1420 results found

1. Adobe needs to provide a fast rollback of Bridge CC 2019 - I CAN"T WORK

   Give your PAYING customers an easy way to rollback this terrible update.

   15 votes

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   BUG- NEED MORE INFO  ·  9 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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2. Bridge 2023 Hogs CPU even when IDLE

   When IDLE Bridge hogs 24% of CPU all of wich is in kernel processes. And I mean IDLE - with previews fully cached.

   My system is a 32gb Ryzen 5800x overclocked, i can't imagine the performance on a regular pc.

   Also it has become slow and unresponsive to the point that pruning the pictures has become a pain: it's way slower than the previous version.

   14 votes

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   1 comment  ·  PERFORMANCE  ·  Delete…  ·  Admin →
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   BUG- FIXED (IN BETA)  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   The latest Beta build 14.0.0.57 has fix for this issue along with a few new features.
   For a complete list of features available in the Beta build, please refer to the community post :  
   https://community.adobe.com/t5/bridge-discussions/adobe-bridge-beta-is-now-available-14-0-0-57/td-p/13986216

   We would love for you to try it out and share feedback.

   Regards,
   Bridge Team

3. Thumbnails in Content panel skip back to top after deleting file

   Version 3.0.0.562. When a file is deleted in the Content panel, the view of thumbnails in that panel skips back to the top.

   14 votes

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   2 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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   BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

   Hi,

   
   

   The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

   You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

   
   

   Thanks,

   Bridge Team

4. Version 13 SUCKS

   The fact that there is no category for User Interface in general is telling. The new version UI is horrible beyond words. Multiple scroll bars. between the Preview and content panels is BULLSHIT and they don't work properly. This is so bad I won't use it and Bridge was a key part of my workflow. Obviously you didn't consult anyone who actually uses the program. Capture One is now my go-to application. And why do I have to create another account that's different from my adobe account to provide an entry here. More bullshit - ever heard of single sign on.

   The fact that there is no category for User Interface in general is telling. The new version UI is horrible beyond words. Multiple scroll bars. between the Preview and content panels is BULLSHIT and they don't work properly. This is so bad I won't use it and Bridge was a key part of my workflow. Obviously you didn't consult anyone who actually uses the program. Capture One is now my go-to application. And why do I have to create another account that's different from my adobe account to provide an entry here. More bullshit - ever heard of single sign… more

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   13 votes

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   8 comments  ·  PREVIEW PANEL  ·  Delete…  ·  Admin →
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5. Screen flickers every 1/2 second or so when viewing photos in full screen mode. This has been happening for months. Need it fixed please.
   13 votes

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   2 comments  ·  FULL SCREEN MODE  ·  Delete…  ·  Admin →
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6. Full screen preview in adobe bridge - problem

   When i hit spacebar to do a quick image preview and rating... the screen is now pulsing..... almost a subtle flashing which is very exhausting for my eyes...... why is it doing this? .. it is a new issue ....

   13 votes

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   1 comment  ·  FULL SCREEN MODE  ·  Delete…  ·  Admin →
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7. crop is almost unusable

   crop doesn't always allow you to move the crop position - even with constraint or non-constraint entered - and if it does, it's so slow. Almost unusable.

   13 votes

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   2 comments  ·  Delete…  ·  Admin →
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8. Can Not View HEIC Files In Bridge

   Unable yo view iPhone HEIC files.

   13 votes

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   2 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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9. Adobe Bridge 2020 is UNUSABLE MESS. 100% previews (spacebar) unusable

   To the manager of this project. Please make everyone a favour and resign. Let someone else take over this project. Scratch last 2 years of coding and build on last stable working version from 2018.
   I have made a mistake of installing Bridge 2020 after 2019 fiasco. I thought that maybe maybe after another year this version would be usable.
   I could not believe my eyes - It is actually even worse!
   100% preview is not working - changin photos (cursor) - back and forth - sometimes 100% preview is shows, sometimes some soft version in lower resolution. This applies to 2 files. Keep changing between them you get randomly soft and sharp version.
   I worked as software engineer for 15 year. Never saw such incompetence.

