Bridge 2023 - Thumbnails and Previews not generated for large files
Bridge 2023 (version 13.0.0.562) not generating thumbnails or previews for files larger than 1GB even though I have the threshold set at 5GB. After purging the cache and restarting it still doesn't work.
8
votes
Hi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
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New Studio
commented
Not only are previews not generated in this situation, but when trying to add metadata to these files a warning pops up that says the metadata cannot be written to files where the preview "is being generated". As stated in the title, the preview unfortunately never gets generated.