Report Bugs
Help us with the issues you are facing by taking one of the following actions:
- VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
- COMMENT: Join the conversation and help us identify the problem
- SUBMIT: If you can’t find the issue you are experiencing, report a new one
When filing a new bug, please provide:
- Version of Adobe Bridge
- Steps to reproduce the issues
- Operating System
- Expected result
- Actual result
- Optional- Upload your File or Video
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Thank you for your time, we really appreciate your feedback.
1533 results found
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Folder Name with Numbers
In Brige 2019 i can`t write Numbers (Numbers make the rating) when i wnt to name a folder, only with the numbers block on the right side (WIN)
2 votes -
Allow cache build without export
Pre-Bridge 2019 allowed building of cache without exporting. Please add this option back into Bridge 2019.
2 votesRequest you to share more info of the issue you are facing.
In CC 2019 also we can build cache without exporting
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moving files
each time I select a bunch of raw files and move them to another folder the bridge is frozen and I have to force quit and restart it in order to move another set of files into another folder.
2 votes -
Unable to eject external media from within Bridge
I'm unable to eject SD cards from within Bridge 2019 in Mojave. Right click the drive, click eject...nothing. I have to quit Bridge and eject the media from Finder or the desktop. Had similar problems in 2018, but only with some media. Now, it's every time.
2 votes -
Information about content
When the content panel is reduced, the info about content count and files selected remains hidden. This information was in the lower status bar in the previous versions of Bridge.
2 votesDear User,
This is as designed in this release.
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Filter Panel - only 9 of 30 filters actually showing.
Filter Panel - only 9 of 30 filters actually showing.
2 votes -
Adobe Bridge CC 19 - keyword search does not show all possible results. CC 18 does!
The search function in CC 19 does not work properly and partially it leads to no results at all. In CC 18 all relevant files are shown. Really crappy.
2 votesHi,
To solve this issue , please generate cache for all sub folders by going to the parent folder in Bridge and then go to View menu option and clicking “Show Items from Subfolders” .
Wait for all cache generation to complete, now go to search and try to find items.Please let us know if the issue persists.
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Bugs Fonts
the font overview is displayed compressed in the metadata, instead of being listed individually, they are all on top of each other in one line
2 votes -
Rating
Rating my pictures while culling doesn't save. I've had to cull my photos 3 times and now I am unable to even rate my photos. This happens far too often.
1 vote -
Bug report: Preview panel loupe view - EXIF orientation tags are ignored
Hi there Adobe
If an image has been mirrored and/or rotated e.g. by setting an EXIF tag
Orientation : Mirror horizontal
the loupe tool in the preview panel does not reflect the change. For images with a lot of text this is suboptimal.Version of Adobe Bridge: 15.0.2.432
Steps to reproduce the issues: preview an image with an EXIF tag set e.g. Orientation: Mirror horizontal
Operating System: W10 22H2 19045.5608
Expected result: image is displayed in mapped orientation
Actual result: image is displayed in original unmapped orientation1 vote -
Adobe Bridge Crash on Duplicate Folder Name Creation
Product: Adobe Bridge
Version: 15.0.3.525
OS: Windows 11 (build 26100.3323)
Crash Type: Application Hang (AppHangXProcB1)Issue: When attempting to create a new folder with a name that already exists in the current directory, Adobe Bridge crashes instead of returning a warning or error.
Steps to reproduce:
1) Open any folder in Bridge.
2) Right-click and choose "New Folder".
3) Enter a folder name that already exists in the same location.
4) Press Enter.Expected Result: Bridge should display an error like "A folder with that name already exists."
Actual Result: The application freezes and becomes unresponsive upon confirming the folder…
1 vote -
Bridge 2023: Core UI Controls Missing or Unintuitive for Ratings, Rejects, Labels
I became EXTREMELY frustrated with the non-intuitive nature of the latest Bridge. I worked through issues with ChatGPT and asked it to distill all that frustration into usable bug fix data for you. See below.
I am reporting what I believe is both a usability bug and a major design regression in Adobe Bridge 2023 (and possibly newer).
The core functionality for star ratings, reject flags, and labels—which are central to Bridge’s role as a media triage and asset manager—has been made incredibly difficult or nearly impossible to access in recent versions. I'm an advanced user trying to visually triage…
1 vote -
Remove Reflections in Camera Raw
A few weeks ago I used to be able to use the new 'remove reflections' tool, and it worked quite well. Recently it has just stopped working.
It tries briefly then gives me 2 errors:
"Unable to remove reflections. There was an unknown error."
And "The graphics processor has encountered an unrecoverable error. Due to a run-time error, GPU acceleration has been disabled for the remainder of the session."It was a good tool before whatever changed in a recent update? Any help much appreciated.
1 vote -
Bridge is effectively unusuable when not online on high performance laptop
Version 15.0.2.432 (but the issue is present in prior versions)
I am using a very high-end machine, and Bridge performs well when connected to the internet. However, I am often offline for days at a time in the field while taking and processing photos. Bridge is effectively unusable when there is no internet connection. Once I'm back online, the issue disappears. To be specific, the issue involves extreme lag when adding/removing labels, ratings, navigating thumbnails, viewing "high quality preview" and opening images into Camera Raw. I would imagine that many other actions are impacted by the issue, but these are…
1 vote -
Image orientation sorting is not exact
The "square" filter includes images that are not perfectly square. For example, the 2918px x 2940px image who's metadata I included, gets filtered as square when it is not.
If there is some wiggle-room built in, I would like to be able to set that wiggle room in the settings. Or there should simply be no wiggle room.
1 vote -
What’s the process for fixing a damaged log file?
Explore an innovative approach to resolving problems in the SQL Server transaction log using the advance SQL Log Recovery software, which swiftly restores LDF files quickly. This tool enables effortless correction of transaction operations such as UPDATE, DELETE, and INSERT, while keeping table constraints like foreign and primary keys intact. It allows storing the retrieved data as SQL scripts or directly in SQL database format. A date filter feature also allows for organized sorting of data by specific periods, and you can examine transaction log specifics—such as transaction name, table name, timestamp, login name, and transaction type—in a preview. A…
1 vote -
Auto-Stack Panorama/HDR NOT working - doesn't group correctly
Adobe Bridge's "Auto-Stack Panorama/HDR" does NOT work. The groupings you get are NOT grouped by time (as in for HDR photos taken in brackets within a couple seconds). Other images taken even minutes before/after are put into these stacks simply because they're the same subject. This is NOT how LRC/Lightroom Classic does it (which it's proper there). Needs to be fixed because it's unusable, and I'm not going to go through 1000+ 3-bracket HDR triplets set-by-set and stack them myself.
1 vote -
CR anouces failure with graphic processor and collapses
When I open images from Bridge in Camera Raw,, after a few images, CR anounces "irrecoverable error with the graphics processor" and then collapses.
If I open the same files in Photoshop and then in filter Camera Raw, everything works fine, as many images I am processing.
It seems to me, that Bridge/Camera Raw has a problem with handling the 16GB RAM on my AMD Radeon 6800 GPU.1 vote -
Crash, when opening "Preferences"
Crash of Bridge when opening "Edit / Preferences".
Version : 15.0.2.4321 vote -
sequence letters
Make serial letters under Save Options function the same as sequence letters in Workflow. Sequence letters in Workflow name each file with the letter following the previous one (a, b c. . .). The drop down in Save Options defines the serial letter the same way: "a, b c. . . ." But when you have a file named XXX and save it with "document name plus serial letter", you get XXXa. But the second time you save it, you don't get XXXb. Instead you XXXa_1.
1 vote