Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
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- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
1533 results found
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Features not working when accessing files on network drive
Bridge does not communicate with network drives as it should. I still cannot write metadata to files on network drives. I also just tried today to put a color label on some of my files, I did not get an error but it did not apply the color to the files on my network drive. I really need these features to work. I am also working with a similar issue with my home computer and network drive, there I cannot even see the proper folders in Bridge that are on my network drive. I can see and access them on…
2 votes -
"NEED MORE INFO" Suggestion - Moderators should require a FOLLOW UP
It seems that this forum's moderators were not taught to follow up.
NEED MORE INFO is an option for a Moderator to click but then they forget to actually ASK. What info do they need.For example. regarding how their Folders Panel doesn't work with the Magic Mouse.
They have screen shots:
https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36282841-scrolling-in-bridge-is-still-brokenvideo evidence:
https://adobebridge.uservoice.com/forums/905377-report-bugs/suggestions/36299365-scrolling-is-impossible-with-a-magic-mouseAbhishek Seth listed them as NEED MORE INFO. and asked "which panel is facing this issue" (which was silly because the post had screen shots of the folder Panel)
But then they didn't ask for what info they require. or say thank you, or…
2 votes -
extract
Ability to extract meta data from image sets. File size, dimensions, etc
2 votes -
Adobe Bridge CC Photo downloader doesn't add numbers properly
Currently running Adobe Bridge CC 9.0.2.219 on a MBP15 Mid 2012. I recently tried using Photo downloader and although it will get the file dates sorted so the images import in the right order, it won't add any sequential file numbering. So instead of file name example1, becomes example320. It doesn't seem to want to remember the numbering sequence setting at all. Please solve this, as it defeats the point of importing through bridge at all. If the import function isn't solid, nobody will use the software.
2 votesApologies for the inconvenience.
We are aware of this issue and will be fixing in next release of Adobe Bridge. -
Bridge does not work without sign-on to Adobe account
That's quite frustrating that for the Bridge to work one needs to sign-on to Adobe account and the application quits if you don't. It makes it quite useless to be frank. There is no other application that does that. Is it to discourage from using the Bridge?
2 votes -
Camera Raw Bridge Issue
When I rename files in Bridge (batch rename) it throws out all my cropping and editing in Camera Raw
2 votes -
2 votes
Hi ,
Are you unable to open up the file in default program?
Also is this for all file formats
Can you please reset Bridge preferences and try again.Regards,
Abhishek Seth. -
Camera raw bug launched from Bridge
Mac 27in (Dec 2017) with 32gb, Radeon Pro 570 GC with 4gb, Mojave 10.14.2, PS 20.02, ACR 11.1
Since the latest round of CC and Mac OS updates my Camera Raw adjustment brushes aren't showing (the pins do show).
They work, as in the adjustments are applied, but you can't see the brush or the feather outline to see where you're working.
I reset the Camera Raw prefs. And the brush showed up until reboot, then back to square one.
If I go to Camera Raw prefs and un-check the 'use graphics processor' box then when I place a pin,…
2 votes -
Camera Raw ZOOM bug
When opening Camera RAW 11.1, everything works perfectly. However, whenever I try to zoom, crop, apply a filter, use a brush etc... it zooms with a white box. I try to disable and enable Scrubby Zoom and still the same effect. I cannot use any tools in Camera RAW because it zooms in and out whenever I try to click; I tested this with every Camera RAW tool.
I have provide a screen grab to show me holding down the selected adjustment brush. Every tool acts in the same way. Click, white box appears, then release and it zooms wherever…
2 votes -
Can't type in new Capture Time
When I want to change a Capture Time, I can select and place my pointer to type in a new date/time, but that does not work. I must instead scroll through the calendar to find and select the date I want. That is very slow. I think it must be a bug that the date/time field appears to be editable, but is not.
I scan photos and so do lots or date changing. Too slow the way it it now.2 votes -
Kontaktabzug II über PS CC funktioniert nicht aus Bridge CC
Photoshop CC 20.0.1, Bridge CC 9.0.2.219 x64, Windows 10;
Bei Aufruf von Kontaktabzug II aus Bridge mit vielen Bildern (64 im vorliegenden Fall) zeigt der Dialog in Photoshop "0 Bilder ausgewählt". Hat aber schon funktioniert, Ursache und Randbedingungen (wann es geht, wann es nicht geht) völlig unklar.
Wird de-installiert und die vorhergehende Version (19.x und 8.x) wieder installiert; war nicht perfekt, hat aber zuverlässig funktioniert.
2 votes -
Bridge 2019 Crashes after Space Bar Preview (macOS Mojave)
Bridge CC 2019 Crashes on Full Screen "Space Bar" preview on macOS Mojave. All system programs shut down and I am sent back to the log in window. No crash report is generated.
2 votes -
Wrong rendering of inequal-resolution images in full screen mode
When reviewing images in full screen mode, there are a few problems with the rendering:
1) Small images which do not fill the screen entirely have to be clicked on (virtually zoomed in) in order to render the details correctly. There is an evident loss of sharpness if not doing so.
2) The same happens when reviewing a zoomed-in image and moving on to an image with different dimensions. The next image has to be zoomed-out and in again to prevent loss of detail.
3) Images not fling the screen entirely are painted on top of the previously shown image.…
2 votes -
scrolling is impossible with a magic mouse
I was requested to add a video of what it looks like to use a mouse in the folder panel.
Sorry for anyone that gets sick, i was trying my absolute best to make it move smoothly.
as you can see this is less than fun.
2 votes -
Bridge CC 19 does not show external drive in folders
Since I upgraded to Bridge CC 19 I can not see or access my Thunderbolt or network drives in the folders window any more.
2 votesCan you please check if these folders are visible in finder\explorer and bridge CC 2018.
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I have updated bridge and photoshop to the latest version. when I view a photo in bridge an double click bridge opens phothshop old version
Bridge is updated to latest version as well as Photoshop is updated to 2019 version. When I try to open photo displayed in bridge, it will open in 2018 version of Photoshop, not 2019 that is my current updated version. How do you change preferences in Bridge to open latest version of photoshop.
2 votesLaunch Bridge → Preferences→ File Type Associations → select the asset type and choose the default program you would like to associate.
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Label color changes to white
I've labeled my images Green when all is done with the image. After some time the Green label changes to white. I don't know if that happens to other colors.
2 votesCan you please let me know the Bridge version you are using. Also did you apply labels and are viewing the files in the same version of Bridge?
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White message box when starting Bridge
After updating to Bridge 2019 the white message box started appearing when launching Bridge (attached screenshot). It appears for several seconds and I have to wait eveytime for it to go. If I close the message Bridge closes entirely.
2 votesWe released a fix for this. Please let us know if this resolved for you. Thanks.
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Hard to rename files/folders with long names
If a file or folder is over four lines long (in thumbnail view), it's impossible to see the whole filename when you're renaming it. I can't find a way to scroll down to where the cursor is, the only answer seems to be to switch to list view.
2 votesThank you for reporting this issue, we have reported this as a bug
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Bridge won't import images from camera any more?
Last week, I could import all images from my camera (Canon 5Ds and a 650D). Now I cannot import images from either camera? Gets to the import dialogue box and essentially freezes. I need to open control panel to shut it down. Have tried uninstalling and reinstalling.. still has the same issue. :(
2 votesRequest you to reset preferences and let us know if the problem persists.
