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1420 results found

  1. Bridge: Can't open new window (multiple windows for multiple monitors)

    What genius made it so Bridge 2023 can't do File > New Window? So it's IMPOSSIBLE to have a Bridge window open on multiple monitors? How can I compare two sets of images to each other on dual monitors? This is daily, run-of-the-mill, completely normal, workflow for MANY, MANY professionals... and Adobe just ruined it and made it impossible...

    So OK, I'll just install the old 2022 Bridge for my 2nd monitor, then run 2023 (for hopefully some bug fixes, new features, etc.), but guess what? Adobe made it so that's impossible - can't run the 2x different versions at…

    6 votes

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  2. Bridge 13 screen flickering screen while on full screen preview (spacebar)

    The image on screen flashes/flickers when hitting spacebar to visuale images on full screen mode. Really annoying. I'm using Bridge v 13.0.1.583
    Would upload a snapshot, but the site claims jpegs are not supported (?)

    6 votes

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  3. Mouse pointer disappears

    After using Adobe Bridge for a while the mouse pointer disappears. When I move off of the Bridge window it reappears when hovering above other windows for other programs open. Closing Bridge and re-opening makes the pointer appear again. Even though the mouse pointer is invisible if I can 'guess' where the mouse is pointing I can still click on the functions in Bridge. The mouse pointer is 'there' just not visible.

    6 votes

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    2 comments  ·  WORKSPACES  ·  Admin →
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  4. CFExpress type B card not recognized by photo downloader anymore.

    Adobe Bridge photo downloader no longer works with my CFExpress Type B cards since the update to 2023. It also doesn't show the card as a source in the drop down list. When Windows 11 tries to autoplay I get an error message "Application not found".

    It worked fine in the previous verions of Bridge.

    The SD card works, and so does plugging in the camera via USB.

    6 votes

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  5. Bridge 2023 - mouse cursor disappears from Bridge window

    Bridge 2023 version 13.0.0.562

    Windows 10 21H2

    NVIDIA GeForce GTX 1060 6GB

    Two monitors in use

    Hit spacebar to display image full screen on first monitor. Move mouse to put cursor onto second monitor. Hit spacebar to revert to nornal display. Move mouse to bring cursor back onto first monitor. Cursor is not visible over Bridge window on first monitor (but is visible on first monitor outside Bridge window). Bridge has to be closed and reopended to clear the bug.

    6 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  6. Search function does not work even after Show Items from Subfolders is checked.

    Search function is not working at all even after the suggestion of trying the solution to Show items from Subfolders is selected. It keeps saying No items to display.

    6 votes

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  7. Bridge becomes unresponsive until I click off, then back onto Bridge

    Bridge 10.0.3.138
    Click to another app, click bridge, it doesn't respond. Click another app or window again and Bridge

    6 votes

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  8. Full screen preview NOT sharp

    With a file selected from the contents window, pressing the space bar generates a full screen preview. These full screen previews are very soft, making them almost useless when making decisions about images. This seems to be a problem for some time that has not been corrected.

    6 votes

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  9. Bug: 2019 update removes Bridge / Tools / Photoshop Menu

    MacOS
    Installed Photoshop and Bridge CC2019 (psc 20.0.4)
    Noticed that Tools/Photoshop menu missing. Deal breaker for me.
    Reset preferences, restarted. No luck.
    Reverted to Bridge v 19.1.8. No luck.
    Reverted to Photoshop v 19.1.8 - Tools / Photoshop menu is back, working as expected.

    Will wait for an update with this fix mentioned in version notes before updating.

    6 votes

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  10. Error writing Metadata to files on network drives

    In Bridge, When trying to write metadata to files on my network drives I get "There was an error writing metadata to (file name)”. I have no problem writing metadata to files on my internal hard drive or any hard drive that is directly attached to my computer. I have found 1 other person that is having the same issue. Thank you for checking into this.

    6 votes

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  11. Labels disappeared from Bridge filters

    Labels have disappeared from the filters. It is selected but not there.

    6 votes

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  12. Blurry image flickers on screen when reviewing zoomed-in images in full-screen mode

    There is an issue with reviewing images larger than the screen resolution in full-screen mode. When viewing 100% crop of such image and navigating to the next (or previous) one with the same dimensions, the 100% crop of the next image to be displayed flickers blurry for a few seconds. The issue is not resolved by navigating back and forth (previously shown image crop is not cached in full-screen mode). The "Generate monitor size previews" option nor purging the cache have any effect on the issue.

    The behavior makes it impossible to compare level of detail between multiple versions of…

    6 votes

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  13. Bridge erases all keywords, label and stars

    After working on keywording some images extensively, I find suddenly that there are no keywords in the metadata, and the label and stars have been erased. I am using the latest version of Bridge 9.0.1.216 x64, running on Windows 10. This has happened numerous times today and is very frustrating and a huge timewaster. Please fix this ASAP!

    6 votes

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  14. Preview is still not working for AE presets

    It's been a while since this bug was discovered - and unfortunately, it's still not fixed. When previewing After Effects presets, the preview animation is basically just a freeze frame. None of the suggested workarounds are working - apart from reinstalling an older version of Bridge.

    6 votes

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    1 comment  ·  REVIEW MODE  ·  Admin →
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  15. Scrolling with Apple Magic mouse is horrific

    Scrolling with Apple Magic Mouse is horrific. Everything jumps like with a budget mouse of the eighties. Pleas fix it …around

    6 votes

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    4 comments  ·  PERFORMANCE  ·  Admin →
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  16. Mousewheel scrolling too slow

    Scrolling in the folder panel using the mouse wheel is now really slow. In other applications scrolling is just fine. Bridge version 14.0.0.102. Please fix.

    5 votes

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    1 comment  ·  FOLDER PANEL  ·  Admin →
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  17. Thumbnail selection error in Bridge 2023

    New apparent bug in the current release of Bridge 2023: When I tap the spacebar to preview an image, then use arrow keys to look at more images, then hit spacebar again to leave the preview view... Bridge now selects both the first and last image. The normal behavior has always been to leave the selection only on the last image previewed. If this is meant as a new feature, please offer the option to turn it on or off. Thank you!

    5 votes

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    Hi,


    The mentioned issue is fixed in the latest patch release #13.0.1.583, Please install and confirm if that fixes the issue.

    You can refer the issues fixed in the patch @ https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,

    Bridge Team

  18. Annoying Notification.

    This notification keeps reappearing in Bridge no matter what settings I set for my cache or how many times I click on Compact cache now or X-out of the notification.

    5 votes

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    1 comment  ·  CACHE  ·  Admin →
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  19. Mouse-Over file information windows stays on window after moving mouse away

    Mouse-Over file information windows stays on window after moving mouse away:

    When you move the mouse cursor over a image thumbnail in Bridge, a information windows pops up, in some cases they WILL stay even if the mouse has been moved away.

    Once they stay, they will also stay on top if you navigate around in bridge, even if you change the window to another application, the window stays on top, which is not only annoying, but seriously hindering work.

    5 votes

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  20. Bridge 2023 - metadata placard reappears

    When I turn off the Metadata Placard, it reappears when I reopen Bridge. I'd like it to stay hidden.

    Windows 11

    5 votes

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