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Batch Rename Freezes Does Not Work

Batch Rename Freezes and program will not respond. This happened today with Version 13.0.4 so I checked for updates and found Version 14.0.0 was available so downloaded it but had same issue. A few days ago I started getting a popup about Adobe Acrobat: Acrobat quit unexpectedly. Click 'Learn more' for possible fixes. However, Acrobat did not quit unexpectedly, I had just closed an Acrobat Document. This has been going on for about a week. Wondering if there is any relation to this and Batch Rename not working. I have used Batch Rename previously in Version 13.0.4 before with no issues.

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Ron Varley shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminSwati (Admin, Adobe Creative Cloud Bridge) commented  ·   ·  Report

    Hi,

    There is latest patch Br #14.0.1 available, which has few fixes around batch rename functionality. Could you please try the build and confirm if that resolves the issue.

    Regards,
    Bridge Team

  • Tanu Goel commented  ·   ·  Report

    Hi @Ron Varley ,

    Thanks for your feedback.
    Could you share the following details about the issue:

    System configuration
    Is the issue specific to particular files/format?
    Screenshot of Batch rename preset settings.
    Please share the video of the issue you are observing at sharewithbr@adobe.com

    Thanks,
    Bridge Team

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