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When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
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  1. SLOW AS HELL!

    So super slow that it is unusable. Installed 9.1 and it actually works!

    6 votes
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    5 comments  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
  2. Full Screen Preview Glitch

    When I press the space bar for a full screen preview, I get a fully glitched out screen. Sometimes after a while the image clears up and if I switch to another program and back again it also clears. Also, I cannot take a screen shot of the glitch as it comes out fine. So here's a video from my phone.

    6 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Recently deleted files and folders keep appearing

    Recently deleted files and folders continue to pop up again in Bridge. I continue to delete them, yet they keep coming back. I can delete the trash and they still pop up again in Bridge.

    6 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. scrolling in bridge is still broken.

    Latest update did not fix the scrolling bug again. Scrolling is still infuriatingly jumpy.

    PLEASE find someone, ANYONE, a temp, a student, a janitor, someone to look into this. the NEEDS to be fixed.

    Attached for reference, shows you the SMALLEST scrolling 'tick' you can move.

    This is 320px!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    thank you.

    6 votes
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    10 comments  ·  INSTALL  ·  Flag idea as inappropriate…  ·  Admin →
  5. Preview is still not working for AE presets

    It's been a while since this bug was discovered - and unfortunately, it's still not fixed. When previewing After Effects presets, the preview animation is basically just a freeze frame. None of the suggested workarounds are working - apart from reinstalling an older version of Bridge.

    6 votes
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    1 comment  ·  REVIEW MODE  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Br

    Bridge has encountered a problem with the display driver, and has disabled GPU rendering which uses the graphics hardware. Please restart Bridge for an optimal experience.
    Check the manufacturer's website for the latest software.

    6 votes
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    6 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
    NOT A BUG  ·  Abhishek Seth responded

    This is a feature that helps you auto detect a corrupt GPU and turns on software rendering for quality preview and thumbnail.
    If you correct issues with GPU, this setting will automatically turn off.

  7. Bridge 2019 Cache building has many problems.

    Prior to Bridge 2019 it was possible to create multiple threads of the cache build on different folders. Now, in 2019, only one cache build thread can run. Also, pre-2019 Bridge allowed NOT exporting the cache. I have found in Bridge 2019 that if multiple clients export their cache to the same share point, then other client's cache is messed up and metadata doesn't appear for images. If there is a way to NOT export the cache, I haven't been able to find it. Please allow multiple, simultaneous cache builds from one client and also allow non-exported cache. Basically, just…

    6 votes
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    0 comments  ·  CACHE  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bridge crushes every time

    Bridge crushes every time I work with Camera RAW exporting NEF to jpg. And with rename files. I lost my file once. Please fix Bridge on macOS Catalina! Thank you in advance!

    5 votes
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  9. BUG! Error displaying RAW files after updating to Mac OS Catalina. Red stripes on display.

    Error displaying RAW files after updating to Mac OS Catalina. Red stripes on display.
    Please fix this problem, it is impossible to work!

    Thank!

    5 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bridge freeze and crash on Batch Rename

    Version 9.0.3.279, Win 10
    Batch rename causes freeze.
    Forced quit required.
    Repeatable - happens EVERY time.
    Uninstall/reinstall does not resolve.

    Other bugs in current version
    - cannot select first image in a stack when stack is collapsed.
    - not all subfolders visible (view set to show folders/hidden/reject files) some folders are visible, sometimes. Not dependent on number of images/folders (ie. not excessive quantity of files) All become visible when "show items from subfolders" checked, though obviously also showing everything in folders also!.

    5 votes
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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  11. Error writing Metadata to files on network drives

    In Bridge, When trying to write metadata to files on my network drives I get "There was an error writing metadata to (file name)”. I have no problem writing metadata to files on my internal hard drive or any hard drive that is directly attached to my computer. I have found 1 other person that is having the same issue. Thank you for checking into this.

    5 votes
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    6 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  12. Star rating

    Cannot hide the star rating anymore. Where do I find the command?

    5 votes
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    NEED MORE INFO  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Thumbnails flickering in Bridge 2020/Mac

    Bridge thumbnails show as flickering gray boxes instead of images. video screen grab attached. iMac Retina 5K 27" late 2015 Mojave 10.14.6

    4 votes
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    NEED MORE INFO  ·  3 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bridge 10.0.0.124 Cache is not working at all

    I'm actually speechless. It is beyond my imagination how Adobe can release unusable version. To reproduce:
    - Generage cache for some folders and subfolders.
    - wait 2 hours
    - turn off laptop, disconnect external drive go to work
    - attach drive turn on laptop
    - run bridge - go to foder with pre generated cache
    - bridge starts generating thumbnails again

    4 votes
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    4 comments  ·  CACHE  ·  Flag idea as inappropriate…  ·  Admin →
  15. every file launches after effects

    Since the last update, every file i double click launches after effects for import !
    This concerns adobe extensions (psd, ai, ...) and other extensions (pdf, ppt, doc, docx, ...).
    Such a pain to see every new update only generates new bugs and no usefull features...

    4 votes
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    BUG- FIX RELEASED  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bridge crashes while starting viewing a collection

    I can not open Bridge anymore. Whenever Bridge starts while a collection is being displayed, it will freeze and crash right away. Since I closed Bridge last time after working on a collection it will automatically start viewing thiscollection. That is a problem. It is now impossible to start Bridge anymore since it will freeze and crash immediately.

    The collection contains about 400 pictures. No way to start the app anymore without a work around (right click on a picture in explorer "open in Bridge").

    Please fix asap.

    4 votes
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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  17. There was an error writing metadata for keywords

    In Bridge 9.0.2.219 / 9.0.1.216 on Mac OSX Mojave 10.14.3

    some jpeg files cannot be assigned keywords. I get the following message 'there was an error writing metadata to xxx.jpg'. Files are either located on the local HD (APFS) or an external HD (USB-C HD HFS+).

    I tried to purge the cache several times as advised on forum threads, installed various versions of Camera Raw (10.X 11.X and 12.X) to no avail. I even reverted back to Bridge 9.0.1.216 but the error persists. This is pretty frustrating. Hope this can be fixed easily. Thanks !

    4 votes
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    4 comments  ·  KEYWORD PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  18. 4 votes
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    NEED MORE INFO  ·  3 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  19. Labels disappeared from Bridge filters

    Labels have disappeared from the filters. It is selected but not there.

    4 votes
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    0 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  20. Bridge erases all keywords, label and stars

    After working on keywording some images extensively, I find suddenly that there are no keywords in the metadata, and the label and stars have been erased. I am using the latest version of Bridge 9.0.1.216 x64, running on Windows 10. This has happened numerous times today and is very frustrating and a huge timewaster. Please fix this ASAP!

    4 votes
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    2 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
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