Skip to content

Report Bugs

← Adobe Bridge Feedback

Help us with the issues you are facing by taking one of the following actions:

  • VOTE: Help us rank the most relevant bug -by doing this you will also get status updates
  • COMMENT: Join the conversation and help us identify the problem
  • SUBMIT: If you can’t find the issue you are experiencing, report a new one

When filing a new bug, please provide:

  • Version of Adobe Bridge
  • Steps to reproduce the issues
  • Operating System
  • Expected result
  • Actual result
  • Optional- Upload your File or Video

Want to be the first to see the next release of Bridge? Join the Bridge Prerelease Program
For any issues with the Prerelease builds, please use the Bridge Prerelease Forum

Thank you for your time, we really appreciate your feedback.

What are the issues you are experiencing with Adobe Bridge?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1533 results found

  1. Writing metadata to files on a Windows share (XMP interface or star ratings/labels) freezes Bridge on Mac OS

    Setup: Windows Server 2012r2 shares, using Bridge with MacOS Mojave (latest versions of each).

    Writing any type of metadata to some file types on our Windows Server 2012r2 shares causes Bridge to freeze. Unfortunately .indd files are one example and the labelling of them is central to our workflow. It starts responding again eventually but each write takes around a minute (and this is over a fast network - mixed 10gbe/1gbe, reads/writes of huge video files get thrown around on here with no problem).

    It also freezes InDesign (though not Photoshop, Chrome, etc.) and won't all you to browse other…

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  CRASH  ·  Admin →

  2. Cannot copy or move files

    When I copy or move files it does nothing and just won't copy or move. This has only occurred since the latest update

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to share more info on how you are trying to copy paste move assets in Bridge and the observations. This will help us share a resolution accordingly.

  3. no disk in the drive

    My experience is similar to the existing 'no disk' error on starting the application, but the error message states 'please insert a disk into \Device\Harddisk3\DR3
    The error message resists attempts to close but, if I wait a short while, the error message will close when clicking 'Continue'.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →

  4. Adobe Bridge CC 2019 sidebar folder view shows hidden files in macOS root directory

    In Adobe Bridge CC 2019 sidebar view (left sidebar with folders), some hidden system directories are visible in macOS High Sierra 10.13.x and Mojave 10.14.x.

    These folders are for example:

    • "private",
    • "Network",
    • "usr",
    • "sbin",
    • "cores",
    • "bin".

    All folders are located in the macOS root directory. Normally these folders are not visible and should be hidden. Hide and Unhide files/folders within macOS preferences is has no effects in Adobe Bridge CC (at least not in the macos root directory).

    Turning on/off the "show hidden files" in Adobe Bridge CC preference option has also no effect in the macOS root directory but…

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  FILE SYSTEM OPERATIONS  ·  Admin →

  5. Problems with Keywords in B

    I have recently installed Bridge CC 2019 on my mid-2015 MacBook Pro that is running Mojave.

    When adding keywords in Bridge the operation often overwrites the “date created” of the file and it is not possible to change it back using the Edit > Edit Capture Time command.

    Also, several days after installing Bridge CC 2019, all my custom keywords were deleted, after having been there for about a week. This is very frustrating!

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  LABELS AND KEYWORDS  ·  Admin →

  6. All images look yellowish

    I'm on windows 10 and using bridge version 9.0.1.216 x64. All of my images now look yellowish. I tried changing the color setting to "monitor color", but nothing changes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  PREFERENCES  ·  Admin →

  7. output module issues

    Issues in Output Module
    - Text fields for header / footer text are (still) far too short.
    - If text is longer than the field can't see what I'm typing - it shows only the left part of the text even while I'm typing beyond the field
    - Crash on generating PDF

    Can't work with CC2019, too many issues. Going back to CC2018 for the time being.

    Mac OS 10.13.6 / Bridge 8.1.0.383

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  PDF OUTPUT  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Please submit the crash report for us to investigate the issue.
    The header and footer has space for 30 characters after which is begins to hide the items on the left.
    Also please share the locale in which you are using Bridge

  8. CTRL ALT V (paste develop settings) not functioning. Have to right click and use drop down menu

    Version Bridge CC 9.0.1.216 x64 (November 2018)

    Steps. CTRL ALT C (copy develop settings) CTRL ALT V (paste develop settings to selected images.