   To the manager of this project. Please make everyone a favour and resign. Let someone else take over this project. Scratch last 2 years of coding and build on last stable working version from 2018.
   I have made a mistake of installing Bridge 2020 after 2019 fiasco. I thought that maybe maybe after another year this version would be usable.
   I could not believe my eyes - It is actually even worse!
   100% preview is not working - changin photos (cursor) - back and forth - sometimes 100% preview is shows, sometimes some soft version in lower resolution. This applies… more

   13 votes

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   BUG- RESOLVED FOR THE USER  ·  10 comments  ·  THUMBNAILS AND PREVIEWS  ·  Delete…  ·  Admin →
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10. Bridge crashes on startup, v14.0.0.102

    Anyone have any ideas of how to fix Adobe Bridge? It crashes every time I open it, after I get a message that says "Error: ParseValue unexpected char".

    I've uninstalled and reinstalled, shut down and restarted, removed all preferences and any previous Bridge files, used older versions of the software, and tried everything in this post: "Troubleshoot Bridge for freezes and performance issues".

    There's nothing about that error message online.

    https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

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    12 votes

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    5 comments  ·  CRASH  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hello,

    The fix is now available in production released version 14.0.2.191. We would love for you to try it out and share feedback.

    For a complete list of fixed issues, please refer https://helpx.adobe.com/bridge/kb/fixed-issues.html

    Regards,  
    Bridge Team

11. Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Br

    Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
    Check the manufacturer's website for the latest software.

    12 votes

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    12 comments  ·  CRASH  ·  Delete…  ·  Admin →
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    NOT A BUG  ·  Abhishek Seth responded

    This is a feature that helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.
    If you correct issues with GPU, this setting will automatically turn off.

12. Bridge version 13.0.2.636 crashing consistently

    A few days ago, I updated my Bridge version to the new version 13.0.2.636.
    After that I have constant crashes in bridge. It easy to reproduce:

    • Start Bridge
    • (Go to a folder with some images)
    • Select one image (for test purposes I select an JPEG image)
    • Hit SPACE to get full screen view
    • Hit SPACE again to get out of full screen view
    • Wait a couple of seconds: ---> CRASH
    • (Or click another image, see below)

    This seems to be 100% repeatable and renders Bridge unusable.
    This is somewhat of a crisis as I rely on Bridge for everyday work.

    Several log files can be provided:

    • CRASH-REPORT-after-full clean.txt (XML)
    • Log Collector: AdobeLogs20230116015900_363-win-GS.zxp
    • Adobe Creative Cloud Cleaner Tool.log

    Additional details:

    When uninstalling version 13.0.2.636 and then installing version 12.0.3 everything seems to work OK!

    I have submitted a few crash reports (using the dialog that pops up when Bridge crashes. I copy of the crash report can be supplied (an XML file generated by AdobeCrashReporter.

    Further details:

    When I experienced this the first time it was immediately after an update to version 13.0.2.636. I believe I was running version 13.0.1 before the update to 13.0.2.636. Everything seemed to work OK before the update to 13.0.2.636 (I got to test the new tabs etc.).

    When I first noticed the crashes with 13.0.2.636, it behaved slightly differently. After hitting space the second time I had to initiate some kind of action (like using the right arrow key or clicking somewhere on the Bridge user interface) before I experienced a crash (or maybe I did not waited long enough).

    I then uninstalled version for the first time and tried installing all versions (one at a time) from 12.0.3 (worked OK) and up (13.0, 13.0.1 and again 13.0.2, all now crashing).

    I then uninstalled all Adobe Cloud apps using the "Adobe Creative Cloud Cleaner Tool" (which BTW seems to leave a lot of stuff left in "C:\Users<username>\AppData\Roaming\Adobe"?). I then reinstalled Photoshop and the latest version of Bridge (13.0.2.636). This did not solve the problem. Bridge still crashed as described above. I then again uninstalled version 13.0.2.636 and installed version 12.0.3 and Bridge again seems to work OK.

