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Shelley Himmelstein

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    Shelley Himmelstein commented  · 

    The fix is not working for me.

    I already have the CC Bridge 2019 folder, as well as CC Bridge 2020. CC Bridge 2021. (The Adobe Community also recommends Downloader 2019.) By the way the problem started with 2019... before the download and retaining the Advanced Settings were good.

    What should be done with all the folders.

    In any case, the Downloader quits frequently whether I'm downloading a few files from my iPhone or 100.
    Details:
    • I work on a MacBook Air running Mojave and an iMac running Big Sur. The problem exist on both.
    • CC Bridge 2021 kept up to date.
    • On Photo Downloader, I used Advance Settings to choose and rename files downloaded.

    This problem with Photo Downloader has been happening since 2019. It never used to before. It is long overdue to be fixed.

    Shelley Himmelstein supported this idea  · 

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