Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
1430 results found
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"unable to save the raw conversion settings" in MacOS Mojave
"unable to save the raw conversion settings" in MacOS Mojave in both Bridge 2018 and Bridge 2019, whether or not settings are saved on internal or external drives. Permissions otherwise fine. Privacy settings changed in System Prefs to allow full disk access to both versions of the App.
2 votes -
open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
- Open RAW files to double tap mouse from expl. windows - error driver graphic card
- Problems "No disk"
2 votesPlease let us know the version of Adobe Bridge that you are using.
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Bridge CC 2019 The Batch-process does not work with Photoshop CC 2018
From Bridge CC 2019 the batch (running actions) does not work with Photoshop CC 2018. Nothing happening.
2 votesPlease use CC 2019 version of both Adobe Photoshop and Adobe Bridge
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COPY TO fails to copy
The "Copy to" accessed by right clicking on an image thumbnail and used to copy images to another folder fails to copy anything.
2 votesIs this happening with all the files or a specific set?
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Color inconsistency in output module
In german version of Bridge CC2018 and CC2019 color in output module is not correct. Viewer is okay, contact sheet viewer darker and oversaturated, PDF horrible darker and much oversaturated. Last time it was working correctly was in Bridge CC 2017. Horrible Bug, impossible to use Output Module. Might be seen best on wide color gamut screens like Eizo CGs.
2 votesWe are aware if this issue and are working on it
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Bug on uservoice.com!
It's not Bridge bug but this site bug you find on main page of adobebridge.uservoice.com / Scroll down to see that under Report Bugs there is wrong word used (ideas), while it should be 'Reports' (so not 65 Ideas, but 65 Reports):
Give feedback
Feedback forums
Feature Request
48 ideasReport Bugs
65 ideas2 votesThank you for pointing this out. We will get this updated
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Can't click in Bridge
In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.
2 votesRequest you to update to the latest version of Abobe Bridge 9.0.1.216
In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.
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Image processor won't resize, Files stay same as original regardless of settings.
Previous versions always resized OK. Can I roll back. Manually resizing 200 JPGs is not good.
2 votesRequest you to post it in Photoshop forums
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scroll bar
The vertical scroll bar for the CONTENT window of "ESSENTIALS" layout is missing. It will reappear when switching to other layout schemes.
2 votesRequest you to share a screenshot of the problem you are facing with abseth@adobe.com
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ACR adjustment brush
Since the update, when I am in ACR and am trying to use the adjustment brush I get a magnification box with a little hand. Sometimes re-starting my computer helps but now I can't get rid of it. It's really terrible as I use ACR for the majority of my editing. Can you help?
2 votesThis looks like a Camera Raw issues, please post this in Camera Raw forums
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Bridge freezes when moving files from a folder to another
When moving an amount of selected pictures from a folder to another, Bridge moves files then it freezes and I am not allowed to do anything else with the software rather then force it to close. When re-open the software, everything is in the right position. It happens any time I move a wide selection of pictures, never happened before.
Thank you so much for you kind attention.
Matteo2 votes -
CC2019 Videos Don't Play Audio Correctly
When I play a video in the preview panel, the sound won't initially play. If I start the video again, then it'll play. Also sometimes it'll play a brief snippet of the audio from a previous video over and over again instead of the audio of the current video.
2 votesRequest you to reset Bridge preferences and purge cache for your files.
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Folder Name with Numbers
In Brige 2019 i can`t write Numbers (Numbers make the rating) when i wnt to name a folder, only with the numbers block on the right side (WIN)
2 votes -
Allow cache build without export
Pre-Bridge 2019 allowed building of cache without exporting. Please add this option back into Bridge 2019.
2 votesRequest you to share more info of the issue you are facing.
In CC 2019 also we can build cache without exporting
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moving files
each time I select a bunch of raw files and move them to another folder the bridge is frozen and I have to force quit and restart it in order to move another set of files into another folder.
2 votes -
Information about content
When the content panel is reduced, the info about content count and files selected remains hidden. This information was in the lower status bar in the previous versions of Bridge.
2 votesDear User,
This is as designed in this release.
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Filter Panel - only 9 of 30 filters actually showing.
Filter Panel - only 9 of 30 filters actually showing.
2 votes -
Adobe Bridge CC 19 - keyword search does not show all possible results. CC 18 does!
The search function in CC 19 does not work properly and partially it leads to no results at all. In CC 18 all relevant files are shown. Really crappy.
2 votesHi,
To solve this issue , please generate cache for all sub folders by going to the parent folder in Bridge and then go to View menu option and clicking “Show Items from Subfolders” .
Wait for all cache generation to complete, now go to search and try to find items.Please let us know if the issue persists.
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Bugs Fonts
the font overview is displayed compressed in the metadata, instead of being listed individually, they are all on top of each other in one line
2 votes -
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1 vote
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