Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Batch rename skips pictures

    Starting with the update before the current one, batch rename will randomly skip files in the batch.
    On the previous update it was dropping the last photo in the batch. I originally thought that I was just being careless making my selections.
    In the latest version, (Rev. 11.0.1.109) it will drop several out of a batch. They will not be sequential. Just several random shots.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  2. High CPU usage

    Having generated previews and doing nothing, the CPU load is 80-100% !!!
    When running the previous version, the CPU load is only 1%
    At the moment, viewing and tagging photos is almost impossible with such high CPU usage

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  3. Keywords from Lightroom not showing up in Bridge.

    Using the latest updates Bridge 10.1.1.166 and LRC 9.3. The keywords applied in LRC are not showing up in Bridge.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  4. Full screen preview in adobe bridge - problem

    When i hit spacebar to do a quick image preview and rating... the screen is now pulsing..... almost a subtle flashing which is very exhausting for my eyes...... why is it doing this? .. it is a new issue ....

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  FULL SCREEN MODE  ·  Flag idea as inappropriate…  ·  Admin →
  5. Batch export not working

    I tried to uninstall current version (10.1) and instal older one... Nothing. Back to last version. Nothing... Unfinished tasks are still in Queue and nothing is hapenned (see attached screenshot)... (win 1 /, all CC apps updated yesterday) maybe troubles with CameraRAW?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. suddenly doesn't opens raw files

    Adobe Bridge 10.0.4.157
    Camera raw (declared) : 12.2.1

    click on a .CR2 file (like I did yesterday) and there is no camera-raw option: it goes immediately in photoshop giving an error.

    I can't find a "put everything as it was when working" button. Is there one? :-D

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  7. Rename next (with filename selected in Content panel) Tab key error

    In the Content Panel when renaming files, the Rename Next feature which previously worked by pressing the Tab key no longer works.
    Currently, after typing in the new file name and pressing Tab, the next file is initially highlighted and ready to be renamed, but quickly jumps back to the previously renamed file and no longer has a filename selected to rename.

    Bridge Version 10.0.3.138
    Mac OS Mojave Version 10.14.16

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bridge becomes unresponsive until I click off, then back onto Bridge

    Bridge 10.0.3.138
    Click to another app, click bridge, it doesn't respond. Click another app or window again and Bridge

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
  9. Video Thumbnails not Generating / Unable to Preview Videos

    I am trying to use Bridge to organise and preview my library of stock video.
    From what I've seen online this should be possible, but when I open Bridge and browse to a folder containing video files, all I see is the Quicktime icon.
    I don't see full metadata, and I am unable to preview the video within Bridge.
    Am using version 10.0.3.138 of Bridge on a 2013 15-inch Retina MacBook Pro running macOS Mojave 10.14.6

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  10. Batch rename hangs

    When there're some files which may be given same name after renaming, Bridge will takes serial number such as (2), (3), ...and more.
    But today's version, Bridge hangs and the files are left with temporal names.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  11. Scaled to Fit/Fill

    The 'Slideshow options > Scaled to Fill / Scaled to Fit' function does not work. This is reported more often in the foru and has not been working for the last few years.
    E.g. described https://community.adobe.com/t5/bridge/to-this-day-quot-scaled-to-fit-fill-quot-in-bridge-slideshow-options-still-does-not-work/
    Quoted from forum:
    "When a folder of images are all of various pixel dimensions, and a user checks "Scaled to Fit" in Slideshow Options and then runs the Slideshow, one can reasonably assume that EVERY IMAGE SHOULD BE FIT TO THE CURRENT SCREEN, PROPORTIONALLY! The remainder of the image should be letterboxed.

    But that simply doesn't happen with Bridge. And it never has. On…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  FULL SCREEN MODE  ·  Flag idea as inappropriate…  ·  Admin →
  12. Full screen preview NOT sharp

    With a file selected from the contents window, pressing the space bar generates a full screen preview. These full screen previews are very soft, making them almost useless when making decisions about images. This seems to be a problem for some time that has not been corrected.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Camera Raw does not come up from Bridge.

    Bridge version 10.0.1.126 Does not bring up camera raw. My version before this I could use Camera raw even if not a raw photo.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Flag idea as inappropriate…  ·  Admin →
  14. Thumbnails flickering in Bridge 2020/Mac

    Bridge thumbnails show as flickering gray boxes instead of images. video screen grab attached. iMac Retina 5K 27" late 2015 Mojave 10.14.6

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    NEED MORE INFO  ·  10 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  15. Bridge 10.0.0.124 Cache is not working at all

    I'm actually speechless. It is beyond my imagination how Adobe can release unusable version. To reproduce:
    - Generage cache for some folders and subfolders.
    - wait 2 hours
    - turn off laptop, disconnect external drive go to work
    - attach drive turn on laptop
    - run bridge - go to foder with pre generated cache
    - bridge starts generating thumbnails again

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  CACHE  ·  Flag idea as inappropriate…  ·  Admin →
  16. Fullscreen Preview Desaturated

    I'm using Adobe Bridge 2020 (0n macOS Mojave).

    The displayed thumbnails are correct. But as soon as I open the fullscreen preview the colors are desaturated and dull.

    With this bug, showing the wrong colors, the software is absolutely unusable!!!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- FIX RELEASED  ·  3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  17. XMP in MOV not working randomly and without a identified cause

    Bridge is unable to set/change XMP metadata in a list of MOV files that have the same source: some are writable, some others no, and the errors are very non-speaking. There is no way to know what can be done, or IF something could be done, changed, done better. What EXACTLY, and tecnhically (suppose you are speaking with Phil Harvey of exif-tool) does Bridge need to write and change XMP MOV metadata?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  18. Serious batch error: When renaming files with batch rename, it skips files

    When renaming a group of files with batch rename, it skips a bunch of files, not just xmp files. This leads to serious data chaos. Already tried resetting the preferences, still experiencing the same problem!

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  19. Preview Panel Scale for .AI files

    Adobe Bridge 9.1.0.338
    Mac OS 10.14.5 (iMacPro)

    In previous versions of Bridge, I could preview many different files (such as JPEGs or PNGs, Illustrator, PDFs etc) and these would fill the screen space available within my Preview Panel.

    All bridge shows (iMac Pro) are small thumbnails (not large previews).
    Is there a way to change this / or scale the preview panel output?

    Thanks!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREVIEW PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  20. bridge crashes when opening file in camera raw since new cc upates

    bridge crashes when opening file in camera raw since new cc upates

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base