Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1547 results found

  1. Mousewheel scrolling too slow

    Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  FOLDER PANEL  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Bad behavior when assigning keywords

    If I assign a couple of keywords to an image in Bridge 13.0.3.693 (as well as several other recent versions) and then move to another image, the keyword focus jumps back to the first keyword I assigned to the previous image. I want the keyword selection to remain where it is when a new image is being inspected the way it used to a few versions ago.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. No option to export cache

    Reintroduce option in Tools to export cache for a folder

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CACHE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Thumbnail selection error in Bridge 2023

    New apparent bug in the current release of Bridge 2023: When I tap the spacebar to preview an image, then use arrow keys to look at more images, then hit spacebar again to leave the preview view... Bridge now selects both the first and last image. The normal behavior has always been to leave the selection only on the last image previewed. If this is meant as a new feature, please offer the option to turn it on or off. Thank you!

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  5. Annoying Notification.

    This notification keeps reappearing in Bridge no matter what settings I set for my cache or how many times I click on Compact cache now or X-out of the notification.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  CACHE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Mouse-Over file information windows stays on window after moving mouse away

    Mouse-Over file information windows stays on window after moving mouse away:

    When you move the mouse cursor over a image thumbnail in Bridge, a information windows pops up, in some cases they WILL stay even if the mouse has been moved away.

    Once they stay, they will also stay on top if you navigate around in bridge, even if you change the window to another application, the window stays on top, which is not only annoying, but seriously hindering work.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Bridge 2023 - metadata placard reappears

    When I turn off the Metadata Placard, it reappears when I reopen Bridge. I'd like it to stay hidden.

    Windows 11

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Many little things wrong with new Bridge

    Black does not show in thumbnails.
    Grayscale thumbnail still distorted
    Navigation jumps up to root directory on move or delete
    Workspace does not remember a closed panel
    Too much line space between items.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. duplicate

    In bridge 13.0.0.562

    • Duplicates of files are randomly displayed in the main window and are counted as different files.

    • Browsing previews by means of previewing full screen leaves on exit TWO selected files instead of just the last viewed one.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  10. In New Bridge 2023, the Dimensions panel name is misspelled (“Dimentions”)

    In New Bridge 2023, the Dimensions panel name is misspelled (“Dimentions”).

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  FILE INFO  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  11. Bridge 2023 cannot open Mac OS aliases (Mac OS 12.6, M1 Mac)

    Aliases do not open, there is no error. They opened in version 2022 without a problem.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  12. Previews of .HEIC images are blurry in latest Bridge - 12.0.2.252

    Bridge 12.0.2.252
    Copy .HEIC files from IPhone 13 to PC with Windows 10
    Look at preview of any .HEIC file taken on an iPhone 13
    Preview should be sharp but it is blurry. Previews of jpg files are fine.
    I have the extensions installed and the files are OK in Photoshop and all the other Windows 10 apps.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. flashing screen

    quick viewing in full screen keeps flashing , bridge is updated to the latest version

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PERFORMANCE  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Bridge downloads double images from single SD card

    I have a Sony a92 with two ScanDisk SD Extreme Pro cards installed. When I select my camera to download the images via a USB type C cable to my Win10 PC; Bridge shows two copies of each image with a common .ARW image name in the preview window. When the download is completed each of the duplicate images now appears in the new days file folder with a comon image name plus a second image with the same root name with a "-1" appended.

    FWIW: This started with one of the updates within the past six months to one…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Adobe Bridge Version 12.0.1.246 New search > find box: pull down lists do not work on any option

    Adobe Bridge Version 12.0.1.246 New search > find box: pull down lists do not work on any option (win 11)

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Bridge doesn't read CFexpress cards

    Bridge 11.0.1.109
    insert CFexpress card into reader, nothing happens, image downloader ignores new card.
    Windows 10, version: 20H2, OS build:19042.867
    Expected: Bridge download images popup should open with new images showing to download
    What happens: Nothing
    I have to manually download the images and rename, catalog, set backup etc...myself.

    Adobe claims this is a 3rd party module issue. Bug is within Adobe's SW regardless of third party status, ergo, Adobe is responsible for resolving this bug. Please don't ignore this any longer.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Photo Downloader

    Photo Downloader in Bridge does not recognize the Sony CFExpress Type A Card Reader on my Mac. It displays as No Device Found even though the device is recognized by the computer and I can view transfer files outside of the bridge application.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. horizontal flip made in Lightroom isn't saved in Bridge JPG exports

    Hi,
    I have noticed a few times that pictures that have been flipped horizontally in Lightroom are back to the original non-flipped version in JPG exports. They do, however, display correctly in Bridge as well as in Camera RAW. All other adjustments in those images are properly exported.
    Bridge 11.0.1.109, Windows 10. Images flipped in multiple Lightroom versions and processes.
    Regards,
    Michael

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Excessive CPU Usage

    How about you fix this problem which has been introduced in 2019 version and is still there in 2020 and 2021? Hammering the CPU for days on end to generate previews for a few thousand RAW files. Preferences set to use GPU, but no GPU resources used.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base