classification mode. With the mouser it is almost impossible to be able to go back in a classification, or rather, leave a picture without stars.

    3 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to provide more details of your workflow . This will help us share a resolution.

  18. can't open files directly from Bridge

    From Bridge, if I try to open an image by double-clicking or hitting <return> I get the following: Previous versions of Photoshop and Bridge worked fine together - doesn't anyone test these releases in the real world before turning them loose?

    Could not complete your request because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the ‘Get Info’ command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate…

    3 votes

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    2 comments  ·  INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Please let us know if you are facing this issue for multiple file formats or only select few files

  19. We are not beta testers.

    It has become a habit of many new Adobe releases that they are full of bugs. Bridge has suffered this now, too.

    A new release is supposed to improve a product, not make it worse.

    Don't publish untested products, or warn us that it is really a beta version.

    Oh, you "need more info"? Well read all other CC2019 bug reoports then, Adobe. Some serious stuff going on there.

    If your products were this bad in the time of CD-roms, Adobe would not exist anymore today.

    Greetings from very disappointed CC user.

    3 votes

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Error when exporting shared cache

    Getting an error when trying to export the cache to a network folder, or a local folder on my drive that syncs with Dropbox. Can't share with others if they can't access it...

    3 votes

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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
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