Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

19 results found

  1. scaling

    When you scale, you can either choose large or small, it doesn't allow you to choose an inbetween.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Adobe Bridge 2024 V 14.0.1.137 - Sort/Manually - Not working

    Sort Manually is not working in this version - Adobe Bridge 2024 V 14.0.1.137

    Please address

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Camtasia File Association

    Bridge used to open .cmproj files in Camtasia. Now Bridge Beta does not associate this file type.

    I can right-click and choose Open With > Camtasia, but that's clunky.

    Here is a video: https://www.loom.com/share/6cc50308abc84fb3a73cc768666e2365?sid=066ff124-57d8-4386-b6ff-5aedc06e00e2

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Page Up and Page Down have no function

    Reinstate the page up and page down key function in Bridge to review photos/files

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Color Settings dialogue scrolled to the bottom on load

    For some reason in the latest version the Color Settings dialogue opens up with the list of settings scrolled all the way to the bottom... So I could recreate all my Settings Files with 'z' before them but this doesn't seem like it's intended behaviour and is the opposite of what it used to do (ie start at the top of the list).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Missing background color

    Bridge 13.0.0562 no longer has a reasonable (to these old eyes) background color. Both of the darks are much too dark and the "light" is blindingly bright. What happened to the soothing photo grey background that was available in previous versions????

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Typeface in Bridge 2023 is ugly and worse to read, please give us the option to use MacOS System Font

    I don't know why it was changed to this Adobe font, but it makes the experience worse. It looks like a pixel font from 2002. It's smaller and harder to read, but if I increase the interface scaling, it's too big.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Bridge Photo Downloader does not retain settings

    Photo Downloader goes to the default settings and new settings (including copyright) have to be put in every time it is used.I attach information about the version of Bridge and the OS.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Alt + o

    In Adobe Bridge I cannot write the Polish letter "ó" (for example by typing keywords), because when I use the right alt + o, Photoshop opens. The two shortcuts work the same: ctrl + alt + o and alt + o.

    My version of Adobe Bridge 11.0.0.83

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Wrong translation in the preferences panel for Miniatures

    In the preferences panel it says "Vignette" but in fact it should indicate "Miniatures" as it is indicated in the user manual and the new features panel.
    Or all "Vignettes" because when you read or try to enable the "Preview Video on Mouse Hover" you can't find the right path.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. In Bridge 2021 Interface, Text size not changing

    Just updated to Bridge 2021 on my Dell Latitude E6540. When selecting Interface in Preferences and selecting a different text size, then exiting and restarting the app, the text size has not changed. Selecting any size, from smallest to largest does not update the text size in Bridge 2021 window.
    The User Interface scaling is set to Auto.
    This problem does not exist in Bridge 2020. The OS is Windows 10 v 1909.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. The lower part of the letters is cut off

    In 'Edit / Preferences / Startup Scripts' menu, the lower part of letters in description part is cut off. By description I mean every text that's under labels (Adobe Bridge 2020, Adobe Photoshop 2020, Auto Collection CC 2014) / see that on attached image.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. File type associations

    File type associations not working when updated to Bridge 10, no options to set them and didn't copy any preferences from previous version

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Thumbnail position resets without any relevant user action

    I think the following is a bug - it certainly is a nuisance. There are many instances when the selection of an image is changed without the users asking for anything remotely related. For example, when I left from editing preferences my display was reset to the beginning of the directory. WHY? This makes no sense whatsoever. In Version 9.1.0.338.

    In the previous version I was using, I had three instances of Bridge aligned on my monitor. After not using them for a while (perhaps a day), two of them reset the catalog selection to the root. This shouldn't happen.…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Double Click on Illustrator .ai files opens in After Effects ERROR

    Bridge Version 9.02.219
    Illustrator 23.0.3
    After Effects 16.1.0 (Build 204)

    Windows 10.0.17763 Build 17763

    Double clicking on .ai files in Adobe Bridge Version 9.02.219 opens my Illlustrator (.ai) files in After Effects.

    Just started happening today after I updated to the latest Illustrator.

    Anyone else having this?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I have updated bridge and photoshop to the latest version. when I view a photo in bridge an double click bridge opens phothshop old version

    Bridge is updated to latest version as well as Photoshop is updated to 2019 version. When I try to open photo displayed in bridge, it will open in 2018 version of Photoshop, not 2019 that is my current updated version. How do you change preferences in Bridge to open latest version of photoshop.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Launch Bridge → Preferences→ File Type Associations → select the asset type and choose the default program you would like to associate.

  17. All images look yellowish

    I'm on windows 10 and using bridge version 9.0.1.216 x64. All of my images now look yellowish. I tried changing the color setting to "monitor color", but nothing changes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Preferences - Thumbnails - Details

    Please make sure that when the Show is checked that they do show. I have checked the Show Date Created, Date Modified but they do not appear when viewing the images in Bridge.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NEED MORE INFO  ·  Abhishek Seth responded

    Can you please reset Bridge preferences, and then purge cache for these files and check if it solves the problem

  19. can't set the black background - the brightness slider is missing in interface settings

    can't set the black background - the brightness slider is missing in interface settings

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PREFERENCES  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    NOT A BUG  ·  Abhishek Seth responded

    This is as per design . i will post this in Feature request section for further voting and discussion.

  • Don't see your idea?

Feedback and Knowledge Base