Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Adobe needs to provide a fast rollback of Bridge CC 2019 - I CAN"T WORK

    Give your PAYING customers an easy way to rollback this terrible update.

    12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- NEED MORE INFO  ·  9 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  2. As of 31 MAY 2019: Adobe Bridge 2019 (current version), Mac OS (current) Crashes ALL the TIME

    As of 31 MAY 2019: Adobe Bridge 2019 (current version), Mac OS (current) Crashes ALL the TIME

    I must have sent 20 bug reports but is anyone out there???

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi ,

    Apologies for the inconvenience caused. Can you please let us know the workflow which causes Bridge to crash. Also if you face the crash again, please submit the crash report and share your Adobe ID. This will help us investigate the root cause of the issue.

    Regards,
    Abhishek Seth
    abseth@adobe.com

  3. All images look yellowish

    I'm on windows 10 and using bridge version 9.0.1.216 x64. All of my images now look yellowish. I tried changing the color setting to "monitor color", but nothing changes.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREFERENCES  ·  Flag idea as inappropriate…  ·  Admin →
  4. In Bridge 2019, some xmp metadata that worked with all prior Bridge versions now cannot be read and imported.

    In Bridge 2019, some xmp metadata that worked with all prior Bridge versions now cannot be read and imported. In some of my image folders the metadata appears for images while in other folders it never appears. In the non-functional folder, if I tell Bridge 2019 to build and import the cache, it freezes and then crashes. At this point, Bridge 2019 is useless to me.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- NEED MORE INFO  ·  1 comment  ·  CACHE  ·  Flag idea as inappropriate…  ·  Admin →
  5. Can not delete files!

    I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.

    Tried it several times now, does not work. This has never happened to me before the 2019 version came out!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  6. Many blue screens

    I use adobe bridge 2019 ! After the last update every time I view photos a blue screen appears

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  7. Broken

    Help! Bridge CC 2019 is broken. Just downloaded. Program is freezing. Can't provide more info. Doing basic selection/edit work, rating, etc. Program freezes and requires force quit.

    MacBook OS 10.13.6

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  8. Bugs Fonts

    the font overview is displayed compressed in the metadata, instead of being listed individually, they are all on top of each other in one line

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- NEED MORE INFO  ·  2 comments  ·  METADATA PANEL  ·  Flag idea as inappropriate…  ·  Admin →
  9. Pink squares/streaks appearing on random photos.

    Pink blocks/streaks are appearing on random photos.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tilde

    In der Suchfunktion, STRG+F, kann ich dieses Zeichen nicht eingeben: ~

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    BUG- NEED MORE INFO  ·  2 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base