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slow PDF files opening (17s)

Hello, when I have Bridge on, PDFs take a long time to open (17 seconds). When turned off, PDF files open instantly. I use Acrobat Pro DC.

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Nuno Bernardino shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    I have exactly the same problem on two PCs (see below). Interestingly, when closing Bridge, PDF clicked from Bridge opens instantaneously.
    - This occurs when any PDF is already open before I open Bridge and open a PDF from inside Bridge or from any file location

    PC: Windows 10 Enterprise LTSC
    Adobe Bridge 2019 (9.1)
    Adobe Acrobat DC (20.012.20043)

    Notebook: Windows 10 pro

    Adobe Bridge 2020 (10.1.1)
    Adobe Acrobat DC (20.012.20048)

  • Mahak Kudyar commented  ·   ·  Report

    Hi,

    Apologies you are facing this issue. But we are not really able to replicate the issue.
    Can you try again and confirm if t is 100% reproducible for you.

    Thanks,
    Adobe Bridge Team

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