    Op system. Windows 7 + service pack 1

    Expected result. Apply develop settings from chosen image to all selected images.

    Actual result. Nothing happens at all.

    Work around. Have to right click and use drop down menu. Much slower than using keyboard shortcuts. Especially when working with several hundred images at a time, with changes to small batches at a time. Frustrating that it was all working before and now isn't.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    BUG- WE HAVE THIS  ·  Abhishek Seth responded

    Dear User,

    We are aware of this issue in Bridge CC 2019. As a workaround, you can use right click options to copy and paste camera raw settings.

  9. "unable to save the raw conversion settings" in MacOS Mojave

    "unable to save the raw conversion settings" in MacOS Mojave in both Bridge 2018 and Bridge 2019, whether or not settings are saved on internal or external drives. Permissions otherwise fine. Privacy settings changed in System Prefs to allow full disk access to both versions of the App.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →

  10. open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card

    1. Open folder to rigth mouse - "browse to adobe bridge..." error driver graphic card
    2. Open RAW files to double tap mouse from expl. windows - error driver graphic card
    3. Problems "No disk"
    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →

  11. Bridge CC 2019 The Batch-process does not work with Photoshop CC 2018

    From Bridge CC 2019 the batch (running actions) does not work with Photoshop CC 2018. Nothing happening.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →

  12. COPY TO fails to copy

    The "Copy to" accessed by right clicking on an image thumbnail and used to copy images to another folder fails to copy anything.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →

  13. Color inconsistency in output module

    In german version of Bridge CC2018 and CC2019 color in output module is not correct. Viewer is okay, contact sheet viewer darker and oversaturated, PDF horrible darker and much oversaturated. Last time it was working correctly was in Bridge CC 2017. Horrible Bug, impossible to use Output Module. Might be seen best on wide color gamut screens like Eizo CGs.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  PDF OUTPUT  ·  Admin →

  14. Bug on uservoice.com!

    It's not Bridge bug but this site bug you find on main page of adobebridge.uservoice.com / Scroll down to see that under Report Bugs there is wrong word used (ideas), while it should be 'Reports' (so not 65 Ideas, but 65 Reports):

    Give feedback

    Feedback forums

    Feature Request
    48 ideas

    Report Bugs
    65 ideas

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →

  15. Can't click in Bridge

    In Bridge it is not exactly frozen but I can not click in the application at all with results. I can use a drop down but can not click in the application. This is the third time in a row. Force quit again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  CRASH  ·  Admin →
    NEED MORE INFO  ·  Abhishek Seth responded

    Request you to update to the latest version of Abobe Bridge 9.0.1.216

    In case the issue persists, please let me know the detailed workflow which is causing Bridge to freeze along with OS details.

  16. Image processor won't resize, Files stay same as original regardless of settings.

    Previous versions always resized OK. Can I roll back. Manually resizing 200 JPGs is not good.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →

  17. scroll bar

    The vertical scroll bar for the CONTENT window of "ESSENTIALS" layout is missing. It will reappear when switching to other layout schemes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  WORKSPACES  ·  Admin →

  18. ACR adjustment brush

    Since the update, when I am in ACR and am trying to use the adjustment brush I get a magnification box with a little hand. Sometimes re-starting my computer helps but now I can't get rid of it. It's really terrible as I use ACR for the majority of my editing. Can you help?

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  CAMERA RAW  ·  Admin →
    NOT A BUG  ·  Abhishek Seth responded

    This looks like a Camera Raw issues, please post this in Camera Raw forums

  19. Bridge 2019 Can't copy all Keywords when files have multiple values/keywords.

    In Bridge 2017 you used to be able to copy all the keywords, even when the files have multiple/different keywords.

    now when there's multiple values/keywrods (and they're not all 100% the same) in Bridge 2019, the keywords in the file info just show blank; even though the files actually have keywords.

    It would be nice to be able to copy "all" the keywords of all the files currently selected.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  FILE INFO  ·  Admin →

  20. CC2019 Videos Don't Play Audio Correctly

    When I play a video in the preview panel, the sound won't initially play. If I start the video again, then it'll play. Also sometimes it'll play a brief snippet of the audio from a previous video over and over again instead of the audio of the current video.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  PREVIEW PANEL  ·  Admin →
1 2 … 30 32 34 … 76 77

Report Bugs

Categories

Feedback and Knowledge Base

(thinking…)