    -------- System details

    Windows: Windows 11 Pro
    Version: 22H2
    Installed on: ‎21.‎09.‎2022
    OS build: 22621.1105
    Experience Windows Feature Experience Pack 1000.22638.1000.0

    NVIDIA GeForce RTX 2060
    NVIDIA Studio Driver, version: 528.02 Release date: 01/05/2023

    AMD Ryzen 9 5950X
    RAM: 64 GB

    A few days ago, I updated my Bridge version to the new version 13.0.2.636.
    After that I have constant crashes in bridge. It easy to reproduce:

    • Start Bridge
    • (Go to a folder with some images)
    • Select one image (for test purposes I select an JPEG image)
    • Hit SPACE to get full screen view
    • Hit SPACE again to get out of full screen view
    • Wait a couple of seconds: ---> CRASH
    • (Or click another image, see below)

    This seems to be 100% repeatable and renders Bridge unusable.
    This is somewhat of a crisis as I rely on Bridge for everyday work.

    … more

    11 votes

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    10 comments  ·  CRASH  ·  Delete…  ·  Admin →
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13. Sort order has changed

    Sort order has changed on Bridge 13.0 (Windows 11).
    Previously, the character "_" was in front of numbers in alphabetical sorting. Since Bridge version 13.0, the underline appears after the numbers. How can I reset this correctly?

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    11 votes

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    3 comments  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    Hi,

    
    

    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html

    
    

    Thanks,

    Bridge Team

14. Bridge 2022. Error en Batch rename

    Version 12 error. I have reinstalled version 11 and it does not appear. Attached Chat

    • 

    11 votes

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    6 comments  ·  BATCH RENAME  ·  Delete…  ·  Admin →
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    BUG- FIX RELEASED  ·  AdminSwati (Admin, Adobe Creative Cloud Bridge) responded

    This issue is fixed in Bridge 12.0.1, now batch rename files in pairs RAW + JPG

15. High CPU usage

    Having generated previews and doing nothing, the CPU load is 80-100% !!!
    When running the previous version, the CPU load is only 1%
    At the moment, viewing and tagging photos is almost impossible with such high CPU usage

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    11 votes

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    NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Delete…  ·  Admin →
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16. camera raw 13 - EVERYTHING slowing down

    win 10/64 last update

    camera raw 13 : a simple drag in a crop operation now is SLOW as hell, when in previous version it wasn't. And please, PLEASE don't say it's graphic hardware's fault, because it perfectly worked with previous versions. So, if it departments from Adobe to Nvidia have some problems in communicating... please, at least keep what was working before.

    THANKS for the colour-labels inside camera raw: I missed them.

    11 votes

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    1 comment  ·  CAMERA RAW  ·  Delete…  ·  Admin →
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17. Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware.

    While in Windows Explorer, right click on an image or folder -> Open with Bridge

    Opens Bridge, shows the below message, doesn't respond and closes shortly after.
    "Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
    Check the manufacturer's website for the latest software."

    Happenes on PC with Windows 10 and Nvidia GeForce GTX 650
    and new Surface Pro 6 with Windows 10 and Integrated Intel UHD Graphics 620
    Drivers are checked and up to date.

    Opening a file/folder from the explorer the same way while Bridge is already open WORKS FINE.

    I have seen a response to that problem flagged as "not a bug" when clearly IT IT A BUG. Happens on 2 different machines with working graphic cards.

    This happens since the 2019 update, was never happening before on the same PC.

    While in Windows Explorer, right click on an image or folder -> Open with Bridge

    Opens Bridge, shows the below message, doesn't respond and closes shortly after.
    "Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
    Check the manufacturer's website for the latest software."

    Happenes on PC with Windows 10 and Nvidia GeForce GTX 650
    and new Surface Pro 6 with Windows 10 and Integrated Intel UHD Graphics 620
    Drivers are checked and up to date.

    Opening a file/folder from the explorer the… more

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    11 votes

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    6 comments  ·  CRASH  ·  Delete…  ·  Admin →
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18. AppleScript does not work in Bridge 2023 and 2024

    en_US

    Until Adobe Bridge 2022, AppleScript was supported and "do javascript" commands could be executed. This allowed for integration, such as sending Finder selections directly to a scripting process in Bridge.

    However, since version 2023, AppleScript is no longer supported. There is no AppleScript dictionary sdef file in the application bundle, so there is no possibility for it to work. Even if the sdef is ported from 2022, it will not work.

