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Mahak Kudyar

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  1. 1 vote

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    Mahak Kudyar commented  · 

    Hi,

    Apologies for the inconvenience you are facing.
    It would be great if you could sahre some more details on what steps you are seeing the freeze. And are you seeing it 100%.

    Thanks,
    Adobe Bridge Team

  2. 1 vote

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    Mahak Kudyar commented  · 

    Hi,

    Apologies you are facing this issue. But we are not really able to replicate the issue.
    Can you try again and confirm if t is 100% reproducible for you.

    Thanks,
    Adobe Bridge Team

  3. 1 vote

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    1 comment  ·  Report Bugs  ·  Admin →
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    Mahak Kudyar commented  · 

    Hi Peter,

    Apologies for the inconvenience you are facing.
    Looks like a machine issue by seeing the screenshot. Also, we are unable to replicate the crash at our end. Can you specify the exact operation where you are observing the crash. Also, it would be great if you can share the crash logs.

    Thanks,
    Adobe Bridge Team

  4. 5 votes

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    Mahak Kudyar commented  · 

    Hi @Timothy Harding,

    You will see this message once the thumbnails have been already generated.
    Previews gets generated after thumbnail generation.

    Thanks,
    Adobe Bridge team

  5. 1 vote

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    2 comments  ·  Report Bugs » CRASH  ·  Admin →
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    Mahak Kudyar commented  · 

    Hi,

    We have added a feature in the latest build CC 2019 Bridge, helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.

    Please try it out and let us know if you still face any issues.

    Thanks,
    Adobe Bridge team

  6. 12 votes

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    12 comments  ·  Report Bugs » CRASH  ·  Admin →
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    NOT A BUG  ·  Abhishek Seth responded

    This is a feature that helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.
    If you correct issues with GPU, this setting will automatically turn off.

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    Mahak Kudyar commented  · 

    Hi,

    We have added a feature in the latest build CC 2019 Bridge, helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.

    Please try it out and let us know if you still face any issues.

    Thanks,
    Adobe Bridge team

  7. 1 vote

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    1 comment  ·  Report Bugs » CRASH  ·  Admin →
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    Mahak Kudyar commented  · 

    Hi,

    Can you please share more info around your workflow or the issue you are facing.

    Thanks,
    Adobe Bridge Team

  8. 3 votes

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    1 comment  ·  Report Bugs » CRASH  ·  Admin →
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    Mahak Kudyar commented  · 

    Hi,

    Apologies for the inconvenience you are facing.
    But we are not able to replicate this issue at our end on the latest build.

    Can you please retry and verify again.

    Thanks,
    Adobe Bridge team

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