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Camera Raw opened from both Bridge 2020 and 2021 opens but freezes completely

My camera is compatible with the system. I tried everything, but the cursor will not even work. This is utterly ridiculous. I have to have Camera Raw to be able to work. I am at a loss.

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Karen Reader shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  ·   ·  Report

    Hi

    Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries

    1. Machine configuration, Bridge and Camera Raw versions
    2. Steps to reproduce the issue and screen recording / screenshots.
    3. Type of assets you are using
    4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
    5. Bridge logs
    MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
    WIN - %appdata%\Roaming\Adobe\Bridge 2021

    You can share details here - sharewithbr@adobe.com

    Thanks,
    Rahul Saraogi

Report Bugs: CAMERA RAW

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