Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum
Thank you for your time, we really appreciate your feedback.
1587 results found
-
Mouse Scroll Wheel Sluggish (Windows 11)
Using the mouse's scroll wheel in Bridge's Folders Pane used to work comfortably. However, with version 15, the scroll speed is tediously slow. I checked my Windows 11 settings, and the mouse parameters have not changed.
4 votes -
Bug calling Image Processor from Bridge
When using the Image Processor from Bridge using
Tools>Photoshop>Image Processor
If any selected filename contains an apostrophe then Photoshop is brought to the foreground but the Image Processor dialogue box never appears.
There is no error message in Bridge or Photoshop.
System Windows 10 64; Bridge 14.1.0257, Photoshop 25.7.0.4 votes -
Bridge v.14.0.0 crashes when open
I have tried installing and reinstalling the latest Bridge v14.0.0 several times, but as soon as I run it and try selecting any item (or do anything at all), Bridge will crash, and often causes a full system crash. I tried updating my Nvidia driver, but it hasn't made any difference. I am unable to use this version of Bridge. I have used other versions for years without anything like this happening ever before. On top of that Premiere just crashed, again, so I don't know whats going on recently, but I am not very happy about it.
4 votes -
Doesn't work: Tools => Photoshop => Load files into layers Photoshop application
After running the command, an error message pops up (see pdf file). I have PS installed in the latest version + beta version.
4 votes -
Batch Rename Freezes Does Not Work
Batch Rename Freezes and program will not respond. This happened today with Version 13.0.4 so I checked for updates and found Version 14.0.0 was available so downloaded it but had same issue. A few days ago I started getting a popup about Adobe Acrobat: Acrobat quit unexpectedly. Click 'Learn more' for possible fixes. However, Acrobat did not quit unexpectedly, I had just closed an Acrobat Document. This has been going on for about a week. Wondering if there is any relation to this and Batch Rename not working. I have used Batch Rename previously in Version 13.0.4 before with no…
4 votes -
Bridge Scroll Speed
The vertical scroll speed (using the mouse wheel) is painfully slow ever since the last update.
4 votes -
Output Module 'Reset' button greyed out
I'm on the latest version of Bridge, and sometimes the Output Module 'Reset' button is greyed out even when there is content on the pages.
Several times I've had to restart Bridge just to create be able to start making a new output PDF with new content...
It happens sporadically, so unfortunately I don't have a screenshot to show.
4 votes -
4 votes
-
Manage Cache menu option is missing
The Manage Cache menu option is still missing from the Tools menu.
Has this feature been removed from Bridge?
It is still referenced as a feature in the documentation.
https://helpx.adobe.com/bridge/using/centrally-manage-bridge-cache.html4 votes -
Bridge does not display special characters and emojis in filename
Hello!
Starting in version 2023, Bridge stopped showing special characters and emojis in filenames and folders.
Could you please fix it?
The problem is present only in Windows, tested on several computers.
Everything is fine on the Mac.
Thank you!4 votes -
Color management issue in preview window
Problem from Bridge 2020 is back in 2023
Bridge 2023 does not show proper color profile in its Preview panel.. All files no matter extension (pdf, jpg,tiff,psd all) look dull in the preview window/pane. I have attached proof. It also doesn't matter if files are color managed. All colro pictures looks extra desaturated in the preview window, but look correct in the content window as you can see in my screenshot. (color management IS ticked in preferences btw).
Adobe Bridge v.13.0.1.583
No steps to produce problem needed, just doesn't work default
running MacStudio M1 max / OS Ventura 13.0.14 votes -
Preview color drift_Bridge 13_Apple Silicon_MacOS 13.1
Preview panel has no proper color management. Colors are dull and washed out. There's no blacks. What's the joke, thumbnails have good colors.
It seems to me you need a test engeneer, pls send me the beta first.....what a shame...4 votes -
If I turn on "Compact cache on idle" it always asks me to click to comapct the cache...
In Bridge > Edit > Preferences (Ctrl+K) > Cache page there is a switch:
"Compact cache on idle (Recommended)"If I turn it on it alwys displays a modal window with a question if I want it to compact the cache and waits for my interaction (!!!) to click on the X (close) or the "compact cache now" button.
So... IMHO it is and I am not idle if I have to click on it.
And... why I have to click on it if once I've set it in Preferences?
And... if this appears... why it does not have a…4 votes -
Page Up and Page Down have no function
Reinstate the page up and page down key function in Bridge to review photos/files
4 votes -
Command+down arrow (Mac OS) does not open file, bridge 2023 version 13.0.0.562
Command+down arrow (Mac OS) command to open files does not work in bridge 2023 version 13.0.0.562. MacOs Monterey
4 votes -
Deleting pictures in photoshop bridge
Deleting pictures in Photoshop bridge. If I delete a file say part way down in the preview (left side two columns wide, JPG and Raw side by side) after deleting Bridge take me back to the top of the listed files. I have scroll down to the position in list I was at before deleting. Wasting time. It did not do this before doing the latest upgrade 13.0.0.562. I cannot find a way to stop this.
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Since update, cannot use arrow keys to advance images in Bridge
Since updating bridge on two windows machines, both running Windows 11 pro, I am now unable to use the arrow keys to advance images in Bridge. The only way to move to another image is to use the mouse and click on the desired image. A re-install did not fix the issue.
4 votes -
Selecting Multiple Photos to Reorder, it Reverses all the Images
Using the updated release Adobe Bridge 2023 Monterrey OS. When you select multiple photos (Shift Click 2 or more photos) to rearrage (sort order is Manually), they are placed in reverse order.
4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
"HRESULT error: The GPU device instance has been suspended" after upgrading to version 13
Bridge pops up the "HRESULT error: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action." error dialog when I select the second image.
Bridge Version: 13.0.0.562
Steps to Reproduce:
- Open Bridge
- In the Folders tab select a directory
- select any image
- select any other image
-> Error dialog comes up.
-> Dismiss the dialog and Bridge closes (crashes?)Operating System:
Windows 11 version 22H2
Most recent patches installed
KB5018496 installed
KB5018341 installed
Acer A515-54 laptop
Windows Update says all my drivers are up to date.
I have cleared the Bridge cache.…4 votesHi,
The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.
You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html
Thanks,
Bridge Team
-
Bridge 2023 Incorrect Compact Cache Warning
Bridge 2023. When changing panel sizes in workspace it triggers "Compact Cache" warning. Clearly irrelevant, and my cache is properly set and does not require a manual cache compact. Doesn't matter if I say ok anyway. Just does the same thing the next time I change the size of a panel. Not a real problem, just annoying. Have also reset the warnings in preferences hoping it would give me a chance to say "do not show again." But this did not work.
4 votes
- Don't see your idea?