Anisha Gupta

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  1. 1 vote

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    1 comment  ·  Report Bugs » WORKSPACES  ·  Flag idea as inappropriate…  ·  Admin →
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    Anisha Gupta commented  · 

    Hi

    Thank you for your feedback.

    Could you please share the Adobe Photoshop version in use?

    Updating Adobe Photoshop to version 22.x should fix this problem.
    In case you still face the issue, please let us know.

    Thanks,
    Bridge Team

  2. 1 vote

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    1 comment  ·  Report Bugs » EDIT CAPTURE TIME  ·  Flag idea as inappropriate…  ·  Admin →
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    Anisha Gupta commented  · 

    Hi,

    Thank you for your feedback. Sorry to hear about the issue.
    Could you please share the following details about the issue:

    - Bridge version
    - System configuration

    Thanks,
    Bridge Team

  3. 2 votes

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    BUG- WE HAVE THIS  ·  1 comment  ·  Report Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    Anisha Gupta commented  · 

    Hi Michael,

    Thank you for reporting the issue to us. We’ve added this to our engineering issue pipeline.

    Regards,
    Bridge Team

  4. 21 votes

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    8 comments  ·  Report Bugs » PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
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    Anisha Gupta commented  · 

    Hi,
    Thanks for your feedback.
    Could you try switching to the “High Quality / On Demand” preview generation and check if that helps you with improved performance on the operation.

    Thanks,
    Bridge Team

  5. 2 votes

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    1 comment  ·  Report Bugs » CRASH  ·  Flag idea as inappropriate…  ·  Admin →
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    Anisha Gupta commented  · 

    Hi,

    Thanks for your feedback.
    Could you try switching to Embedded Preview size(cache setting) that should help you to get better performance? Let us know if you still face this issue.

    Thanks,
    Bridge Team

  6. 3 votes

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    2 comments  ·  Report Bugs » PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
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    Anisha Gupta commented  · 

    Hi,
    Thanks for your feedback.
    Could you share the following details about the issue:

    - System configuration
    - Files/Folder opened when you launched Bridge?
    - Average size & number of the files in the folder along with file formats details.

    Please share the details at sharewithbr@adobe.com

    Thanks,
    Bridge Team

  7. 3 votes

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    5 comments  ·  Report Bugs » THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
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    Anisha Gupta commented  · 

    Hi,

    Thanks for your feedback.
    Could you share the following details about the issue:
    - Bridge version
    - System configurations
    - Is the issue specific to particular files/format?

    Please share the sample files on which you are observing the issue at sharewithbr@adobe.com

    Thanks,
    Bridge Team

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