file replacement error deleted both copies
HI! I NEED URGENT HELP.
Bridge just vanished with my back up files from my last job.
I made a copy of it in the organization process, and it shown me a error message when I told bridge to replace these same files back there.
After clicking "OK" the hole original backup folder what gone, taking all the files I send to replace with it.
It is not on trash nor anywhere else in my computer.
Thus file replacement error deleted both copies.
Tadeu
shared this idea
-
Hi
Thank you for reaching out to us. To help us better investigate the issue, it would be great if you can help with the below queries
1. Machine configuration and Bridge versions
2. Steps to reproduce the issue and screen recording / screenshots.
3. Type of assets you are using
4. Are you facing similar issue with earlier version of Bridge i.e. 10.1.1 or 10.0
5. Bridge logs
MAC - ~/Library/Application Support/Adobe/ Bridge 2021/
WIN - %appdata%\Roaming\Adobe\Bridge 2021You can share details here - sharewithbr@adobe.com
Thanks,
Rahul Saraogi
