Skip to content

Report Bugs

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

6 results found

  1. "NEED MORE INFO" Suggestion - Moderators should require a FOLLOW UP

    It seems that this forum's moderators were not taught to follow up.
    NEED MORE INFO is an option for a Moderator to click but then they forget to actually ASK. What info do they need.

    For example. regarding how their Folders Panel doesn't work with the Magic Mouse.

    They have screen shots:
    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36282841-scrolling-in-bridge-is-still-broken

    video evidence:
    https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36299365-scrolling-is-impossible-with-a-magic-mouse

    Abhishek Seth listed them as NEED MORE INFO. and asked "which panel is facing this issue" (which was silly because the post had screen shots of the folder Panel)

    But then they didn't ask for what info they require. or say thank you, or…

    2 votes
    How important is this to you?
  2. Hard to rename files/folders with long names

    If a file or folder is over four lines long (in thumbnail view), it's impossible to see the whole filename when you're renaming it. I can't find a way to scroll down to where the cursor is, the only answer seems to be to switch to list view.

    2 votes
    How important is this to you?
  3. Preview is still not working for AE presets

    It's been a while since this bug was discovered - and unfortunately, it's still not fixed. When previewing After Effects presets, the preview animation is basically just a freeze frame. None of the suggested workarounds are working - apart from reinstalling an older version of Bridge.

    6 votes
    1 comment  ·  REVIEW MODE  ·  Admin →
    How important is this to you?
  4. Can't drag files directly from Downloads in dock (Mac)

    The downloads folder in the dock is probably one of the most used folders on our Macs. Dragging a file directly from there into a folder on Bridge causes the most recently copied file to be copied again, not the file you've dragged from Downloads. This means every time we need to copy files from Downloads to Bridge, a Finder window must be opened.
    This bug has been around for a while, was hoping it would be fixed in CC 2019.

    1 vote
    How important is this to you?
  5. Some views no longer available in the topmost button bar

    In earlier versions it was pssible to enlarge the topmost button bar with the view buttons. Since version 9 the bar is fixed and cannot be altered by the user. Some of the views (such as the light table) even do not have shortcuts which also cannot be customized. The user now has to choose from the drag down menu which is not convenient and a step back compared to earlier versions in terms of usability.

    4 votes
    1 comment  ·  WORKSPACES  ·  Admin →
    How important is this to you?
  6. Bridge 2019 Can't copy all Keywords when files have multiple values/keywords.

    In Bridge 2017 you used to be able to copy all the keywords, even when the files have multiple/different keywords.

    now when there's multiple values/keywrods (and they're not all 100% the same) in Bridge 2019, the keywords in the file info just show blank; even though the files actually have keywords.

    It would be nice to be able to copy "all" the keywords of all the files currently selected.

    2 votes
    0 comments  ·  FILE INFO  ·  Admin →
    How important is this to you?
  • Don't see your idea?

Feedback and Knowledge Base