Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
1422 results found
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FILES DONT OPEN IN PS WHEN DOUBLE CLICKED OR DRAGGED, NOR WHEN DRAGGED FROM FINDER TO BRIDGE ICON ETC.
FILES DON'T OPEN IN PS WHEN DOUBLE CLICKED OR DRAGGED, NOR WHEN DRAGGED FROM FINDER TO BRIDGE ICON ETC. Copying doesn't work within windows, reveal file doesn't work either. I updated both Br and Ps, its still broken.
4 votes -
Video Thumbnails not Generating / Unable to Preview Videos
I am trying to use Bridge to organise and preview my library of stock video.
From what I've seen online this should be possible, but when I open Bridge and browse to a folder containing video files, all I see is the Quicktime icon.
I don't see full metadata, and I am unable to preview the video within Bridge.
Am using version 10.0.3.138 of Bridge on a 2013 15-inch Retina MacBook Pro running macOS Mojave 10.14.64 votes -
Batch rename hangs
When there're some files which may be given same name after renaming, Bridge will takes serial number such as (2), (3), ...and more.
But today's version, Bridge hangs and the files are left with temporal names.4 votes -
Flickering preview panel
I'm finding the preview panel in Bridge running on 10.14.6 is flickering – the background flickers between dark grey and a light grey. It also switches when I click onto the windo to mae it active, but it flickers in the background too.
4 votes -
Batch rename not always correctly parsing milliseconds from .nef files
Version: 10.0.2.131
.NEF with Date Created in File Info: 2020-01-24 16:08:56.6 -06:00
gets parsed to: 20200124160856000 - i.e. drops the ms.
Then, other files (taken during the same second) can conflict due to the same bug, creating more naming problems (i.e. same file name with (1) appended).
This is a new bug since 2020-01-19
Windows 7
Expected result: 20200124160856600
Actual result: 20200124160856000
Level of bug: Important (as long as it gets fixed relatively soon)4 votes -
Bridge 2020 - Scrolling is JUMPY
Loving that Bridge is getting some attention now. Looks like some nice improvements were made. HOWEVER.
Scrolling with a magic mouse in the folder panel is WAY too fast.
158px per tick!Can we please have some acknowledgement here?
4 votes -
Full Screen Rendering Issue
After updating my Mac to Mac OS Catalina full-screen mode is not working properly. Please find the attached file for reference.
4 votes -
XMP in MOV not working randomly and without a identified cause
Bridge is unable to set/change XMP metadata in a list of MOV files that have the same source: some are writable, some others no, and the errors are very non-speaking. There is no way to know what can be done, or IF something could be done, changed, done better. What EXACTLY, and tecnhically (suppose you are speaking with Phil Harvey of exif-tool) does Bridge need to write and change XMP MOV metadata?
4 votes -
Serious batch error: When renaming files with batch rename, it skips files
When renaming a group of files with batch rename, it skips a bunch of files, not just xmp files. This leads to serious data chaos. Already tried resetting the preferences, still experiencing the same problem!
4 votes -
Automatic stacking of raw and jpg versions of same image
My camera can has a RAW+JPG mode where both formats of an image are generated. It would be great if Bridge would automatically create a two image stack of these, so that when deleting images, I can get rid of (or save or move) both at the same time. I think Apple's Photos app does something like this.
4 votes -
bridge crashes when opening file in camera raw since new cc upates
bridge crashes when opening file in camera raw since new cc upates
4 votes -
4K Monitor performance extremely slow
10.14.4 on 12 core Mac Pro with 48 GB RAM and M.2 HD. 4K monitor and 2K monitor connected to Radeon RX 580 8 GB. Bridge running on 2K monitor behaves as expected. Bridge window moved to 4K monitor and not rebooting Bridge is stunningly slow., taking moments to select after clicking a thumbnail, and scrolling is unbearable.
4 votes -
every file launches after effects
Since the last update, every file i double click launches after effects for import !
This concerns adobe extensions (psd, ai, ...) and other extensions (pdf, ppt, doc, docx, ...).
Such a pain to see every new update only generates new bugs and no usefull features...4 votes -
No Preview in Bridge after last update
After last update of Bridge NO Preview of files. NONE. Version 9.0.2.219. I'm paying every month. I want my functionality back.
4 votes -
Bridge CC 2019 Not Responding
Constantly seeing the "not responding" error and/or unacceptable waiting times and/or total crash in both Bridge CC 2018 and 2019. Unfortunately Bridge is completely unusable.
4 votes -
Bridge crashes while starting viewing a collection
I can not open Bridge anymore. Whenever Bridge starts while a collection is being displayed, it will freeze and crash right away. Since I closed Bridge last time after working on a collection it will automatically start viewing thiscollection. That is a problem. It is now impossible to start Bridge anymore since it will freeze and crash immediately.
The collection contains about 400 pictures. No way to start the app anymore without a work around (right click on a picture in explorer "open in Bridge").
Please fix asap.
4 votes -
4 votes
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Mouse changes when in Bridge window
I have my pointer set to XL as windows default. this carries through in PS and AI however when I use the bridge the pointer size drops by 50%. Please correct this bug to maintain the same pointer as windows default.
4 votes -
Excessive CPU Usage and crashes.
Bridge CC2019 is full of bugs and virtually unusable. This is just one of them:
https://forums.adobe.com/thread/2564501
Others include crashing when using the spacebar to view full sized previews.
Not being able to see progress/status when the content tab is set to vertical.
I've had to go back to cc2018 which functions fine generating 200,000 CR2 files and doesn't hog the CPU.
Did anybody test this POS before you released it for your customers to beta-test?
4 votes -
Can not delete files!
I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.
Tried it several times now, does not work. This has never happened to me before the 2019 version came out!
4 votesCan you please upgrade to the latest update of Bridge CC and let us know if the issue persists
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