Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

102 results found

  1. Bridge 2023 - Far too many bugs to file all separately...

    Come on, developers, the 2023 version is like an early test version...
    Seriously, there are too many bugs in this version to file it separately...

    No what? Should I reinstall every year the old version of an Adobe product, just because the developer team doesn't know how the prior version has worked???

    Here is the list of the bugs discovered just when giving a ty to the new version:

    • Preview focus loss: hit spacebar to preview a file, then click on the other monitor. Bang, you can't return to the thumbnail view, you are stuck on zooming in/out the image.…

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Color synchronisation don't work in 2019

    After updating to Bridge 2019 color sync is no more working. It causes that the soft proof in other applications like InDesign is no more possible.

    (WHY ARE THE CATEGORIES ABOVE ALL WRITTEN TALL?)

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. custom export not starting in custom workspace tab, only putting export on wait list

    Custom export is only working in the standard workspaces. In my saved custom workspace it is only putting the batch on a never starting waiting list.

    MacOs 10.14.6
    Bridge 10.1.1
    Mac Pro

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. CFExpress type B card not recognized by photo downloader anymore.

    Adobe Bridge photo downloader no longer works with my CFExpress Type B cards since the update to 2023. It also doesn't show the card as a source in the drop down list. When Windows 11 tries to autoplay I get an error message "Application not found".

    It worked fine in the previous verions of Bridge.

    The SD card works, and so does plugging in the camera via USB.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bridge downloads double images from single SD card

    I have a Sony a92 with two ScanDisk SD Extreme Pro cards installed. When I select my camera to download the images via a USB type C cable to my Win10 PC; Bridge shows two copies of each image with a common .ARW image name in the preview window. When the download is completed each of the duplicate images now appears in the new days file folder with a comon image name plus a second image with the same root name with a "-1" appended.

    FWIW: This started with one of the updates within the past six months to one…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bridge doesn't read CFexpress cards

    Bridge 11.0.1.109
    insert CFexpress card into reader, nothing happens, image downloader ignores new card.
    Windows 10, version: 20H2, OS build:19042.867
    Expected: Bridge download images popup should open with new images showing to download
    What happens: Nothing
    I have to manually download the images and rename, catalog, set backup etc...myself.

    Adobe claims this is a 3rd party module issue. Bug is within Adobe's SW regardless of third party status, ergo, Adobe is responsible for resolving this bug. Please don't ignore this any longer.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Bug Bridge 2023: Info Panel Persists

    I nstalled Bridge 2023 (Win 10, GPU active, River 7i core), and I like several new features. However, multiple information panels open that persists across different applications; they cannot be dismissed. I have attached several examples. They only disappear when Bridge is closed. Sometimes 1, and as many as 5.
    Any ideas?
    Mike

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Can't Use Image Processor fro Bridge to Photoshop

    When I try and use the Image Processor from Bridge to Photoshop it states I need to load the latest version of Photoshop which I have.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Mouse changes when in Bridge window

    I have my pointer set to XL as windows default. this carries through in PS and AI however when I use the bridge the pointer size drops by 50%. Please correct this bug to maintain the same pointer as windows default.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bug calling Image Processor from Bridge

    When using the Image Processor from Bridge using
    Tools>Photoshop>Image Processor
    If any selected filename contains an apostrophe then Photoshop is brought to the foreground but the Image Processor dialogue box never appears.
    There is no error message in Bridge or Photoshop.
    System Windows 10 64; Bridge 14.1.0257, Photoshop 25.7.0.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. The search/find dialog does not resolve to the first editable field.

    The find dialog used to resolve to the first editable text field. It doesn't now. You have to click on the field (or press tab a few times) to edit the search string. This is very annoying and a productivity speed-bump. I use bridge to quickly find items by using CMD+F, typing the string, then pressing enter. It was very helpful.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Image Quality doesn't work in the WorkFlow - Image size is the same regardless

    When I run a workflow to resize and then reformat an image it doesn't make a difference whether I specify Image quality of Low or maximum. The file size remains the same regardless.
    OS: Windows 10

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Key is (wrongly) translated as "note" (music key) on french

    On the "what's new" screen in Bridge 2021, I was stuck for a moment wondering what "stars and label with unique music key" meant.

    indeed, it was supposed to be "stars and label with unique key(stroke)"

    in French, a keyboard KEY is "une touche".
    a musical KEY is "une clé".

    You have 2 titles wrong, see capture.

    titles should be "Note par touche unique" and description title should be "Notes et étiquettes à touche unique"

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. "Open Files Photoshop Layers" is not working anymore in CC 2019

    "Open Files Photoshop Layers" is not working anymore in CC 2019
    it only opens one file.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Adobe Bridge refreshes thumbnails after getting photos every time

    If I download selected photos from my device (Xiaomi mobile phone or 2 different Sony cameras), once completed, I have to go through the 'get photos' procedure again where AB recaches the thumbnails. This really wastes a lot of time, especially if you have more than 500 photos on your device. To me, it's a bug. Surely if it's cached all the thumbnails once, you should be able to select photos for download, and once downloaded to AB, select some more without AB having to recache and go through the whole procedure again. As I rename each group of photos…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Bridge does not remember last folder in use

    When opening bridge, it remembers the content previous to last.

    For example if your last viewed content is \pictures in your last session, and in the session before was \movies. If you open and close Bridge, it toggles between both contents.

    It seems to be opening the iteration [1] from an array, instead of [0]

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. bridge search not finding all files related to keyword

    Bridge version 13.0.1.583. Mac OS 12.6.1
    When searching using a keyword in Bridge, not all photo files are found. Under advanced search, I have everything ticked including searching in sub-folders.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Content "tab" Column item is mispelled.

    I found a typo in one of the Content tab column labels. The word "Dimensions" is misspelled as "Dimentions". How was it spelled correctly in the previous version and now all of a sudden someone can't spell? I expect better.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Bridge 2023 memory

    After running Bridge 2023 in background on a M1 Studio the memory run full. Then only help killing the Bridge process.
    At this time, I dont know how to reproduce. But it happend several times.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. File > Get Photos from Camera

    Not able to see either the SD card from the camera or the scandisk drive to get photos from camera. Also Photo Downloader does not show the devices to get the photos from. Neither are working?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 6
  • Don't see your idea?

Feedback and Knowledge Base