Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Resizing of thumbnail bar does not work very well

    The thumbnail bar eats up unneccessary space and does not resize well.
    When switching between different views the thumbnails are scaled to the minimum size and not to what was set before. Only resizing the bar restores the previous setting.
    The bar also reserves space for the additional info lines - even if none of them are enabled.
    On a Full HD screen this clutters up the interface.

    7 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  2. scrolling in bridge is still broken.

    Latest update did not fix the scrolling bug again. Scrolling is still infuriatingly jumpy.

    PLEASE find someone, ANYONE, a temp, a student, a janitor, someone to look into this. the NEEDS to be fixed.

    Attached for reference, shows you the SMALLEST scrolling 'tick' you can move.

    This is 320px!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    thank you.

    6 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  INSTALL  ·  Flag idea as inappropriate…  ·  Admin →
  3. Star rating

    Cannot hide the star rating anymore. Where do I find the command?

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Thumbnails flickering in Bridge 2020/Mac

    Bridge thumbnails show as flickering gray boxes instead of images. video screen grab attached. iMac Retina 5K 27" late 2015 Mojave 10.14.6

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  5. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  3 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  6. full screen preview after pressing spacebar is totally unusable due to a major glitch, looks like screen is broken as the image displayed

    just fix the fucking thing please, about to change to Lightroom permanently as this is tasking far too long to get sorted

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  7. Bug: 2019 update removes Bridge / Tools / Photoshop Menu

    MacOS
    Installed Photoshop and Bridge CC2019 (psc 20.0.4)
    Noticed that Tools/Photoshop menu missing. Deal breaker for me.
    Reset preferences, restarted. No luck.
    Reverted to Bridge v 19.1.8. No luck.
    Reverted to Photoshop v 19.1.8 - Tools / Photoshop menu is back, working as expected.

    Will wait for an update with this fix mentioned in version notes before updating.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bridge CC 2019 Not Responding

    Constantly seeing the "not responding" error and/or unacceptable waiting times and/or total crash in both Bridge CC 2018 and 2019. Unfortunately Bridge is completely unusable.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. bad changes for Bridge 2019 - many errors -

    Bridge 2019 has worsened the classification mode. With the mouser it is almost impossible to be able to go back in a classification, or rather, leave a picture without stars.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to provide more details of your workflow . This will help us share a resolution.

  10. We are not beta testers.

    It has become a habit of many new Adobe releases that they are full of bugs. Bridge has suffered this now, too.

    A new release is supposed to improve a product, not make it worse.

    Don't publish untested products, or warn us that it is really a beta version.

    Oh, you "need more info"? Well read all other CC2019 bug reoports then, Adobe. Some serious stuff going on there.

    If your products were this bad in the time of CD-roms, Adobe would not exist anymore today.

    Greetings from very disappointed CC user.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Error when exporting shared cache

    Getting an error when trying to export the cache to a network folder, or a local folder on my drive that syncs with Dropbox. Can't share with others if they can't access it...

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. scripting broken in 10.0.0.124

    Hangs when attempting to run a custom script. Ran fine in 9.1

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  SCRIPTING  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Hi ,

    Are you unable to open up the file in default program?
    Also is this for all file formats
    Can you please reset Bridge preferences and try again.

    Regards,
    Abhishek Seth.

  14. favorites panel

    Favorite Panel. resets every time I close/open bridge.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bridge CC 19 does not show external drive in folders

    Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Flag idea as inappropriate…  ·  Admin →
  16. Output doesn't export to PDF (grayed out)

    Although all files are selected and every setting is filled in, the knob 'Export to PDF' stays unselectable (grey)

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
  17. Cannot copy or move files

    When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.

  18. output module issues

    Issues in Output Module
    - Text fields for header / footer text are (still) far too short.
    - If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
    - Crash on generating PDF

    Can't work with CC2019, too many issues. Going back to CC2018 for the time being.

    Mac OS 10.13.6 / Bridge 8.1.0.383

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PDF OUTPUT  ·  Flag idea as inappropriate…  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Please submit the crash report for us to investigate the issue.
    The header and footer has space for 30 characters after which is begins to hide the items on the left.
    Also please share the locale in which you are using Bridge

  19. "Open Files Photoshop Layers" is not working anymore in CC 2019

    "Open Files Photoshop Layers" is not working anymore in CC 2019
    it only opens one file.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  20. open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card


    1. Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card

    2. Open RAW files to double tap mouse from expl. windows - error driver graphic card

    3. Problems "No disk"

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3
  • Don't see your idea?

Feedback and Knowledge Base