    I have determined that this is a bug, as there seems to be no official information that AppleScript has been removed. It is an expected specification of Adobe Bridge to support AppleScript.

    Environment

    • macOS 12.6.7(Apple Silicon)
    • Adobe Bridge 2023(13.0.4), 2024(14.0.0)

    ja_JP

    Adobe Bridge 2022まではAppleScriptに対応していて、"do javascript"のコマンドを実行できました。これにより、Finderの選択をBridgeのスクリプトプロセスに直接送るなどの連携ができました。

    しかしバージョン2023以降はAppleScriptの対応がなくなりました。アプリケーションバンドルの中にAppleScript辞書sdefファイルが存在しないため、動く可能性がありません。2022からsdefを移植しても動きません。

    特にAppleScriptを削除したという公式情報は存在しないようなので、これはバグと判断しました。Adobe BridgeはAppleScriptをサポートしているのが期待する仕様です。

    環境

    • macOS 12.6.7(Apple Silicon)
    • Adobe Bridge 2023(13.0.4), 2024(14.0.0)

    en_US

    Until Adobe Bridge 2022, AppleScript was supported and "do javascript" commands could be executed. This allowed for integration, such as sending Finder selections directly to a scripting process in Bridge.

    However, since version 2023, AppleScript is no longer supported. There is no AppleScript dictionary sdef file in the application bundle, so there is no possibility for it to work. Even if the sdef is ported from 2022, it will not work.

    I have determined that this is a bug, as there seems to be no official information that AppleScript has been removed. It is an expected specification of Adobe… more

    10 votes

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    0 comments  ·  SCRIPTING  ·  Delete…  ·  Admin →
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19. Camera Raw crop tool

    crop tool does not work.

    10 votes

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    0 comments  ·  CAMERA RAW  ·  Delete…  ·  Admin →
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20. Horrible thumbnail/preview performance, constant 100% CPU usage and freeze-ups

    So for the last several months, Bridge CC has had terrible performance, with preview/thumbnail generation taking much longer than it ever did in the past, using 100% of CPU resources while doing so, constantly locking up and even locking up overall system function, even with Bridge.exe set to low priority.

    This happens on both systems I use (an i7-4790/24GB/GTX 980 desktop, and a i7-4712/16GB/Quadro K1100M laptop). Both are using SSD for storage.

    I have:

    Cleared bridge cache.

    Added dedicated bridge cache SSD to desktop system (no other use)

    Updated all CC software to newest versions as available

    Done clean installations of CC software, graphics drivers on both systems

    Tried "prefer embedded" thumbnails (has no appreciable effect)

    Turned off exporting cache to folders

    Turned off high-quality previews

    Turned off 100% previews

    Turned off preview panel

    Turned off favorites panel

    Read numerous support threads and tried long-shot fixes like removing windows favorites folders and random registry fixes.

    I am at my absolute wit's end with this piece of software. Not sure what has changed, but after over a decade-plus of use, I am ready to cancel my CC subscription and take my business elsewhere.

    For instance, I just did a fresh Cache purge after the latest CC updates today, and opened a folder of 1200 D850 NEF files. The system sat at 100% CPU (99.8% of it Bridge) with Bridge consuming 14GB RAM, for about 20 minutes before the folder was able to browse or be used. Or the entire PC for that matter, as even with Bridge set to low priority, mouse movement and click recognition was very hit and miss.

    So for the last several months, Bridge CC has had terrible performance, with preview/thumbnail generation taking much longer than it ever did in the past, using 100% of CPU resources while doing so, constantly locking up and even locking up overall system function, even with Bridge.exe set to low priority.

    This happens on both systems I use (an i7-4790/24GB/GTX 980 desktop, and a i7-4712/16GB/Quadro K1100M laptop). Both are using SSD for storage.

    I have:

    Cleared bridge cache.

    Added dedicated bridge cache SSD to desktop system (no other use)

    Updated all CC software to newest versions as available

    Done clean installations… more

    10 votes

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    1 comment  ·  PERFORMANCE  ·  Delete…  ·  Admin →
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