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93 results found

  1. Bridge crashes on startup, v14.0.0.102

    Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".

    I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".

    There's nothing about that error message online.

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

    12 votes

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    5 comments  ·  CRASH  ·  Admin →
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  2. Bridge 14.0.3.200 is slow/laggy on OSX

    We have been running Bridge for a number of years at our photo studio. Over the past few months, Bridge has been running excessively slow. Tasks like sorting through thumbnails in Essentials view are laggy. Moving from one thumbnail to the next has a delay associated with it. We are running top-of-the-line Mac Studio workstations. We're not sure why the performance of Bridge has suffered recently, but we strongly urge Adobe to kindly look into this matter.

    2 votes

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    0 comments  ·  PERFORMANCE  ·  Admin →
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  3. invalid surface image

    Bridge on startup and randomly displays Error "Invalid Surface Image" as shown in screenshot??????

    2 votes

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  4. spacebar preview

    When you press spacebar to preview images close up, and scroll through them, then press spacebar again to exit - it has highlighted both the original photo and the photo you ended on. Effectively taking you back to where you started, not where you left off.

    49 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  5. Mousewheel scrolling too slow

    Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.

    5 votes

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    1 comment  ·  FOLDER PANEL  ·  Admin →
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  6. Navigation issues in Bridge 2023

    There are some things that don't work in version 2023 anymore and that I miss already after one day of use:
    - No thumbnail zoom with ctrl + mouse wheel.
    - No backward function with backspace or back key on the mouse (!!)
    - no more delay for showing quick info metadata
    - no new window with Ctrl + N - instead tabs with Ctrl+Shift+T - let's see if this is better...?

    33 votes

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    Hi,


    Many of the issues reported in the thread are fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  7. Bridge 2023 Folder Navigation Jumps to the Top When Photo is Added

    I use Bridge to edit batches of photos, dragging the selected photos into my "selects" folder within the project folder. With the 2023 update, every time I drag a photo into the selects folder, the folder panel jumps to the top of the folder list, and I have to grab the scroll bar and scroll back down to my selects folder to add the next photo. This is seriously slowing down my workflow.

    28 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  8. Sorting by dimensions broken

    Sorting by dimensions is broken. I have a number of images that are greater than 4000x4000 px and they are placed at the end of the list of files when I have them sorted from largest to smallest dimensions. They are placed at the end directly behind ones that are 1080x1080 px.

    In the screenshots attached, you can see the file beginning "896..." is 1080x1080. The following photo beginning with "739..." is 4309x4341. The rest of the images to the right are just as large however they are placed at the end where it should be the smallest images. I…

    1 vote

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  9. Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw!!!

    Bridge Beta v14.0.0.57 BUG: no thumbnails for RAW files AND no CameraRaw (Ctrl+R not working, and there's also no CameraRaw in the menus)!!!
    It (CameraRaw, Ctrl+R, ...) is not working on Canon CR2 and CR3 files, also not working on simple JPG files too!
    The very same is working in "normal" Bridge (v13.0.4.755).

    2 votes

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    2 comments  ·  PERFORMANCE  ·  Admin →
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    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  10. Bridge 2024, new incident window misplacement

    Dear Adobe, if it ain't broke, don't fix it. It's clear the developers of Bridge don't actually use the program.

    So, thank you so much for finally fixing the ability to have multiple windows open... WHY, oh God why, would you make it so the new window is placed slightly down and to the right? So, now you've added a new step to my process of having to move it up and to the left. Please stop making my life harder.

    You should really try to get the beta version into professionals' hands before you release a new version. BC…

    1 vote

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  11. flip, rotate, mirror are not correctly exported consistently - export feature is not trustworthy

    RAW to which one of the following operations has been applied : rotation, horizontal mirroring, vertical mirroring, vertical flip, horizontal flip, will NOT reflect that operation smoothly, continuously, reliably if the Bridge "export" function is used. To be sure that the export happens, you must directly use the INTERNAL export to camera raw.
    It would be helpful if all export/conversion/saving functions were consistent and consistently working.
    Currently, I cannot trust Bridge's "export" function.

    Bridge 14.0.1.137

    Issue is still present.

    1 vote

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    0 comments  ·  CAMERA RAW  ·  Admin →
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  12. Backward and Forward Mouse Button Navigation in Bridge 2023

    Lost the ability to "go back" and "go forward" through folders using the mouse buttons. Pressing the scroll wheel to the left or right does nothing now.

    15 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  13. Thumbnails in Content panel skip back to top after deleting file

    Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

    14 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  14. Sort order has changed

    Sort order has changed on Bridge 13.0 (Windows 11).
    Previously, the character "_" was in front of numbers in alphabetical sorting. Since Bridge version 13.0, the underline appears after the numbers. How can I reset this correctly?

    11 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  15. Slideshow Selects Two Images

    After the latest release, when you exit a slideshow, the first and last images you viewed are selected. Only the last one should be selected.

    9 votes

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    3 comments  ·  SLIDESHOW  ·  Admin →
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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  16. Picture since latestest update not visible, Camera Raw not active in Bridge

    Picture since latestest update not visible, Camera Raw not active in Bridge

    1 vote

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    0 comments  ·  CAMERA RAW  ·  Admin →
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    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  17. Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu

    after Update on 11.08.2023, Upon attempting to open RAW files in Adobe Bridge, the option to "Open in Camera RAW" is not present in the context menu or any other relevant menu. The functionality to directly open RAW files in Camera RAW is missing. I am using BRIDGE Beta version. Thumbnails for SONY .ARW RAW files are not displayed in Adobe Bridge, causing difficulties in identifying and previewing these files within the application.

    1 vote

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    0 comments  ·  CAMERA RAW  ·  Admin →
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    Hi,

    This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

    We would recommend you update and confirm if the issue is resolved.

    To update Camera Raw: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

    We appreciate your patience and support.

    Regards,

    Bridge team

  18. Bridge 2023. Bug when batch renaming files with metadata

    Metadata values aren't anymore correctly extracted from picture files (NEF or JPG).
    Only ^F<value>^F<value> added.
    It was perfectly working in Bridge 9, 10,11,12.

    8 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  19. Folders view cronology broken in Bridge 13

    It's making a schoolboy error that didn't happen before. 1, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 2, 20... etc

    8 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  20. Bridge 2023 cannot open Mac OS aliases (Mac OS 12.6, M1 Mac)

    Aliases do not open, there is no error. They opened in version 2022 without a problem.

    5 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

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