"NEED MORE INFO" Suggestion - Moderators should require a FOLLOW UP
It seems that this forum's moderators were not taught to follow up.
NEED MORE INFO is an option for a Moderator to click but then they forget to actually ASK. What info do they need.
For example. regarding how their Folders Panel doesn't work with the Magic Mouse.
They have screen shots:
https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36282841-scrolling-in-bridge-is-still-broken
video evidence:
https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36299365-scrolling-is-impossible-with-a-magic-mouse
Abhishek Seth listed them as NEED MORE INFO. and asked "which panel is facing this issue" (which was silly because the post had screen shots of the folder Panel)
But then they didn't ask for what info they require. or say thank you, or change the status or respond to personal message they they requested.
How can we help if we are ignored? (I am taking this personally Seth. What did I do to you?)
This BUG (and it is a Bug) has plagued Bridge for a VERY VERY long time.
it literally makes me ANGRY to use it.
It makes ME look Foolish when working with others.
it makes ME look unprofessional in front of managers.
it makes ADOBE look like amateur software.
COME ON ADOBE! you're better than this.
What do you need from us?
what "...MORE INFO" do you need?
How can we help?
Chris Page
shared this idea
-
Chris Page
commented
thank you Seth,
Which issue?
1. the SCROLLING Bug?
or
2. NEED MORE INFO reporting system?? -
Apologies to the delay in response.
We are aware of this issue and are tracking it at our end.
