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broken preview images

Broken image preview and thumbnails

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David Atkinson shared this idea  ·   ·  Report…  ·  Admin →
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  • dbertrand commented  ·   ·  Report

    Same problem here.
    Windows 10 Pro for workstation 10.0.19041
    Intel Xeon W-2125 4 cores
    64GB ram
    NVidia Quadro P5000 16GB

    Bridge 11.0.1.109

    Greyscale PSD file, no layers, Gray channel plus 2 selection channels.

  • David Atkinson commented  ·   ·  Report

    Thanks Anisha - below is the info:

    Adobe Bridge 2021
    Version 11.0.0.83
    Mac OS 11.1
    iMac 27" 4.2 GHz Quad-Core Intel Core i7
    Memory 16GB
    Graphics - Raedon Pro 575 4GB

    The files breaking up are .psd layered - similar files in the folder
    remain intact, in fact it's 4 out of 8 .psd files have fragmented.
    The files open perfectly in Photoshop - it is just the thumbnail and
    display within Bridge that is broken.

    many thanks - David

  • Anisha Gupta commented  ·   ·  Report

    Hi,

    Thanks for your feedback.
    Could you share the following details about the issue:
    - Bridge version
    - System configurations
    - Is the issue specific to particular files/format?

    Please share the sample files on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

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