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  • Actual result
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  1. every file launches after effects

    Since the last update, every file i double click launches after effects for import !
    This concerns adobe extensions (psd, ai, ...) and other extensions (pdf, ppt, doc, docx, ...).
    Such a pain to see every new update only generates new bugs and no usefull features...

    4 votes

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    BUG- FIX RELEASED  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. No Preview in Bridge after last update

    After last update of Bridge NO Preview of files. NONE. Version 9.0.2.219. I'm paying every month. I want my functionality back.

    4 votes

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Bridge CC 2019 Not Responding

    Constantly seeing the "not responding" error and/or unacceptable waiting times and/or total crash in both Bridge CC 2018 and 2019. Unfortunately Bridge is completely unusable.

    4 votes

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    NEED MORE INFO  ·  8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Bridge crashes while starting viewing a collection

    I can not open Bridge anymore. Whenever Bridge starts while a collection is being displayed, it will freeze and crash right away. Since I closed Bridge last time after working on a collection it will automatically start viewing thiscollection. That is a problem. It is now impossible to start Bridge anymore since it will freeze and crash immediately.

    The collection contains about 400 pictures. No way to start the app anymore without a work around (right click on a picture in explorer "open in Bridge").

    Please fix asap.

    4 votes

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    2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  5. 4 votes

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    NEED MORE INFO  ·  3 comments  ·  LABELS AND KEYWORDS  ·  Flag idea as inappropriate…  ·  Admin →
  6. Mouse changes when in Bridge window

    I have my pointer set to XL as windows default. this carries through in PS and AI however when I use the bridge the pointer size drops by 50%. Please correct this bug to maintain the same pointer as windows default.

    4 votes

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    6 comments  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can not delete files!

    I just reviewed a photo shoot of 1000+ and wanted to delete about 500 of them. Bridge freezes everytime I try to delete them all at once.

    Tried it several times now, does not work. This has never happened to me before the 2019 version came out!

    4 votes

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    0 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can't type numbers while batch renaming

    (on Windows) Selecting few files -> Tools -> Batch rename

    In New Filenames section can't write any numbers - they change the star rating and label of the selected files below the window.

    In the old Bridge this was working fine, and I would like to avoid having to press Ctrl while normally changing the rating/label.

    ALSO: While batch renaming in the Preview section at the bottom, no special characters are displaying (including the allowed ones, like for example &)

    4 votes

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    BUG- FIX RELEASED  ·  0 comments  ·  BATCH RENAME  ·  Flag idea as inappropriate…  ·  Admin →
  9. Some views no longer available in the topmost button bar

    In earlier versions it was pssible to enlarge the topmost button bar with the view buttons. Since version 9 the bar is fixed and cannot be altered by the user. Some of the views (such as the light table) even do not have shortcuts which also cannot be customized. The user now has to choose from the drag down menu which is not convenient and a step back compared to earlier versions in terms of usability.

    4 votes

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    1 comment  ·  WORKSPACES  ·  Flag idea as inappropriate…  ·  Admin →
  10. Broken

    Help! Bridge CC 2019 is broken. Just downloaded. Program is freezing. Can't provide more info. Doing basic selection/edit work, rating, etc. Program freezes and requires force quit.

    MacBook OS 10.13.6

    4 votes

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    BUG- NEED MORE INFO  ·  2 comments  ·  CRASH  ·  Flag idea as inappropriate…  ·  Admin →
  11. Photo downloader will not recognize CFExpress card on MacBook Pro

    Photo Downloader recognizes CFExpress card on my Windows 10 machine, but it does not recognize on my MacBook Pro - which is where I need it the most. I use the MacBook in the field and I must manually transfer files.

    3 votes

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    3 comments  ·  INTEROPERATABILITY  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bridge doesn't read CFexpress cards

    Bridge 11.0.1.109
    insert CFexpress card into reader, nothing happens, image downloader ignores new card.
    Windows 10, version: 20H2, OS build:19042.867
    Expected: Bridge download images popup should open with new images showing to download
    What happens: Nothing
    I have to manually download the images and rename, catalog, set backup etc...myself.

    Adobe claims this is a 3rd party module issue. Bug is within Adobe's SW regardless of third party status, ergo, Adobe is responsible for resolving this bug. Please don't ignore this any longer.

    3 votes

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    1 comment  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bridge 2021 displaying jpg previews very bright and the color is wrong

    I was working on some .psd files from bridge and exported them to .jpgs from Image Processor. In Bridge the .jpg files produced are displaying too bright and with incorrect color.

    I tried emptying the cache, resetting and refreshing the preview and thumbnail preferences and exporting the .psd files with different settings and nothing has corrected the display issue.

    Bridge 11.0.1.109, Photoshop 22.3.0, macOS Big Sur 11.2.3

    I've included a screenshot from Bridge and from Photo Mechanic to show that the .jpg files are previewing properly in other software

    3 votes

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    1 comment  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    As per the attached screenshots, it seems there are some camera raw settings applied on the images when you are viewing it on Bridge, could you try the following steps on the images and see if it shows you the correct previews:

    - Right click on image
    - Select Develop Settings → Clear Settings

    Please check and confirm if that resolves the issue for you.

    Thanks,
    Bridge Team

  14. Photo Downloader

    Photo Downloader in Bridge does not recognize the Sony CFExpress Type A Card Reader on my Mac. It displays as No Device Found even though the device is recognized by the computer and I can view transfer files outside of the bridge application.

    3 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. 3 votes

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    5 comments  ·  THUMBNAILS AND PREVIEWS  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adobe Bridge is very slow after updating.

    Adobe Bridge 11.0.0.83 is very slow, and it is taking my computed down. It's using 23GB of memory just to show What's New.

    3 votes

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    2 comments  ·  PERFORMANCE  ·  Flag idea as inappropriate…  ·  Admin →
  17. Photo Downloader keeps resetting

    Downloader does not retain settings between sessions. I have to input all my previous settings again before I am able to download new photos. Also, the file numbers keep resetting so it's hard to keep track of the current filename.

    3 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe Bridge says I'm not logged into a Creative Cloud account

    Title. Can't see my libraries in Adobe Bridge for this reason. I'm logged in in Creative Cloud, and all other apps. Can work with my libraries in other apps (such as XD). Tried logging out/in again, restarting mac, reinstalling bridge, nothing works.

    Bridge version 11.0.0.83

    3 votes

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    NEED MORE INFO  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. Importing from CF Express Card using Photo Importer

    The CF Express Card Reader (Sandisk) is not recognised and will not import photos from a card.

    Operating System Mac OS 10.15.7

    3 votes

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    NEED MORE INFO  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Key is (wrongly) translated as "note" (music key) on french

    On the "what's new" screen in Bridge 2021, I was stuck for a moment wondering what "stars and label with unique music key" meant.

    indeed, it was supposed to be "stars and label with unique key(stroke)"

    in French, a keyboard KEY is "une touche".
    a musical KEY is "une clé".

    You have 2 titles wrong, see capture.

    titles should be "Note par touche unique" and description title should be "Notes et étiquettes à touche unique"

    3 votes

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    BUG- INVESTIGATION IN PROGRESS  ·  1 comment  ·  MISCELLANEOUS  ·  Flag idea as inappropriate…  ·  Admin →
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