thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows after a click on any thumb
Bridge CC 2019 - thumbnails (JPG, NEF, RAF) do not generate on iMacPRO. Preview shows an image after a click on any thumb.
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Hector Ortiz commented
Updated to latest version, still have the same issue with the thumbnails.
macOS Mojave
iMac Pro
3 GHz
64 GB RAM
Vega 64 -
E. de Juan commented
I have updated to the new version and now the previews are correctly seen
thank you ! -
Dear Users,
We have released a new version of Adobe Bridge CC (9.0.1.216) which also includes fix for this issue.
Request you upgrade your Bridge version from Adobe Creative Cloud Desktop or https://creative.adobe.com/products/download/bridge
Please let us know if you face any issues.
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Raul Aguilar commented
Same iMac Pro
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flip phillips commented
Mojave 10.14.1, iMacPro, images are black -or- noisy. https://flipphillips.com/drop/bridgefail.png
Machine info: https://flipphillips.com/drop/machine.png -
Anonymous commented
same here. can't see thumbnails in adobe bridge cc 2019 content window. everything up to date.
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Jeff commented
Same iMac Pro, Mohave, same blue and red stripes, same urgency in need to correct
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Sandra commented
Same here, glad its not just me. This needs sorting as soon as possible its not workable like this.
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John commented
Same issue here. All thumbnails across all views, all preview resolutions, and all tabs (Essentials, Libraries, Filmstrip, etc.) are scrambled and/or black and unusable. This is a huge issue because I need to cull thousands of photos and cannot go one at a time.
I am using an iMac Pro, 3.2GHz Intel Xeon, 32GB 2666 MHz DDR4, Radeon Pro Vega 56 8176 MB.
I have purged cache, reset preferences, and all the other recommended troubleshooting solutions to no resolution. I have even tried removing Bridge completely and reinstalling. It literally worked for a second before thumbnails became scrambled.
It doesn't matter the file type from JPEG, TIFF, RAW, DNG, PDF—any image related filetype is non-viewable via thumbnail. Please help as quickly as you are able.
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Dieter commented
Same problem. All thumbs blue and red stripes. CC Bridge 2019. iMacpro (2017) macOS Mojave.
Urgend help needed.
Thamks -
Hector Ortiz commented
Hi Seth
I checked and Camera Raw is up to date and purged the cache but it didn't got solved.
Note: When purged the cache I noticed all the thumbnails appearing good for less than a second before getting all scrambled again.
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E. de Juan commented
The same problem.
CC Bridge 2019
iMacPro
Mojave -
Nadine commented
Same problem here.
iMac Pro (2017) macOs High Sierra 10.13.6
Prozessor 3,2 GHz Intel Xeon W
Graphic Radeon Pro Vega 56 8176 MBAll Tumbnails are scrambled - anywhere (Filmtrip and all the others)
jpg, pdf, png, raw, nef, dngPlease help!!! Thanks
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Anonymous commented
iMac Pro (2017) - macOS Mojave Version 10.14
- Processor 3.2 GHz Intel Xeon W
Adobe Bridge CC 2019 is very slow on iMac Pro (2017) and doesn't generate thumbnails at all. Doesn't matter which format they are (.nef, .DNG, .jpg, .RAF...)- Memory 32 GB 2566 MHz DDR4
- Graphics Radeon Pro Vega 56 8176 MB
- Built-in Retina display 27" (5120 x 2882)P.S. my MacBook Pro 15" doesn't show any anomalies on macOS Mojave 10.14
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Daniel Funke commented
Same for me and my Team members.
We are using:
- iMac Pro 2017 MacOS High Sierra 10.13.6
- Radeon Pro Vega 64 16368 MB -
Anonymous commented
I have the same problem on an iMac Pro with OS 10.14
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Hector Ortiz commented
Yes, I'm on a iMac Pro 2017 MacOS High Sierra 10.13.6
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Alex commented
I have the same issue after updating yesterday. It's across all view modes - scrambled/dark static images. I've purged the cache and cleared all preferences and it's still happening. I also get the red stripe that Tamara mentioned in preview mode.
iMac Pro (2017)
Processor: 3.2 GHz Intel Xeon W
Graphics card: Radeon Pro Vega 56 8176 MB
OS: Mac Mojave 10.14All programs are up to date.
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Klaus H. commented
I have the same problem with scrambled thumbnails in all views. There is also no preview of CR2 raw pictures possible.
I use an iMac Pro 64 with OS High Sierra and Radeon Pro Vega 64 16368 MB. -
Can you please share the OS and hardware on which you are facing this issue