Bridge 2019 Photo Downloader doesn't remember previous settings
The new Photo Downloader always comes up in Standard Dialog, even though I previously closed it in Advanced. It always defaults to my Pictures folder, even though I chose a different folder for previous download. It always defaults to Basic Metadata, even though I chose something different on previous use.
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32 comments
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Peter Astle
commented
Version 9.1.0.338 appears to have addressed this issue.
I installed this latest update two days ago and all works as it should now. -
Eric Johnson
commented
This is an important workflow option. Please fix!
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Martin Palmer
commented
I'm a newcomer to Adobe CC, having stuck it out on CS6 on my PC until switching to a Mac forced my hand. I expected an enhanced experience for my monthly bucks, but this is a Pain In The A**. I'm having to set up the save location path, metadata, everything, from scratch every single time I download. Why do things that worked perfectly in CS6 - ie, years ago - not work any more? Fix it please!
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Anonymous
commented
I'm have the same problem. Have to click File>Get photos from camera, each time I want to import from my memory card and then have to recheck everything. This all happened after last Bridge update.
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Nathan Large
commented
This is happening on my comp for the last two months. not fun
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Anonymous
commented
I havae this problem too. Also, I don't see preview thumbnails even in advanced mode
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Danny
commented
HELLO! FIX THE PHOTO DOWNLOADER SO IT REMEMBERS SETTINGS!!!!!!!
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Scott Fineshriber
commented
I am a photographer. I am experiencing the same problems with Photo Downloader from Bridge CC 2019. It forgets previous info, opens up as if I've never used it before. PLEASE fix this ASAP. I am working on an iMac running OS 10.14.3 Mojave.
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Robert
commented
It has been over FIVE MONTHS since I first reported this in 9.0.0.204. Bridge has been updated to 9.0.2.219. This is completely astonishing from a company with Adobe's reputation. This breaks the normal workflow. Not only is the path to save photos to still lost (it defaults to Pictures on the Mac), so is the renaming settings, the advanced tab setting, and the metadata template for properly marking the photos. This needs to be fixed, ASAP. My cloud apps are up to date and I'm paying my subscription every day. What gives?
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Anonymous
commented
This is bug thrustrating , because we need always same options when downloading pictures. Please, fix this soon!
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Peter Astle
commented
Although we are talking about Bridge CC 2019, it appears that Bridge is attempting to save settings for the photo downloader in Bridge CC 2018 folder which is likely missing from your system.
Refer to this thread for a simple effective solution:
https://forums.adobe.com/message/10831435#10831435 -
Warunicorn
commented
Try what's suggested here at the official forum (it requires some digital elbow grease):
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Jos
commented
Still not fixed, February 2019, C'mon Adobe
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Bruno Simões
commented
I've the same problem.
ADOBE: please fix this!!! -
Roberto Bertero
commented
I’ve uninstalled Adobe Bridge version 2019 and reinstalled version 2018.
In Bridge 2018 Photo Downloader keeps all data in memory perfectly.
Weird solution, I know, but... it works.
(MacOS Mojave 10.14.2) -
Tom
commented
Yes, this bug really messes with workflow when you're in a hurry to get on with the job. Get it fixed Adobe!!!
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Marc
commented
Same here. 9.0.2.219 x64 purchased yesterday. Nice start...
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Robert
commented
It is now 2 1/2 months since I reported the bug and by my count at least two updates, one for sure to Bridge where the Photo Downloader resides. Yet, what? Not fixed yet? This seriously impacts workflow. Not a professional response for a professional paid-for tool, especially for what I suspect is simply and error of not reading in or writing out the settings properly. Please get your development staff on this ASAP.
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Anonymous
commented
Photo Downloader won’t download some photos on my phone, and ilI have to force quit alot! I can’t get work done! 😖
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Anonymous
commented
Adobe records gillions in profit $$'s but cannot fix this simple quirk. I thought CC was supposed to remedy these long ghostings from their engineers. Maybe this dips into their record breaking profit margins.